Which has better reviews, SMS for Salesforce - Number 1 Salesforce SMS Application or 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI?

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI has the higher average rating (4.9★ from 1,277 reviews) compared to SMS for Salesforce - Number 1 Salesforce SMS Application (4.7★ from 32 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Which is faster to set up, SMS for Salesforce - Number 1 Salesforce SMS Application or 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI?

Both apps are one-click installs from the Salesforce AppExchange marketplace. 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI has more onboarding documentation maturity (1,277 reviews vs 32), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

SMS for Salesforce - Number 1 Salesforce SMS Application typically suits early-stage and growth-mode stores based on its review-base composition (32 reviews). 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI aligns more with early-stage and growth-mode stores (1,277 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between SMS for Salesforce - Number 1 Salesforce SMS Application and 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI?

Migration support varies by app and category. SMS for Salesforce - Number 1 Salesforce SMS Application and 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SMS for Salesforce - Number 1 Salesforce SMS Application" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

SMS for Salesforce vs 360 SMS App for — Salesforce

SMS for Salesforce - Number 1 Salesforce SMS Application vs 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI

Side-by-side comparison · 24 data points

SMS for Salesforce - Number 1 Salesforce SMS Application

4.7·32reviews

Looking for a user-friendly, highly recommended, and easy to set up text messaging application? Well, search no more! We have everything that you need. What are you waiting for? Get it now to start your seamless messaging integration.

Shopifyfree_to_install

Change

1. Listing metadata

Field-level data

	SMS for Salesforce - Number 1 Salesforce SMS Application	360 SMS App for Salesforce Messaging - Send SMS \| WhatsApp from Salesforce \| CTI
Tagline	“Looking for a user-friendly, highly recommended, and easy to set up text messaging application? Well, search no more! We have everything that you need. What are you waiting for? Get it now to start your seamless messaging integration.”234 chars	“Salesforce-native 360 SMS app to send and receive bulk SMS campaigns, manage WhatsApp messaging, and Telephony all in one place. Use automated texting and phone calling workflows to save time, improve response rates, and engage customers faster.”245 chars
Description	526 / 2000 chars26% used	1162 / 2000 chars58% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Shopify	Shopify
Developer	Unionsoft Technology (HK) Limited	360 Degree Cloud Technologies Pvt. Ltd.

At a glance

9 metrics · auto-computed

Feature comparison between SMS for Salesforce - Number 1 Salesforce SMS Application and 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI
Metric	SMS for Salesforce - Number 1 Salesforce SMS Application	360 SMS App for Salesforce Messaging - Send SMS \| WhatsApp from Salesforce \| CTI
Rating	4.7 ★	★ 4.9 ★
Total reviews	32	★ 1.3k
Free plan	★ Yes	—
Pricing	free_to_install	paid
Built for Shopify	—	—
Pricing tiers	—	1 tier
Listed features	3	★ 9
Languages	1 supported	16 supported
Listed since	May 2017	May 2016

AppRanks verdict

Generated from live data on this page

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI edges out SMS for Salesforce - Number 1 Salesforce SMS Application on rating (4.9★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. On pricing, SMS for Salesforce - Number 1 Salesforce SMS Application offers a free tier (free_to_install) while 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI starts at paid. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI has the larger user base (1,277 reviews vs 32), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SMS for Salesforce - Number 1 Salesforce SMS Application's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI; mid-market and enterprise merchants with specific feature requirements should evaluate both — SMS for Salesforce - Number 1 Salesforce SMS Application's 32-review base may include the workflow context that matches your specific use case better than 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: SMS for Salesforce - Number 1 Salesforce SMS Application audit • 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI audit

Listed	May 18, 2017	May 6, 2016

Last updated	—	—

3. Features

As listed by each developer

SMS for Salesforce - Number 1 Salesforce SMS Application

- Send individual SMS / Bulk SMS from List View under Lead, Contact, Account and Campaign. - Send SMS through Workflow Rules / Apex Triggers. - Send SMS through Apex code with our API. - Support Custom Objects.
- Send SMS to the numbers stored in Salesforce standard mobile field or other custom fields. - Receive SMS and automatically mapped to Salesforce records, or forward the received SMS to specified email address(es).
- Provide Phone / Video Conference Support. - Provide extra configuration and customization services. Visit https://www.unionsofthk.com/sms-for-salesforce for more details.

