Is Coveo - AI-Powered Search & Recommendations for Salesforce or Mogli SMS: Text Messaging | WhatsApp cheaper?

Both Coveo - AI-Powered Search & Recommendations for Salesforce and Mogli SMS: Text Messaging | WhatsApp offer paid plans only. Coveo - AI-Powered Search & Recommendations for Salesforce starts at paid; Mogli SMS: Text Messaging | WhatsApp starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Coveo - AI-Powered Search & Recommendations for Salesforce or Mogli SMS: Text Messaging | WhatsApp?

Coveo - AI-Powered Search & Recommendations for Salesforce (5.0★, 62 reviews) and Mogli SMS: Text Messaging | WhatsApp (5.0★, 209 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Coveo - AI-Powered Search & Recommendations for Salesforce or Mogli SMS: Text Messaging | WhatsApp?

Coveo - AI-Powered Search & Recommendations for Salesforce holds the higher average rating (5.0★ vs 5.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Coveo - AI-Powered Search & Recommendations for Salesforce or Mogli SMS: Text Messaging | WhatsApp?

Both apps are one-click installs from the Salesforce AppExchange. Mogli SMS: Text Messaging | WhatsApp has the deeper published review base (209 vs 62), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Coveo - AI-Powered Search & Recommendations for Salesforce typically suits early-stage and growth-mode teams based on its published review base (62 reviews). Mogli SMS: Text Messaging | WhatsApp typically suits early-stage and growth-mode teams based on its published review base (209 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Coveo - AI-Powered Search & Recommendations for Salesforce and Mogli SMS: Text Messaging | WhatsApp?

Migration support varies by app and category. Coveo - AI-Powered Search & Recommendations for Salesforce and Mogli SMS: Text Messaging | WhatsApp both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Coveo - AI-Powered Search & Recommendations for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Coveo - AI-Powered vs Mogli SMS: Text — Salesforce

Coveo - AI-Powered Search & Recommendations for Salesforce vs Mogli SMS

Side-by-side comparison · 24 data points

Coveo - AI-Powered Search & Recommendations for Salesforce

5.0·62reviews

With Coveo, you can unify data across your systems, reduce agent search time, and boost customer satisfaction. Try Coveo today to increase efficiency and drive higher engagement.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Coveo - AI-Powered Search & Recommendations for Salesforce	Mogli SMS
Tagline	“With Coveo, you can unify data across your systems, reduce agent search time, and boost customer satisfaction. Try Coveo today to increase efficiency and drive higher engagement.”178 chars	“Mogli makes texting from Salesforce easy. Built on and for Salesforce, Mogli was designed for Trailblazers. Our team members are experts in Salesforce and texting, so you can confidently add SMS, RCS or WhatsApp messaging to your communications strategy. ”255 chars
Description	1104 / 2000 chars55% used	1195 / 2000 chars60% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	Coveo	Mogli

At a glance

8 metrics · auto-computed

Feature comparison between Coveo - AI-Powered Search & Recommendations for Salesforce and Mogli SMS: Text Messaging | WhatsApp
Metric	Coveo - AI-Powered Search & Recommendations for Salesforce	Mogli SMS: Text Messaging \| WhatsApp
Rating	★ 5.0 ★	5.0 ★
Total reviews	62	★ 209
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	★ 2 tiers
Listed features	3	★ 9
Languages	16 supported	1 supported
Listed since	Feb 2013	Oct 2016

Listed	February 20, 2013	October 10, 2016

Last updated	—	—

3. Features

As listed by each developer

Coveo - AI-Powered Search & Recommendations for Salesforce

UNIFIED ACCESS ACROSS CLOUDS ➡ Connect knowledge from 30+ data sources and 100+ systems across Salesforce Clouds (Sales, Service, Commerce, Experience, etc.).
RELEVANT GENERATIVE ANSWERING ➡ Automate customer support with AI-generated answers, improving case deflection by up to 20% and increasing call center efficiency.
OPTIMIZED PRODUCT DISCOVERY ➡ Enhance commerce experiences with predictive search, faceting, and personalized recommendations to drive conversions.

