Which works better for small vs large Salesforce AppExchange stores?

CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics typically suits early-stage and growth-mode stores based on its review-base composition (217 reviews). Ring.io Sales Engagement and Power Dialer aligns more with early-stage and growth-mode stores (20 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

CloudCall for vs Ring.io Sales — Salesforce

CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics vs Ring.io Sales Engagement and Power Dialer

Side-by-side comparison · 24 data points

CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics

4.8·217reviews

CloudCall o1 is an enterprise-grade Unified Communications solution designed for Salesforce. It delivers a seamless, consistent user experience across desktop, mobile, and web platforms, unifying your communication tools into one powerful solution.

Shopifypaid

Change

1. Listing metadata

Field-level data

	CloudCall for Salesforce CTI - Cloud Telephony \| VoIP \| SMS \| Analytics	Ring.io Sales Engagement and Power Dialer
Tagline	“CloudCall o1 is an enterprise-grade Unified Communications solution designed for Salesforce. It delivers a seamless, consistent user experience across desktop, mobile, and web platforms, unifying your communication tools into one powerful solution.”248 chars	“✔️ Multi-channel sales engagement ✔️ Data-driven sequences ✔️ Power Dialer (texts, email, voicemail drop) ✔️ Auto data-logging and call recording ✔️ Coaching: eavesdrop, call whisper, live monitor ✔️ Local area codes, bulletproof Caller ID, SPAM detection”255 chars
Description	1103 / 2000 chars55% used	246 / 2000 chars12% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	CloudCall	Ring.io
Listed

At a glance

9 metrics · auto-computed

Feature comparison between CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics and Ring.io Sales Engagement and Power Dialer
Metric	CloudCall for Salesforce CTI - Cloud Telephony \| VoIP \| SMS \| Analytics	Ring.io Sales Engagement and Power Dialer
Rating	4.8 ★	★ 5.0 ★
Total reviews	★ 217	20
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	3 tiers	3 tiers
Listed features	3	3
Languages	1 supported	1 supported
Listed since	Jul 2013	Mar 2021

AppRanks verdict

Generated from live data on this page

Ring.io Sales Engagement and Power Dialer edges out CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics on rating (5.0★ vs 4.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics at paid, Ring.io Sales Engagement and Power Dialer at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics has the larger user base (217 reviews vs 20), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Ring.io Sales Engagement and Power Dialer's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Ring.io Sales Engagement and Power Dialer; mid-market and enterprise merchants with specific feature requirements should evaluate both — CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics's 217-review base may include the workflow context that matches your specific use case better than Ring.io Sales Engagement and Power Dialer's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics audit • Ring.io Sales Engagement and Power Dialer audit

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	CloudCall for Salesforce CTI - Cloud Telephony \| VoIP \| SMS \| Analytics	Ring.io Sales Engagement and Power Dialer
seamless	#1	Not ranked
for seamless	#1	Not ranked
m2e multichannel connect	Not ranked	#3
calls	#4	Not ranked
power dialer	Not ranked	#4

Frequently asked

Common questions about this comparison

Is CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics or Ring.io Sales Engagement and Power Dialer cheaper?

Both CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics and Ring.io Sales Engagement and Power Dialer offer paid plans only. CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics starts at paid; Ring.io Sales Engagement and Power Dialer starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics or Ring.io Sales Engagement and Power Dialer?

Ring.io Sales Engagement and Power Dialer has the higher average rating (5.0★ from 20 reviews) compared to CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics (4.8★ from 217 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics or Ring.io Sales Engagement and Power Dialer?

It depends on what you're optimizing for. CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics fits better if you prioritize broader integrations; Ring.io Sales Engagement and Power Dialer is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics or Ring.io Sales Engagement and Power Dialer?

Both apps are one-click installs from the Salesforce AppExchange marketplace. CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics has more onboarding documentation maturity (217 reviews vs 20), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics vs Ring.io Sales Engagement and Power Dialer

CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics

1. Listing metadata

Ring.io Sales Engagement and Power Dialer

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

9. App details

Frequently asked

Is CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics or Ring.io Sales Engagement and Power Dialer cheaper?

Which has better reviews, CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics or Ring.io Sales Engagement and Power Dialer?

Should I choose CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics or Ring.io Sales Engagement and Power Dialer?

Which is faster to set up, CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics or Ring.io Sales Engagement and Power Dialer?

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