Is Blackthorn Messaging | SMS Text Messages for Salesforce or OptiChat Connect cheaper?

OptiChat Connect is the cheaper option — it offers a free plan (free). Blackthorn Messaging | SMS Text Messages for Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Which works better for small vs large Salesforce AppExchange admins?

Blackthorn Messaging | SMS Text Messages for Salesforce typically suits early-stage and growth-mode teams based on its published review base (60 reviews). OptiChat Connect typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Blackthorn Messaging vs OptiChat Connect — Salesforce

Blackthorn Messaging | SMS Text Messages for Salesforce vs OptiChat Connect

Side-by-side comparison · 24 data points

Blackthorn Messaging | SMS Text Messages for Salesforce

4.9·60reviews

It's a no-brainer! With text message open rates at a soaring 98% (compared to the 25% average for emails), Blackthorn is redefining communication with direct SMS messaging from Salesforce. Boost your engagement and keep your data all in one place.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Blackthorn Messaging \| SMS Text Messages for Salesforce	OptiChat Connect
Tagline	“It's a no-brainer! With text message open rates at a soaring 98% (compared to the 25% average for emails), Blackthorn is redefining communication with direct SMS messaging from Salesforce. Boost your engagement and keep your data all in one place. ”250 chars	“Revolutionize sales communication with unprecedented ease. Seamlessly connect and engage with leads and contacts through our Salesforce-integrated WhatsApp App, streamlining interactions like never before”204 chars
Description	848 / 2000 chars42% used	922 / 2000 chars46% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Blackthorn.io, Inc.	OptimalX
Listed	August 4, 2012

At a glance

8 metrics · auto-computed

Feature comparison between Blackthorn Messaging | SMS Text Messages for Salesforce and OptiChat Connect
Metric	Blackthorn Messaging \| SMS Text Messages for Salesforce	OptiChat Connect
Rating	★ 4.9 ★	4.5 ★
Total reviews	★ 60	2
Free plan	—	★ Yes
Pricing	paid	free
Pricing tiers	1 tier	—
Listed features	3	★ 5
Languages	1 supported	1 supported
Listed since	Aug 2012	Jun 2024

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Blackthorn Messaging \| SMS Text Messages for Salesforce	OptiChat Connect
blackthorn	#3	Not ranked
text messaging	#4	Not ranked
text	#8	Not ranked
marketing	Not ranked	#9
customers into regulars	Not ranked	#10

6. App details

Long-form description · keyword frequency

Blackthorn Messaging | SMS Text Messages for Salesforce

A Salesforce SMS App designed for sending and receiving text messages from Salesforce. Add a new channel into your support and sales operations. Ensure that text messaging is stored and remains within your CRM where it's reportable and trackable. FEATURES ✔ Manage all your text message conversations from a unified inbox ✔ Send bulk messages from List Views or Campaigns ✔ Build Automations (Flow, Process Builder, and Apex) ✔ Send SMS or MMS (image messaging) from any Object ✔ Configure multiple phone numbers ✔ Templates with merge fields ✔ Auto create inbound leads ✔ Automated conversation tool with campaigns ✔ Link tracking ✔ Link shortening ✔ SMS Forwarding ✔ Phone lookup to verify phone numbers are mobile numbers and not landlines. This saves you money by not using your message balance to text landlines. ✔ Lightning Components

Top keywords

text4×3.23%
numbers3×2.42%
phone3×2.42%
sms3×2.42%
campaigns2×1.61%
landlines2×1.61%
link2×1.61%
message2×1.61%
messages2×1.61%
messaging2×1.61%
phone numbers2×1.61%
salesforce2×1.61%

OptiChat Connect

Optichat Connect, developed by OptimalX, empowers your sales teams with the ability to effortlessly send and receive WhatsApp messages directly from Salesforce, all without requiring any additional licenses. Our innovative solution brings the power of WhatsApp communication into the heart of your Salesforce environment, enabling enhanced customer engagement and streamlined interactions. Key Features: - WhatsApp Integration - LWC Chat Interface - Customizable Tailoring - Contact and Lead Interaction - WhatsApp Campaigns - License-Free Solution - Effortless Setup Elevate your sales communication with Optichat Connect where Salesforce meets WhatsApp to create a new paradigm in customer engagement. Unlock the potential of direct, instant messaging and drive your sales forward. Experience seamless integration like never before. Visit www.optimalx.net to learn more and transform your Salesforce experience today.

Top keywords

whatsapp5×3.94%
salesforce4×3.15%
sales3×2.36%
communication2×1.57%
connect2×1.57%
customer2×1.57%
customer engagement2×1.57%
engagement2×1.57%
experience2×1.57%

Blackthorn Messaging | SMS Text Messages for Salesforce vs OptiChat Connect

Blackthorn Messaging | SMS Text Messages for Salesforce

1. Listing metadata

OptiChat Connect

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Blackthorn Messaging | SMS Text Messages for Salesforce or OptiChat Connect cheaper?

Which has better reviews, Blackthorn Messaging | SMS Text Messages for Salesforce or OptiChat Connect?

Should I choose Blackthorn Messaging | SMS Text Messages for Salesforce or OptiChat Connect?

Which is faster to set up, Blackthorn Messaging | SMS Text Messages for Salesforce or OptiChat Connect?

Which works better for small vs large Salesforce AppExchange admins?

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