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CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics vs PhoneBurner
Side-by-side comparison
CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics
CloudCall o1 is an enterprise-grade Unified Communications solution designed for Salesforce. It delivers a seamless, consistent user experience across desktop, mobile, and web platforms, unifying your communication tools into one powerful solution.
salesforcepaid
PhoneBurner
Have up to 4x more conversations with a dialer teams love. Save time. Drive revenue. ✓ Up to 80 contacts/hour ✓ Power dial or click to call ✓ ARMOR® spam protection ✓ No lag or delay ✓ 1-click voicemails & emails ✓ Sales cadences ✓ KPI reporting
salesforcepaid
At a glance
| Metric | CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics | PhoneBurner: Dialer, Power Dialer, Call Center, Sales Productivity Software |
|---|---|---|
| Rating | 4.8 ★ | ★ 4.8 ★ |
| Total reviews | ★ 217 | 43 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | ★ 3 tiers | 1 tier |
| Listed features | 3 | ★ 8 |
| Languages | 1 supported | 1 supported |
| Listed since | Jul 2013 | Aug 2014 |
AppRanks verdict
Generated from live data on this pageThe call
On the measured data here, CloudCall for Salesforce CTI leads on more dimensions (3 vs 0). Pick PhoneBurner if one of the points where it leads is what you need.
Where CloudCall for Salesforce CTI leads
- More published reviews: 217 vs 43.
- Lower entry paid plan: $15 / user / month (USD) vs $132 / user / month (USD).
- Ranks higher in Telephony: #9 vs #13 of 123.
Pricing
Listed entry pricing: CloudCall for Salesforce CTI at paid, PhoneBurner at paid. See the plans table for what each tier includes.
How this is generated
Built only from the Salesforce AppExchange listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics audit • PhoneBurner: Dialer, Power Dialer, Call Center, Sales Productivity Software audit
1. Listing metadata
Field-level data| Field | CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics | PhoneBurner |
|---|---|---|
| Tagline | ||
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
2. Pricing & plans
Marketplace-listed plans · paid plans cheapest first, not matched tier-for-tierTier
CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics
PhoneBurner
Paid plans
o1 Starter Plan from
$15 / user / month (USD)
o1 Pro Plan from
$24 / user / month (USD)
o1 Advanced Plan from
$35 / user / month (USD)
Standard - 20% off for 3 months
$132 / user / month (USD)
3. Features
As listed by each developerCloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics
- Seamless Communication & CRM Integration Say goodbye to manual data entry! CloudCall o1 pairs your phone system with your CRM, capturing all communication data automatically to eliminate errors and save time.
- Unmatched Call Quality Trust in a phone system that delivers superior call quality. Avoid disruptions and empower your team to achieve their goals with a reliable, high-performing solution.
- Work Anywhere with the Mobile App Keep your CRM records complete and accurate, even on the go. CloudCall’s mobile app ensures all communications are captured, reducing admin work and increasing visibility.
PhoneBurner
- POWER DIAL FOR UP TO 4X MORE CONVERSATIONS Get unlimited calling with our native Salesforce dialer integration
- INCREASE ANSWER RATES Get #1 spam protection & answer rate support, avg. answer rates >10%
- SAVE HOURS, GET BETTER RESULTS Build smart cadences, automate workflows and maximize talk time
- ONE-CLICK VOICEMAILS & EMAILS Leave pre-recorded voicemails + send emails based on call results
- EASILY HANDLE CALLBACKS Route calls, seamlessly handle callbacks and see who's calling
- #1 IN EASE OF USE Powerfully customizable to fit your sales process and save teams time
- EXTENSIVE REPORTING Track activity, performance and productivity KPIs with robust reports
- FREE ONBOARDING Get personalized help customizing PhoneBurner for your business
4. Categories & rankings
Shared categories on the same row · in-category position inlineCloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics
PhoneBurner
—
Productivity#138 of 1.7k
5. Search rankings
Top 5 keywords · shared rankings prioritized| Keyword | CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics | PhoneBurner |
|---|---|---|
| for seamless | #1 | Not ranked |
| seamless | #1 | Not ranked |
| dialer auto dialer | Not ranked | #1 |
| dialer | Not ranked | #1 |
| auto dialer | Not ranked | #1 |
6. Activity in the last 90 days
Tracked changes · pricing, features, copy, screenshotsCloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics · 0 changes
No tracked changes.