Mogli SMS

All Mogli plans are customizable, priced annually, and include unlimited user licenses and contacts, a dedicated Account Manager, guided onboarding, technical support, and a complete self-service user guide.
When you use Mogli, your teams (and your texts) stay within the CRM. There’s no toggling between tabs or importing data. With Agentforce and Marketing Cloud support, the more your org has invested in Salesforce, the more powerful Mogli becomes.
Mogli’s support and implementation teams are 100% US-based, and we all know Salesforce. We take a consultative, hands-on approach to onboarding (including carrier registration), training, and support. You’ll have someone to go to at every stage.
Mogli makes it easy to bidirectionally communicate with your contacts from within Salesforce, while automatically tracking and logging all message history.
Reach large segments of your audience instantly and easily with bulk messaging. Select recipients from your Salesforce Campaigns, Reports, and List Views. Save time with message templates and personalize at scale with merge fields.
Optional Mogli AI features, Conversation Summary and Message Recommendation, make it easier to manage conversations between team members and reduce response times.
With support for SMS, MMS, RCS, and WhatsApp, Mogli makes it easy for you to send and receive all kinds of text messages. We give you the flexibility to choose the best protocol for your organization’s strategy and goals.
Mogli for Agentforce makes it easy to turn text messaging into an agentic channel. Capture leads, nurture, convert, and upsell - autonomously, 24/7.
Easily incorporate text messages into Journey Builder with Mogli for Marketing Cloud. All messages sent and received are logged directly to the customer’s record in Salesforce Core and are visible across teams via the Mogli Conversation View.

Keyword	Coveo - AI-Powered Search & Recommendations for Salesforce	Mogli SMS
answers	#1	#9
jotform	#72	#30
chatbot	#119	#97

7. App details

Long-form description · keyword frequency

Coveo - AI-Powered Search & Recommendations for Salesforce

Coveo for Salesforce transforms your Salesforce experience with AI-powered search, recommendations, and generative answering. Designed for organizations looking to streamline operations, deliver exceptional customer service, and provide seamless, personalized experiences, Coveo delivers value at every digital touchpoint. AI-Powered Search & Generative Answering ➡ Equip agents with AI-powered tools that unify content from various sources, delivering real-time, contextual information without the need for content migration. ➡ With generative answering, agents spend less time searching and more time engaging with customers, improving first contact resolutions and overall satisfaction. Machine Learning ➡ Coveo identifies relevant keywords in large blocks of text using Intelligent Term Detection to provide contextual content recommendations. ➡ Coveo uses smart context to automatically boost or filter content with matching product metadata. Insight Panel and User Actions ➡ Coveo uses Automatic Relevance Tuning (ART) to automatically boost relevant results based on previous interactions.

Top keywords

coveo5×3.65%
content4×2.92%
ai-powered3×2.19%
answering3×2.19%
generative3×2.19%
generative answering3×2.19%
agents2×1.46%
ai-powered search2×1.46%
automatically2×1.46%
automatically boost2×1.46%
boost2×1.46%
contextual2×1.46%

Mogli SMS

• SMS, MMS, RCS, WhatsApp, Scheduling, URL Tracking, Text-to-Voice, File-to-Voice • Built on and for Salesforce • Unlimited users for every plan • 100% USA based support • Configuration and gateway (number) registration included • Compatibility with most standard and custom Objects (including Person Accounts) • Options to bring your own phone numbers and shortcodes • Global coverage More Features: • Real-time one-to-one SMS & WhatsApp conversations • Bulk SMS with campaigns, list views, and reports • Immediate notifications of incoming messages • Customizable message Conversation Views for each user • Auto-create Contacts/Leads, Cases, Opportunities, and event registrations • Voice features for auto-calling and text-to-speech • Automated follow-up based on answers to specific survey questions • Inbound keywords and auto-responses • Merge fields on individual and bulk texts • Ability to automate messages using Workflow, Process Builder, Flow, and Triggers • Mobile-first meeting scheduling • Dashboard responses to get a 360-degree view of your clients Industries: Education, Financial Services, NonProfit, Real Estate, Manufacturing, Staffing and Recruiting, Legal, Government

Top keywords

sms3×2.03%
bulk2×1.35%
messages2×1.35%
scheduling2×1.35%
views2×1.35%
whatsapp2×1.35%

Coveo - AI-Powered Search & Recommendations for Salesforce vs Mogli SMS

Coveo - AI-Powered Search & Recommendations for Salesforce

1. Listing metadata

Mogli SMS

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Coveo - AI-Powered Search & Recommendations for Salesforce · 0 changes

Mogli SMS · 5 changes

7. App details

Frequently asked

Is Coveo - AI-Powered Search & Recommendations for Salesforce or Mogli SMS: Text Messaging | WhatsApp cheaper?

Which has better reviews, Coveo - AI-Powered Search & Recommendations for Salesforce or Mogli SMS: Text Messaging | WhatsApp?

Should I choose Coveo - AI-Powered Search & Recommendations for Salesforce or Mogli SMS: Text Messaging | WhatsApp?

Which is faster to set up, Coveo - AI-Powered Search & Recommendations for Salesforce or Mogli SMS: Text Messaging | WhatsApp?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Coveo - AI-Powered Search & Recommendations for Salesforce and Mogli SMS: Text Messaging | WhatsApp?