Is Archiving & Compliance for Chatter or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool cheaper?

Both Archiving & Compliance for Chatter and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool offer paid plans only. Archiving & Compliance for Chatter starts at paid; Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Archiving & Compliance for Chatter or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool has the higher average rating (5.0★ from 40 reviews) compared to Archiving & Compliance for Chatter (4.3★ from 9 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Archiving & Compliance for Chatter or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool holds the higher average rating (5.0★ vs 4.3★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Archiving & Compliance for Chatter or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Both apps are one-click installs from the Salesforce AppExchange. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool has the deeper published review base (40 vs 9), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Archiving & Compliance for Chatter typically suits early-stage and growth-mode teams based on its published review base (9 reviews). Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool typically suits early-stage and growth-mode teams based on its published review base (40 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Archiving & Compliance for Chatter and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Migration support varies by app and category. Archiving & Compliance for Chatter and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Archiving & Compliance for Chatter" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Archiving & vs Communicat-O - SMS | — Salesforce

Archiving & Compliance for Chatter vs Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Side-by-side comparison · 24 data points

Archiving & Compliance for Chatter

4.3·9reviews

Smarsh enables organizations to archive Chatter files and communications to automate compliance and policy management, and support record-keeping and e-discovery initiatives.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Archiving & Compliance for Chatter	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool
Tagline	“Smarsh enables organizations to archive Chatter files and communications to automate compliance and policy management, and support record-keeping and e-discovery initiatives.”174 chars	“Communicat-O is a multi channel messaging tool built on Salesforce to manage communication across SMS, WhatsApp, Facebook, Telegram, WeChat, Line, Zalo, Viber & Google GMB Chat on a unified platform, easily assign conversations & get real-time analytics.”254 chars
Description	1103 / 2000 chars55% used	1200 / 2000 chars60% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Smarsh, Inc.*	Manras Technologies UK Limited
Listed	October 1, 2012

At a glance

7 metrics · auto-computed

Feature comparison between Archiving & Compliance for Chatter and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool
Metric	Archiving & Compliance for Chatter	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool
Rating	4.3 ★	★ 5.0 ★
Total reviews	9	★ 40
Free plan	—	—
Pricing	paid	paid
Listed features	3	★ 9
Languages	1 supported	1 supported
Listed since	Oct 2012	Feb 2022

Last updated	—	—

2. Features

As listed by each developer

Archiving & Compliance for Chatter

Satisfies FINRA, SEC, FOIA, FDA and HIPAA Regulations
Designed and tested to scale to hundreds of thousands of users
Powerful search tools and full audit trail for proof of supervision

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Delayed response leads to customer loss. So, Communicat-O brings together messages across all platforms like WhatsApp, WeChat, Facebook, Telegram, Zalo, Line, Viber & many more to a unified inbox to ensure you do not miss out on a single Customer/message.
Communicat-O lets you send bulk messages to customers on their preferred platforms effortlessly. It helps to track performance with indepth reports, also helps in analyzing trends & to optimize campaigns in real time for better engagement.
Communicat-O enables seamless, lag-free communication with zero downtime. Effortlessly integrate with SMS, WhatsApp, WeChat, Facebook, Instagram, Telegram, Line, Viber, Zalo, Intercom and GMB chat for efficient, uninterrupted messaging across channels.
CommunicatO revolutionizes business communication with seamless WhatsApp integration. It helps centralize interactions and boost efficiency. Hence, simplifying workflows, ensuring exceptional experiences, & unlocking growth opportunities.
Simplify your business communication with Communicat-O's SMS integration. You can streamline your workflow and provide a unified customer experience. No more bouncing between different channels—Communicat-O consolidates all.
Simplify communication management with seamless Telegram integration by Communicat-O. You can consolidate all your interactions. Stay connected with your customers, respond promptly, and never miss a message again.
Effortlessly manage Instagram interactions with CommunicatO. You can consolidate all your conversations, respond efficiently, and nurture customer relationships. Simplify social media management and unlock Instagram's communication potential.
Try Communicat-O's seamless integration with Facebook Messenger. You can manage your Facebook Messenger interactions alongside other communication channels, all from one centralized platform.
Effortless Communication with Line & Communicat-O! Simplify interactions, stay connected, and never miss a message. Respond instantly and manage all customer chats in one place - seamless, efficient, and hassle-free this simple salesforce integration!

4. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Archiving & Compliance for Chatter	Communicat-O - SMS \| WhatsApp \| Facebook Messenger Business Messaging Tool
for seamless	Not ranked	#4
seamless	Not ranked	#4
chatter	#7	Not ranked
chatbot	Not ranked	#15

5. App details

Long-form description · keyword frequency

Archiving & Compliance for Chatter

Embrace the collaborative power of Chatter and rest easy knowing you’re managing compliance obligations effectively. Smarsh enables organizations to archive and supervise Chatter files in support of compliance, e-discovery and record keeping initiatives. Developed in partnership with Salesforce, the solution is designed for companies that need to retain and regularly monitor Chatter activity and for those that need to search, review and produce data from the archive. SAFE, SECURE CHATTER ARCHIVING • Archive files of any size. • Capture an unlimited number of messages. FAST, POWERFUL SEARCH • Search universally across people, keywords and content types from a single interface. • Fully threaded conversation view allows the reviewer to ascertain the full context of the message. DESIGNED FOR SUPERVISION AND E-DISCOVERY • Easily move between messages in your review queue. • Escalate and tag content based on cases, events or topics. • Automate your policy management. • Maintain a full audit trail of all actions taken in the Archiving Platform. • Export your data in a variety of formats.

Top keywords

chatter4×2.48%
archive3×1.86%
search3×1.86%
archiving2×1.24%
compliance2×1.24%
content2×1.24%
data2×1.24%
designed2×1.24%
e-discovery2×1.24%
files2×1.24%
full2×1.24%
messages2×1.24%

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Communicat-O is a powerful multi-channel messaging solution that integrates seamlessly with Salesforce and brings together all communications across social media platforms like WhatsApp, Facebook, SMS, Telegram, Viber, Zalo, Line, Intercom and Google My Business chat into a single interface, making it easier for the companies to respond & keep track of all their previous interactions across all platforms at once place. This all-in-one interface enhances customer engagement, streamlines team collaboration, and ensures no customer interaction is missed. Businesses can efficiently manage conversations, assign chats to the right team members, and handle multiple conversations simultaneously with the multi-chat window feature. With AI-powered responses, bulk messaging, and real-time analytics, Communicat-O helps businesses optimize customer communication and drive better results. The shared inbox boosts productivity, while the mobile-ready solution allows seamless communication on the go. With additional features like pre-configured chatbot responses, automated templates, taggable conversations, & its exceptional quality of being the only seamless mobile-ready solution in the market.

Top keywords

conversations3×1.94%
customer3×1.94%
businesses2×1.29%
communicat-o2×1.29%
communication2×1.29%
interface2×1.29%
messaging2×1.29%

Archiving & Compliance for Chatter vs Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

Archiving & Compliance for Chatter

1. Listing metadata

Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool

At a glance

AppRanks verdict

2. Features

3. Categories & rankings

4. Search rankings

5. App details

Frequently asked

Is Archiving & Compliance for Chatter or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool cheaper?

Which has better reviews, Archiving & Compliance for Chatter or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Should I choose Archiving & Compliance for Chatter or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

Which is faster to set up, Archiving & Compliance for Chatter or Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Archiving & Compliance for Chatter and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool?