Which has better reviews, Groove Sales Engagement Platform (Salesforce sync for Gmail + Microsoft 365) or Dispatcher: Round Robin Leads Routing and Case Assignment?

Groove Sales Engagement Platform (Salesforce sync for Gmail + Microsoft 365) (4.9★, 394 reviews) and Dispatcher: Round Robin Leads Routing and Case Assignment (4.9★, 14 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Groove Sales Engagement Platform (Salesforce sync for Gmail + Microsoft 365) or Dispatcher: Round Robin Leads Routing and Case Assignment?

Dispatcher: Round Robin Leads Routing and Case Assignment holds the higher average rating (4.9★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Groove Sales Engagement Platform (Salesforce sync for Gmail + Microsoft 365) or Dispatcher: Round Robin Leads Routing and Case Assignment?

Both apps are one-click installs from the Salesforce AppExchange. Groove Sales Engagement Platform (Salesforce sync for Gmail + Microsoft 365) has the deeper published review base (394 vs 14), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Groove Sales Engagement Platform (Salesforce sync for Gmail + Microsoft 365) typically suits early-stage and growth-mode teams based on its published review base (394 reviews). Dispatcher: Round Robin Leads Routing and Case Assignment typically suits early-stage and growth-mode teams based on its published review base (14 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Groove Sales vs Dispatcher: Round — Salesforce

Groove Sales Engagement Platform (Salesforce sync for Gmail + Microsoft 365) vs Dispatcher

Side-by-side comparison · 24 data points

Groove Sales Engagement Platform (Salesforce sync for Gmail + Microsoft 365)

4.9·394reviews

✓ Multi-Channel Sales Campaign Automation ✓ Auto-Log Email, Calendar Events & Activities to Salesforce ✓ Auto Contact Capture ✓ Salesforce, LinkedIn & Zoom Integration ✓ Auto-Dialer & Call Logging ✓ Opportunity Management ✓ Revenue Intelligence

salesforcepaid

Change

1. Listing metadata

Field-level data

	Groove Sales Engagement Platform (Salesforce sync for Gmail + Microsoft 365)	Dispatcher
Tagline	“✓ Multi-Channel Sales Campaign Automation ✓ Auto-Log Email, Calendar Events & Activities to Salesforce ✓ Auto Contact Capture ✓ Salesforce, LinkedIn & Zoom Integration ✓ Auto-Dialer & Call Logging ✓ Opportunity Management ✓ Revenue Intelligence”245 chars	“Easily set assignment and routing rules for standard Salesforce objects Leads, Tasks, Cases, and Opportunities. Control the routing algorithm via Round Robin and weighted modes. Schedule users on an hourly basis.”214 chars
Description	1018 / 2000 chars51% used	689 / 2000 chars34% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	Groove	IBR LLC

At a glance

8 metrics · auto-computed

Feature comparison between Groove Sales Engagement Platform (Salesforce sync for Gmail + Microsoft 365) and Dispatcher: Round Robin Leads Routing and Case Assignment
Metric	Groove Sales Engagement Platform (Salesforce sync for Gmail + Microsoft 365)	Dispatcher: Round Robin Leads Routing and Case Assignment
Rating	4.9 ★	★ 4.9 ★
Total reviews	★ 394	14
Free plan	—	★ Yes
Pricing	paid	free
Pricing tiers	1 tier	—
Listed features	3	3
Languages	16 supported	1 supported
Listed since	May 2013	Aug 2019

AppRanks verdict

Generated from live data on this page

The call

Groove Sales Engagement Platform (Salesforce sync for Gmail + Microsoft 365) and Dispatcher: Round Robin Leads Routing and Case Assignment are evenly matched on rating (4.9★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

On pricing, Dispatcher: Round Robin Leads Routing and Case Assignment offers a free tier (free) while Groove Sales Engagement Platform (Salesforce sync for Gmail + Microsoft 365) starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

Groove Sales Engagement Platform (Salesforce sync for Gmail + Microsoft 365) has the larger user base (394 reviews vs 14), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Dispatcher: Round Robin Leads Routing and Case Assignment's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Groove Sales Engagement Platform (Salesforce sync for Gmail + Microsoft 365) audit • Dispatcher: Round Robin Leads Routing and Case Assignment audit

Listed	May 8, 2013	August 19, 2019

Last updated	—	—

Keyword	Groove Sales Engagement Platform (Salesforce sync for Gmail + Microsoft 365)	Dispatcher
lead	#73	#100

6. App details

Long-form description · keyword frequency

Groove Sales Engagement Platform (Salesforce sync for Gmail + Microsoft 365)

Groove is a market-leading sales engagement platform that enables sales leaders to execute their strategy in a smart, adaptive way. With Groove, revenue leaders can use automation to do more with less, driving greater efficiency and effectiveness across the customer lifecycle. Groove enables more than 75,000 users at ADP, Google, Uber, iHeartMedia, Capital One, and other large enterprises to be more efficient and effective. Groove has ranked #1 in enterprise customer satisfaction on G2 for four consecutive years and has been named one of the Inc. 5000 fastest-growing privately held companies in the U.S. since 2020. ✓ Increase Rep Productivity Give reps 20% of their time back to spend on higher-value activities that drive results. ✓ Boost Salesforce Adoption Drive 90%+ adoption with a flexible sales engagement platform that your team will love and use. ✓ Know What’s Driving Your Business Understand what’s driving your revenue with 100% visibility into sales activities. Learn more: http://groove.co/

Top keywords

groove5×3.16%
sales4×2.53%
driving3×1.90%
activities2×1.27%
adoption2×1.27%
customer2×1.27%
drive2×1.27%
enables2×1.27%
engagement2×1.27%
engagement platform2×1.27%
leaders2×1.27%
platform2×1.27%

Dispatcher

If you are looking for an easy way to resolve the challenges of routing and assigning Leads, Cases, Tasks, or Opportunities we have a simple and free app for you. Dispatcher affords you to create an arbitrary number of dispatch rules based on object field value filters and the hourly schedule of users. You can control the flow of assignments based on user-specific weights. Example use cases include: ▪ Set weekday office hour users schedule as well as a weekend on-call schedules ▪ Weighted assignments for users who can handle higher volumes ▪ Define multiple dispatchers to handle your specific use cases Integrate ▪ Integrates with your existing Salesforce queues/assignment rules

Top keywords

cases3×2.78%
users3×2.78%
assignments2×1.85%
handle2×1.85%
rules2×1.85%
schedule2×1.85%

Groove Sales Engagement Platform (Salesforce sync for Gmail + Microsoft 365) vs Dispatcher

Groove Sales Engagement Platform (Salesforce sync for Gmail + Microsoft 365)

1. Listing metadata

Dispatcher

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Groove Sales Engagement Platform (Salesforce sync for Gmail + Microsoft 365) or Dispatcher: Round Robin Leads Routing and Case Assignment cheaper?

Which has better reviews, Groove Sales Engagement Platform (Salesforce sync for Gmail + Microsoft 365) or Dispatcher: Round Robin Leads Routing and Case Assignment?

Should I choose Groove Sales Engagement Platform (Salesforce sync for Gmail + Microsoft 365) or Dispatcher: Round Robin Leads Routing and Case Assignment?

Which is faster to set up, Groove Sales Engagement Platform (Salesforce sync for Gmail + Microsoft 365) or Dispatcher: Round Robin Leads Routing and Case Assignment?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

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