Side-by-side comparison · 24 data points
| Coveo - AI-Powered Search & Recommendations for Salesforce | Bot 360 | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
With Coveo, you can unify data across your systems, reduce agent search time, and boost customer satisfaction. Try Coveo today to increase efficiency and drive higher engagement.
| Metric | Coveo - AI-Powered Search & Recommendations for Salesforce | Bot 360 |
|---|---|---|
| Rating | 5.0 ★ | — |
| Total reviews | 62 | 0 |
| Free plan | — | ★ Yes |
| Pricing | paid | free |
| Pricing tiers | 1 tier | — |
| Listed features | 3 | 3 |
| Languages | 16 supported | 1 supported |
| Listed since | Feb 2013 | Jul 2018 |
Based on the data on this page, Coveo - AI-Powered Search & Recommendations for Salesforce is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Bot 360's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Bot 360 offers a free tier (free) while Coveo - AI-Powered Search & Recommendations for Salesforce starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Coveo - AI-Powered Search & Recommendations for Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — Bot 360's 0-review base may include the workflow context that matches your specific use case better than Coveo - AI-Powered Search & Recommendations for Salesforce's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Coveo - AI-Powered Search & Recommendations for Salesforce audit • Bot 360 audit
| Listed |
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| Last updated | — | — |
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| Keyword | Coveo - AI-Powered Search & Recommendations for Salesforce | Bot 360 |
|---|---|---|
| answers | #1 | Not ranked |
| content | #2 | Not ranked |
| salesforce commerce cloud | #2 | Not ranked |
Bot 360 is the cheaper option — it offers a free plan (free). Coveo - AI-Powered Search & Recommendations for Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
AppRanks cannot separate these two on rating, because neither publishes one. Coveo - AI-Powered Search & Recommendations for Salesforce does carry the larger published review base (62 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Coveo - AI-Powered Search & Recommendations for Salesforce has the deeper published review base (62 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Coveo - AI-Powered Search & Recommendations for Salesforce typically suits early-stage and growth-mode teams based on its published review base (62 reviews). Bot 360 typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Coveo - AI-Powered Search & Recommendations for Salesforce and Bot 360 both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Bot 360" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