PhoneBurner · 2 changes
- Sep 25descriptionListing copy updated
- Sep 25descriptionListing copy updated
7. App details
Long-form descriptionCloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics
Seamless Salesforce Integration Ditch manual entry. CloudCall o1 connects your phone system to Salesforce, logging calls, syncing notes, and capturing key data — so your team can focus on relationships, not admin. Unmatched Call Quality Built on a hyperscale cloud network for enterprise-grade uptime and performance. Experience consistently clear calls with zero disruption — no matter your size or scale. Work Anywhere CloudCall’s mobile app keeps CRM records accurate and complete on the go — reducing admin work and boosting visibility. Key Features: >> AI Call Summaries: Accurate, actionable recaps in CloudCall Workspace. CRM sync coming soon. >> Power Dialer + VM Drop: High-efficiency outbound calling with pre-recorded voicemails. >> Screen Pop: Auto-launches the right record at the moment of the call. >> Call Logging: Auto-capture call and SMS activity and notes inside Salesforce. >> Mobile App: Log calls and stay CRM-compliant anywhere. >> Secure Data Sync: Encrypted, real-time updates across all devices. Request a Demo here to see it in action! https://cloudcall.com/book-a-demo/
PhoneBurner
Boost call volume, answer rates and live client interactions with our Salesforce power dialer. Dial leads live (no awkward pause), leave pre-recorded voicemails, send 1-click emails, set follow-ups and more. Salesforce is automatically updated as the next lead is dialed. Ensure leads are properly worked with smart sequences based on prior call outcomes. Automate workflows to reduce call reluctance and help agents close deals, faster. - Increase calls & conversations up to 4x - #1 in spam protection & answer rate optimization - Handle callbacks in Salesforce - Save hours with workflow automation - Record calls & coach reps live - Get real-time reports - Award-winning support. Try it free! "Game-changing. Improved outbound volume while increasing connection rates." - Rick Cotton cloud dialer, telemarketing software, auto dialer software alternative, dialer software, phone dialer, dialler, dialer for salesforce lightning, outbound dialer, auto dialer for call center, autodialer, automatic dialer alternative, sales dialer, salesforce dialer, dialer app, predictive multi-line parallel dialer alternative, powerdialer, sales productivity, click to call, inbound call routing
Frequently asked
Common questions about this comparisonIs CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics or PhoneBurner: Dialer, Power Dialer, Call Center, Sales Productivity Software cheaper?
Neither CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics nor PhoneBurner: Dialer, Power Dialer, Call Center, Sales Productivity Software lists a free plan. CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics's paid plans start at $15 / user / month (USD); PhoneBurner: Dialer, Power Dialer, Call Center, Sales Productivity Software's paid plans start at $132 / user / month (USD), so CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics has the lower paid entry price. Prices are as listed on the Salesforce AppExchange; check what each tier includes in the Pricing section above.
Which has better reviews, CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics or PhoneBurner: Dialer, Power Dialer, Call Center, Sales Productivity Software?
CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics (4.8★, 217 reviews) and PhoneBurner: Dialer, Power Dialer, Call Center, Sales Productivity Software (4.8★, 43 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Should I choose CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics or PhoneBurner: Dialer, Power Dialer, Call Center, Sales Productivity Software?
PhoneBurner: Dialer, Power Dialer, Call Center, Sales Productivity Software holds the higher average rating (4.8★ vs 4.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Which is faster to set up, CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics or PhoneBurner: Dialer, Power Dialer, Call Center, Sales Productivity Software?
Both apps are one-click installs from the Salesforce AppExchange. AppRanks doesn't measure setup time directly; CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics has more published reviews to read for user-reported install experience (217 vs 43).
Which works better for small vs large Salesforce AppExchange admins?
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Salesforce AppExchange data. What it can show: CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics has 217 published reviews; PhoneBurner: Dialer, Power Dialer, Call Center, Sales Productivity Software has 43 published reviews. Compare plan limits and pricing tiers against your own volume.
Can I migrate data between CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics and PhoneBurner: Dialer, Power Dialer, Call Center, Sales Productivity Software?
Migration support varies by app and category. CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics and PhoneBurner: Dialer, Power Dialer, Call Center, Sales Productivity Software both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from PhoneBurner: Dialer, Power Dialer, Call Center, Sales Productivity Software" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.