Is Archiving & Compliance for Chatter or Blackthorn Messaging | SMS Text Messages for Salesforce cheaper?

Both Archiving & Compliance for Chatter and Blackthorn Messaging | SMS Text Messages for Salesforce offer paid plans only. Archiving & Compliance for Chatter starts at paid; Blackthorn Messaging | SMS Text Messages for Salesforce starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Archiving & Compliance for Chatter or Blackthorn Messaging | SMS Text Messages for Salesforce?

Blackthorn Messaging | SMS Text Messages for Salesforce has the higher average rating (4.9★ from 60 reviews) compared to Archiving & Compliance for Chatter (4.3★ from 9 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Archiving & Compliance for Chatter or Blackthorn Messaging | SMS Text Messages for Salesforce?

Blackthorn Messaging | SMS Text Messages for Salesforce holds the higher average rating (4.9★ vs 4.3★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Archiving & Compliance for Chatter or Blackthorn Messaging | SMS Text Messages for Salesforce?

Both apps are one-click installs from the Salesforce AppExchange. Blackthorn Messaging | SMS Text Messages for Salesforce has the deeper published review base (60 vs 9), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Archiving & Compliance for Chatter typically suits early-stage and growth-mode teams based on its published review base (9 reviews). Blackthorn Messaging | SMS Text Messages for Salesforce typically suits early-stage and growth-mode teams based on its published review base (60 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Archiving & Compliance for Chatter and Blackthorn Messaging | SMS Text Messages for Salesforce?

Migration support varies by app and category. Archiving & Compliance for Chatter and Blackthorn Messaging | SMS Text Messages for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Archiving & Compliance for Chatter" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Archiving & vs Blackthorn Messaging — Salesforce

Blackthorn Messaging | SMS Text Messages for Salesforce vs Archiving & Compliance for Chatter

Side-by-side comparison · 24 data points

Blackthorn Messaging | SMS Text Messages for Salesforce

4.9·60reviews

It's a no-brainer! With text message open rates at a soaring 98% (compared to the 25% average for emails), Blackthorn is redefining communication with direct SMS messaging from Salesforce. Boost your engagement and keep your data all in one place.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Archiving & Compliance for Chatter	Blackthorn Messaging \| SMS Text Messages for Salesforce
Tagline	“Smarsh enables organizations to archive Chatter files and communications to automate compliance and policy management, and support record-keeping and e-discovery initiatives.”174 chars	“It's a no-brainer! With text message open rates at a soaring 98% (compared to the 25% average for emails), Blackthorn is redefining communication with direct SMS messaging from Salesforce. Boost your engagement and keep your data all in one place. ”250 chars
Description	1103 / 2000 chars55% used	848 / 2000 chars42% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Smarsh, Inc.*	Blackthorn.io, Inc.
Listed	October 1, 2012

At a glance

8 metrics · auto-computed

Feature comparison between Archiving & Compliance for Chatter and Blackthorn Messaging | SMS Text Messages for Salesforce
Metric	Archiving & Compliance for Chatter	Blackthorn Messaging \| SMS Text Messages for Salesforce
Rating	4.3 ★	★ 4.9 ★
Total reviews	9	★ 60
Free plan	—	—
Pricing	paid	paid
Pricing tiers	—	1 tier
Listed features	3	3
Languages	1 supported	1 supported
Listed since	Oct 2012	Aug 2012

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Archiving & Compliance for Chatter	Blackthorn Messaging \| SMS Text Messages for Salesforce
blackthorn	Not ranked	#3
text messaging	Not ranked	#4
chatter	#7	Not ranked
text	Not ranked	#8

6. App details

Long-form description · keyword frequency

Archiving & Compliance for Chatter

Embrace the collaborative power of Chatter and rest easy knowing you’re managing compliance obligations effectively. Smarsh enables organizations to archive and supervise Chatter files in support of compliance, e-discovery and record keeping initiatives. Developed in partnership with Salesforce, the solution is designed for companies that need to retain and regularly monitor Chatter activity and for those that need to search, review and produce data from the archive. SAFE, SECURE CHATTER ARCHIVING • Archive files of any size. • Capture an unlimited number of messages. FAST, POWERFUL SEARCH • Search universally across people, keywords and content types from a single interface. • Fully threaded conversation view allows the reviewer to ascertain the full context of the message. DESIGNED FOR SUPERVISION AND E-DISCOVERY • Easily move between messages in your review queue. • Escalate and tag content based on cases, events or topics. • Automate your policy management. • Maintain a full audit trail of all actions taken in the Archiving Platform. • Export your data in a variety of formats.

Top keywords

chatter4×2.48%
archive3×1.86%
search3×1.86%
archiving2×1.24%
compliance2×1.24%
content2×1.24%
data2×1.24%
designed2×1.24%
e-discovery2×1.24%
files2×1.24%
full2×1.24%
messages2×1.24%

Blackthorn Messaging | SMS Text Messages for Salesforce

A Salesforce SMS App designed for sending and receiving text messages from Salesforce. Add a new channel into your support and sales operations. Ensure that text messaging is stored and remains within your CRM where it's reportable and trackable. FEATURES ✔ Manage all your text message conversations from a unified inbox ✔ Send bulk messages from List Views or Campaigns ✔ Build Automations (Flow, Process Builder, and Apex) ✔ Send SMS or MMS (image messaging) from any Object ✔ Configure multiple phone numbers ✔ Templates with merge fields ✔ Auto create inbound leads ✔ Automated conversation tool with campaigns ✔ Link tracking ✔ Link shortening ✔ SMS Forwarding ✔ Phone lookup to verify phone numbers are mobile numbers and not landlines. This saves you money by not using your message balance to text landlines. ✔ Lightning Components

Top keywords

text4×3.23%
numbers3×2.42%
phone3×2.42%
sms3×2.42%
campaigns2×1.61%
landlines2×1.61%
link2×1.61%
message2×1.61%
messages2×1.61%
messaging

Blackthorn Messaging | SMS Text Messages for Salesforce vs Archiving & Compliance for Chatter

Blackthorn Messaging | SMS Text Messages for Salesforce

1. Listing metadata

Archiving & Compliance for Chatter

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Archiving & Compliance for Chatter or Blackthorn Messaging | SMS Text Messages for Salesforce cheaper?

Which has better reviews, Archiving & Compliance for Chatter or Blackthorn Messaging | SMS Text Messages for Salesforce?

Should I choose Archiving & Compliance for Chatter or Blackthorn Messaging | SMS Text Messages for Salesforce?

Which is faster to set up, Archiving & Compliance for Chatter or Blackthorn Messaging | SMS Text Messages for Salesforce?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Archiving & Compliance for Chatter and Blackthorn Messaging | SMS Text Messages for Salesforce?