Is AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise or Webex App for Salesforce cheaper?

Webex App for Salesforce is the cheaper option — it offers a free plan (free_to_install). AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise or Webex App for Salesforce?

AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise has the higher average rating (5.0★ from 19 reviews) compared to Webex App for Salesforce (4.0★ from 1 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise or Webex App for Salesforce?

AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise holds the higher average rating (5.0★ vs 4.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise or Webex App for Salesforce?

Both apps are one-click installs from the Salesforce AppExchange. AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise has the deeper published review base (19 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise typically suits early-stage and growth-mode teams based on its published review base (19 reviews). Webex App for Salesforce typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise and Webex App for Salesforce?

Migration support varies by app and category. AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise and Webex App for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Webex App for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

AMC's DaVinci: XiPaaS vs Webex App for — Salesforce

Webex App for Salesforce vs AMC's DaVinci

Side-by-side comparison · 24 data points

Webex App for Salesforce

4.0·1reviews

The Webex app for Salesforce allows Salesforce users to easily use Webex calling, meetings, messaging, and webinars from within Salesforce without requiring context switching between multiple apps. Admins can tailor the process as per their organizational

salesforcefree_to_install

Change

1. Listing metadata

Field-level data

	AMC's DaVinci	Webex App for Salesforce
Tagline	“Most contact centers are built around vendor constraints. DaVinci flips that model. It gives you a flexible orchestration layer inside Salesforce that connects your CRM, CCaaS platforms, AI services, and internal systems, so you design your experience.”253 chars	“The Webex app for Salesforce allows Salesforce users to easily use Webex calling, meetings, messaging, and webinars from within Salesforce without requiring context switching between multiple apps. Admins can tailor the process as per their organizational”255 chars
Description	1160 / 2000 chars58% used	1081 / 2000 chars54% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	AMC Technology	Cisco Systems, Inc
Listed	October 21, 2013

At a glance

8 metrics · auto-computed

Feature comparison between AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise and Webex App for Salesforce
Metric	AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise	Webex App for Salesforce
Rating	★ 5.0 ★	4.0 ★
Total reviews	★ 19	1
Free plan	—	★ Yes
Pricing	paid	free_to_install
Pricing tiers	1 tier	—
Listed features	★ 9	4
Languages	1 supported	1 supported
Listed since	Oct 2013	May 2023

Last updated	—	—

3. Features

As listed by each developer

AMC's DaVinci

Orchestrate CRM, CCaaS, and AI in One Layer Connect Salesforce, telephony, and AI services into a unified, real-time interaction experience.
Connect Without Replacing Your Stack Work across existing carriers and CCaaS platforms, no rip-and-replace required.
Real-Time Signal Coordination Capture call events, transcription, and CRM context to power workflows as interactions happen.
AI Applied Where It Matters Route tasks and interactions to the right AI models, controlling cost and outcomes.
Process Once, Use Everywhere Turn a single interaction stream into summaries, QA insights, analytics, and next steps.
Unified Agent Experience in Salesforce Deliver screen pops, call controls, and AI guidance in one workspace without switching systems.
Incremental Modernization, No Disruption Introduce AI, automation, and routing changes in phases without large-scale migrations.
Full Data Ownership and Control Maintain control of interaction data, transcripts, and compliance within your architecture.
Built for Complex, Multi-System Environments Designed for enterprises running hybrid, on-prem, and cloud contact center ecosystems.

Webex App for Salesforce

Calling – Make outbound calls or receive inbound calls (phone/video) from within Salesforce. Log call details and associate to Salesforce object for future reference. Access Salesforce information related to the caller for quick context.
Meetings – Schedule, start, and join meetings directly from Salesforce. Link meetings to Salesforce objects automatically and access meetings, along with recordings and transcripts, via the Webex Meetings component.
Messaging – Chat with teammates directly from Salesforce and create new spaces linked to Salesforce objects. Using the Webex Spaces component, access existing spaces to communicate.
Webinars – See lists of upcoming and past webinars, and easily import Webex webinar registrant data into Salesforce Campaigns to further enhance campaign analytics.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	AMC's DaVinci	Webex App for Salesforce
technology	#7	Not ranked
calling	Not ranked	#7
without switching	#8	Not ranked
platforms	#8	Not ranked
sign app	Not ranked	#114

6. App details

Long-form description · keyword frequency

AMC's DaVinci

Most platforms assume your workflows will adapt to them. In reality, your environment is already complex, multiple systems, multiple channels, and competing priorities. DaVinci connects those systems and lets you design experiences that reflect how your business operates, without forcing a platform replacement. Whether you’re integrating new technology, adding functionalities, or planning a migration, DaVinci gives you the tools to make it happen. A layered approach of pre-built, low code/ no code, and completely custom DaVinci apps to cover every use case from basic to highly complex. Explore AI, plug standard out-of-the-box CTI features (screen pop, click to dial,etc), or address specific industry needs without disrupting workflows. With an open API, DaVinci lets you adapt the platform to your requirements, or you can partner with AMC Technology’s Professional Services for a tailored solution. Gain improved efficiency, enhanced customer experiences, and full control over sensitive data—perfect for enterprises aiming to transform modern customer service operations. More Information: https://www.amctechnology.com/integrations/salesforce/

Top keywords

davinci4×2.41%
adapt2×1.20%
code2×1.20%
complex2×1.20%
customer2×1.20%
experiences2×1.20%
multiple2×1.20%
platform2×1.20%
systems2×1.20%
technology2×1.20%
without2×1.20%
workflows2×1.20%

Webex App for Salesforce

The Webex App for Salesforce enables sales and service professionals to collaborate cross-functionally without frequent context switching. The messaging capabilities improve communication by removing barriers to space creation, ensuring traceability and facilitation of conversations, and automating updates. The meetings features allow users to quickly gain context from past meetings, hold ad-hoc or scheduled conversations with colleagues, and plan their upcoming schedule with prospective customers. With outbound calling, users such as sales reps can call leads or contacts directly from Salesforce and log call details for tracking. With inbound calling, users such as customer support agents can quickly gain context before answering the phone, access relevant information with minimal clicks, and seamlessly capture notes. In addition, upcoming and past Webex webinars can be viewed, and the Webinar registrant data can be easily imported directly into Salesforce Campaigns. Learn more at https://help.webex.com/en-us/article/nthxjg2/Integrate-Salesforce-with-Webex-App

Top keywords

context3×2.04%
salesforce3×2.04%
users3×2.04%
webex3×2.04%
call2×1.36%
calling2×1.36%
calling users2×1.36%
conversations2×1.36%
directly

Webex App for Salesforce vs AMC's DaVinci

Webex App for Salesforce

1. Listing metadata

AMC's DaVinci

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise or Webex App for Salesforce cheaper?

Which has better reviews, AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise or Webex App for Salesforce?

Should I choose AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise or Webex App for Salesforce?

Which is faster to set up, AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise or Webex App for Salesforce?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between AMC's DaVinci: XiPaaS for Contact Centers- Hybrid, Cloud & On-Premise and Webex App for Salesforce?