Archiving & Compliance for Chatter vs 360 SMS App

Embrace the collaborative power of Chatter and rest easy knowing you’re managing compliance obligations effectively. Smarsh enables organizations to archive and supervise Chatter files in support of compliance, e-discovery and record keeping initiatives. Developed in partnership with Salesforce, the solution is designed for companies that need to retain and regularly monitor Chatter activity and for those that need to search, review and produce data from the archive. SAFE, SECURE CHATTER ARCHIVING • Archive files of any size. • Capture an unlimited number of messages. FAST, POWERFUL SEARCH • Search universally across people, keywords and content types from a single interface. • Fully threaded conversation view allows the reviewer to ascertain the full context of the message. DESIGNED FOR SUPERVISION AND E-DISCOVERY • Easily move between messages in your review queue. • Escalate and tag content based on cases, events or topics. • Automate your policy management. • Maintain a full audit trail of all actions taken in the Archiving Platform. • Export your data in a variety of formats.

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.