Side-by-side comparison · 24 data points
| Skuid | 360° Analytics for Service Cloud – Smart Dashboards & Insights | |
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| Tagline | ||
| Description | ||
| Screenshots | — | — |
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360° Support – Smart Customer Support Analytics & Dashboards is a fully secure ready-to-install Service Cloud package that empowers customer support agents with instant data insights and dashboards on Cases, User Journeys, and Accounts.
| Metric | Skuid | 360° Analytics for Service Cloud – Smart Dashboards & Insights |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 119 | 4 |
| Free plan | — | ★ Yes |
| Pricing | paid | free |
| Pricing tiers | 1 tier | — |
| Listed features | ★ 9 | 6 |
| Review velocity (30d) | 0 new | — |
| Languages | 1 supported | 1 supported |
| Listed since | Mar 2013 | Sep 2025 |
360° Analytics for Service Cloud – Smart Dashboards & Insights edges out Skuid on rating (5.0★ vs 4.9★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
On pricing, 360° Analytics for Service Cloud – Smart Dashboards & Insights offers a free tier (free) while Skuid starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Skuid has the larger user base (119 reviews vs 4), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. 360° Analytics for Service Cloud – Smart Dashboards & Insights's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage admins who need fast install and low risk should default to 360° Analytics for Service Cloud – Smart Dashboards & Insights; mid-market and enterprise admins with specific feature requirements should evaluate both — Skuid's 119-review base may include the workflow context that matches your specific use case better than 360° Analytics for Service Cloud – Smart Dashboards & Insights's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Skuid audit • 360° Analytics for Service Cloud – Smart Dashboards & Insights audit
| Last updated | — | — |
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| Keyword | Skuid | 360° Analytics for Service Cloud – Smart Dashboards & Insights |
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| and dashboards | #8 | #12 |
| dashboards to | #9 | #12 |
| Signal | Skuid | 360° Analytics for Service Cloud – Smart Dashboards & Insights |
|---|---|---|
| Average rating | 4.9 ★ (119) | 5.0 ★ (4) |
| Reviews · last 7 days | +0 | — |
| Reviews · last 30 days | +0 | — |
| Reviews · last 90 days | +0 | — |
360° Analytics for Service Cloud – Smart Dashboards & Insights is the cheaper option — it offers a free plan (free). Skuid starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
360° Analytics for Service Cloud – Smart Dashboards & Insights has the higher average rating (5.0★ from 4 reviews) compared to Skuid (4.9★ from 119 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
360° Analytics for Service Cloud – Smart Dashboards & Insights holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Skuid has the deeper published review base (119 vs 4), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Skuid typically suits early-stage and growth-mode teams based on its published review base (119 reviews). 360° Analytics for Service Cloud – Smart Dashboards & Insights typically suits early-stage and growth-mode teams based on its published review base (4 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Skuid and 360° Analytics for Service Cloud – Smart Dashboards & Insights both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from 360° Analytics for Service Cloud – Smart Dashboards & Insights" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
