Side-by-side comparison · 24 data points
Provide access to your public salesforce knowledge base via public web site, mobile or Facebook. Optimized for SEO, your knowledge base will be automatically findable via google or any other search. Please note: PKB 3 supports Salesforce Classic Only.
| Public Knowledge for Mobile, Web and Facebook - version 3 | Jotform - Powerful forms get it done. | |
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| Tagline | ||
| Description | ||
| Screenshots | — | — |
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Power your Salesforce data collection and lead capture with our no-code form builder, featuring dynamic prefill, e-signatures, custom PDF documents, and more — enhanced with AI agents that automatically create, update, and track records in real time.
| Metric | Public Knowledge for Mobile, Web and Facebook - version 3 | Jotform - Powerful forms get it done. |
|---|---|---|
| Rating | 2.7 ★ | ★ 4.6 ★ |
| Total reviews | 51 | ★ 136 |
| Free plan | Yes | Yes |
| Pricing | free | freemium |
| Built for Shopify | — | — |
| Pricing tiers | — | 3 tiers |
| Listed features | 3 | ★ 6 |
| Review velocity (30d) | — | 0 new |
| Languages | 1 supported | 1 supported |
| Listed since | Jan 2012 | Aug 2023 |
Based on the data on this page, Jotform - Powerful forms get it done. is the stronger choice for most Salesforce AppExchange merchants — 4.6★ vs Public Knowledge for Mobile, Web and Facebook - version 3's 2.7★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Public Knowledge for Mobile, Web and Facebook - version 3 at free, Jotform - Powerful forms get it done. at freemium. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Jotform - Powerful forms get it done. has the larger user base (136 reviews vs 51), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Public Knowledge for Mobile, Web and Facebook - version 3's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Jotform - Powerful forms get it done.; mid-market and enterprise merchants with specific feature requirements should evaluate both — Public Knowledge for Mobile, Web and Facebook - version 3's 51-review base may include the workflow context that matches your specific use case better than Jotform - Powerful forms get it done.'s broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Public Knowledge for Mobile, Web and Facebook - version 3 audit • Jotform - Powerful forms get it done. audit
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| Keyword | Public Knowledge for Mobile, Web and Facebook - version 3 | Jotform - Powerful forms get it done. |
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| form template | #91 | #17 |
| Signal | Public Knowledge for Mobile, Web and Facebook - version 3 | Jotform - Powerful forms get it done. |
|---|---|---|
| Average rating | 2.7 ★ (51) | 4.6 ★ (136) |
| Rating distribution | 5— 4— 3— 2— 1— | 573% 427% 30% 20% 10% |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +0 |
| Reviews · last 90 days | — | +5 |
No reviews yet.
Both Public Knowledge for Mobile, Web and Facebook - version 3 and Jotform - Powerful forms get it done. offer paid plans only. Public Knowledge for Mobile, Web and Facebook - version 3 starts at free; Jotform - Powerful forms get it done. starts at freemium. Compare the per-tier features in the Pricing section above before committing.
Jotform - Powerful forms get it done. has the higher average rating (4.6★ from 136 reviews) compared to Public Knowledge for Mobile, Web and Facebook - version 3 (2.7★ from 51 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Public Knowledge for Mobile, Web and Facebook - version 3 fits better if you prioritize broader integrations; Jotform - Powerful forms get it done. is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. Jotform - Powerful forms get it done. has more onboarding documentation maturity (136 reviews vs 51), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Super praktisch Für uns ist es super, dass Jotform mit Salesforce zusammenarbeitet und der Datenaustausch funktioniert.
User-friendly and Professional I’ve been using Jotform for about five years now, and I find it user-friendly and it really gives our work that professional polish. Whenever I need something a bit more custom, I reach out to the help desk, and while they’re helpful, I’d love to see more in-depth video lessons or course
Very easy to set up and implement The platform is very easy to use, very low learning curve. The only reason I am not giving 5 stars is I would love to see more features/customizations. Additionally, an ability to create a "flow" to initiate a form to be sent for digital signatures from Salesforce using JotForms.
Great for data collection. Our nonprofit is in the process of digitizing our data collection processes in rural Uganda. It's an immense process, and leveraging Jotform has made the project possible!
Great tool for capturing data from external parties into Salesforce If you need external users to fill out forms and have that data to go into your Salesforce custom objects, then Jotform and it's integration with Salesforce provides a simple and effectively way to achieve this.
Public Knowledge for Mobile, Web and Facebook - version 3 typically suits early-stage and growth-mode stores based on its review-base composition (51 reviews). Jotform - Powerful forms get it done. aligns more with early-stage and growth-mode stores (136 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Public Knowledge for Mobile, Web and Facebook - version 3 and Jotform - Powerful forms get it done. both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Public Knowledge for Mobile, Web and Facebook - version 3" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.