Side-by-side comparison · 24 data points
It's a no-brainer! With text message open rates at a soaring 98% (compared to the 25% average for emails), Blackthorn is redefining communication with direct SMS messaging from Salesforce. Boost your engagement and keep your data all in one place.
| Blackthorn Messaging | SMS Text Messages for Salesforce | Chatter Scrollbar | |
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Does the Chatter feed on your Lightning Record pages push other components far down the page and take up valuable screen real estate? Install the Chatter Scrollbar component to set a fixed height and enable a scrollbar within the component itself.
| Metric | Blackthorn Messaging | SMS Text Messages for Salesforce | Chatter Scrollbar |
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| Rating | ★ 4.9 ★ | 4.7 ★ |
| Total reviews | ★ 58 | 6 |
| Free plan | — | ★ Yes |
| Pricing | paid | free |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | — |
| Listed features | ★ 3 | 1 |
| Languages | 1 supported | 16 supported |
| Listed since | Aug 2012 | Feb 2019 |
Blackthorn Messaging | SMS Text Messages for Salesforce edges out Chatter Scrollbar on rating (4.9★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. On pricing, Chatter Scrollbar offers a free tier (free) while Blackthorn Messaging | SMS Text Messages for Salesforce starts at paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Blackthorn Messaging | SMS Text Messages for Salesforce; mid-market and enterprise merchants with specific feature requirements should evaluate both — Chatter Scrollbar's 6-review base may include the workflow context that matches your specific use case better than Blackthorn Messaging | SMS Text Messages for Salesforce's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Blackthorn Messaging | SMS Text Messages for Salesforce audit • Chatter Scrollbar audit
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Chatter Scrollbar is the cheaper option — it offers a free plan (free). Blackthorn Messaging | SMS Text Messages for Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.
Blackthorn Messaging | SMS Text Messages for Salesforce has the higher average rating (4.9★ from 58 reviews) compared to Chatter Scrollbar (4.7★ from 6 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Blackthorn Messaging | SMS Text Messages for Salesforce fits better if you prioritize rating consistency; Chatter Scrollbar is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. Blackthorn Messaging | SMS Text Messages for Salesforce has more onboarding documentation maturity (58 reviews vs 6), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Blackthorn Messaging | SMS Text Messages for Salesforce typically suits early-stage and growth-mode stores based on its review-base composition (58 reviews). Chatter Scrollbar aligns more with early-stage and growth-mode stores (6 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Blackthorn Messaging | SMS Text Messages for Salesforce and Chatter Scrollbar both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Chatter Scrollbar" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.