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI

Texting works with SMS/WhatsApp! 98% Read Rate, 90 seconds Response Time! You know it, your customers want it! Within 2 minutes of the trial install, you can send/receive your first text message/SMS/MMS/WhatsApp/Webchat/CTI. Guaranteed!
Nurture leads with real conversations and reduce no-shows. Drive Customer Engagement with Two-Way SMS, AI Text Messaging, CTI, Calls, and Voicemail. Automate Inbound & Outbound SMS, Appointment Reminders, surveys, and follow-ups—all logged to Salesforce.
Built for Every Industry’s Needs 360 SMS is designed to cater to diverse industries, including Healthcare, Education, Finance, and more. Engage customers effortlessly while ensuring HIPAA, GDPR, and other regulatory compliance, all within Salesforce.
AI-powered Message Language Translation Break language barriers across 15+ channels, including WeChat, WhatsApp, and SMS for mass texting. AI agents and AI chatbots auto-detect preferred language and deliver sales messages.
Multichannel Messaging Take text messaging to the next level with 360 SMS using AI. Leverage multichannel mass texting and chat across SMS, WhatsApp, and WeChat - right from Salesforce. Boost outreach, streamline engagement and sales conversions!
Natively Built on Salesforce 360 SMS, a natively built text messaging app, ensures seamless integration and unmatched performance. Leverage a unified platform to simplify text messaging, enhance workflows and drive customer engagement—all in Salesforce.
Boost Sales with Widespread Presence Expand your presence over multiple channels in Salesforce like KakaoTalk, Viber, Zalo, Line, and more with advanced integration. From personalized texts to AI-powered messaging, get everything you need to boost sales.
THERE IS A SIGNIFICANT DIFFERENCE IN ARCHITECTURE & DESIGN. Click *GET IT NOW* for a Free Trial. Install now to see the magic of SMS/Texting within Salesforce! Do it yourself or take advantage of our free USA-based Salesforce and SMS consultants.
Free Support Experience seamless text messaging with 360 SMS! Enjoy free support to streamline your text messaging operations, boost customer engagement, and maximize efficiency—all within Salesforce. Simplify communication with free expert assistance.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	SMS for Salesforce - Number 1 Salesforce SMS Application	360 SMS App for Salesforce Messaging - Send SMS \| WhatsApp from Salesforce \| CTI
sms email	#9	#1
email sms	#9	#1
sms app	#11	#1

9. App details

Long-form description · keyword frequency

SMS for Salesforce - Number 1 Salesforce SMS Application

SMS for Salesforce is developed by Unionsoft (HK) to provide different professional services to help customers grow rapidly with Salesforce CRM. This app helps organizations increase their customers' loyalty by sending and receiving SMS around the world. SMS for Salesforce supports customized SMS sender's name and LVN (Long Virtual Number) to receive SMS. For more information, please feel free to send us an email at [email protected]. We're excited to help you get started with your SMS for Salesforce application.

Top keywords

sms6×7.41%
salesforce4×4.94%
sms for salesforce3×3.70%

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI

Texting Experts! Compare us with others, you’ll see the difference! Features: Conversational 1-on-1 Texting | Threaded text messages on any object Link Tracking | Drip Campaigns Scheduled SMS & Event Reminders Bulk SMS/MMS, even from Reports Automated/Triggered SMS/WhatsApp through Process Builder Chatbot | Intelligent Text | Keyword-SMS based Responses SMS & Email Alerts Email Reply to Incoming Texts sends SMS response Dark Hours | Sticky SMS Number | SMS Templates | Text to Donate Verify the Phone Multichannel: SMS | MMS | CTI | Ringless Voicemail WhatsApp:2-way global messaging & WhatsApp Live Chat from website Supports: Omnichannel SMS Routing Sales, Service & Community Cloud | Marketing Cloud/Pardot/Marketo Salesforce1 mobile Long Code/Short Code | Bring Your Own Number (Fixed line, VOIP) / Carrier (Twilio, Nexmo, Ring Central, etc.) Compliance: TCPA, GDPR, HIPAA, etc. | Opt-In/Opt-Out Use Cases: Education, Recruitment, Mortgage, Real Estate, Professional Services, Healthcare, NPO, etc. Lead Capture/Qualification, Automated Reminders, Schedule Meetings, Marketing Campaigns, Case Management Demo: https://360smsapp.com/contact-us/

Top keywords

sms9×5.88%
etc3×1.96%
text3×1.96%
whatsapp3×1.96%
automated2×1.31%
campaigns2×1.31%
cloud2×1.31%
code2×1.31%
email2×1.31%
marketing2×1.31%
mms2×1.31%
number2×1.31%

SMS for Salesforce - Number 1 Salesforce SMS Application vs 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI

SMS for Salesforce - Number 1 Salesforce SMS Application

1. Listing metadata

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

SMS for Salesforce - Number 1 Salesforce SMS Application · 0 changes

360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI · 5 changes

9. App details

Frequently asked

Is SMS for Salesforce - Number 1 Salesforce SMS Application or 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI cheaper?

Which has better reviews, SMS for Salesforce - Number 1 Salesforce SMS Application or 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI?

Should I choose SMS for Salesforce - Number 1 Salesforce SMS Application or 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI?

Which is faster to set up, SMS for Salesforce - Number 1 Salesforce SMS Application or 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between SMS for Salesforce - Number 1 Salesforce SMS Application and 360 SMS App for Salesforce Messaging - Send SMS | WhatsApp from Salesforce | CTI?