Which works better for small vs large Salesforce AppExchange stores?

Public Knowledge for Mobile, Web and Facebook - version 3 typically suits early-stage and growth-mode stores based on its review-base composition (51 reviews). Appinium (formerly ViewTrac) - native video, SCORM, and multimedia aligns more with early-stage and growth-mode stores (25 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Public Knowledge for Mobile, Web and Facebook - version 3 and Appinium (formerly ViewTrac) - native video, SCORM, and multimedia?

Migration support varies by app and category. Public Knowledge for Mobile, Web and Facebook - version 3 and Appinium (formerly ViewTrac) - native video, SCORM, and multimedia both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Appinium (formerly ViewTrac) - native video, SCORM, and multimedia" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Public Knowledge for vs Appinium (formerly — Salesforce

Public Knowledge for Mobile, Web and Facebook - version 3 vs Appinium (formerly ViewTrac) - native video, SCORM, and multimedia

Side-by-side comparison · 24 data points

Public Knowledge for Mobile, Web and Facebook - version 3

2.7·51reviews

Provide access to your public salesforce knowledge base via public web site, mobile or Facebook. Optimized for SEO, your knowledge base will be automatically findable via google or any other search. Please note: PKB 3 supports Salesforce Classic Only.

Shopifyfree

Change

1. Listing metadata

Field-level data

	Public Knowledge for Mobile, Web and Facebook - version 3	Appinium (formerly ViewTrac) - native video, SCORM, and multimedia
Tagline	“Provide access to your public salesforce knowledge base via public web site, mobile or Facebook. Optimized for SEO, your knowledge base will be automatically findable via google or any other search. Please note: PKB 3 supports Salesforce Classic Only.”251 chars	“Deliver video and multimedia materials in context while tracking real user engagement and performance.”102 chars
Description	1184 / 2000 chars59% used	1198 / 2000 chars60% used
Screenshots	—	—
Languages	en	arnlenfrde+7 more
Platforms	Shopify	Shopify
Developer	Salesforce Labs	Appinium, LLC

At a glance

9 metrics · auto-computed

Feature comparison between Public Knowledge for Mobile, Web and Facebook - version 3 and Appinium (formerly ViewTrac) - native video, SCORM, and multimedia
Metric	Public Knowledge for Mobile, Web and Facebook - version 3	Appinium (formerly ViewTrac) - native video, SCORM, and multimedia
Rating	2.7 ★	★ 5.0 ★
Total reviews	★ 51	25
Free plan	★ Yes	—
Pricing	free	paid
Built for Shopify	—	—
Pricing tiers	—	1 tier
Listed features	3	3
Languages	1 supported	12 supported
Listed since	Jan 2012	Nov 2015

Listed	January 17, 2012	November 18, 2015

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Public Knowledge for Mobile, Web and Facebook - version 3	Appinium (formerly ViewTrac) - native video, SCORM, and multimedia
video	Not ranked	#4
within	Not ranked	#7
knowledge	#8	Not ranked
customer onboarding	Not ranked	#8
feedback	#82	Not ranked

9. App details

Long-form description · keyword frequency

Public Knowledge for Mobile, Web and Facebook - version 3

Salesforce Knowledge helps everyone from your agents to your customers find the right answers. With this template, you're on your way to setting up a public web site where anyone can easily access your knowledge. Please note: Public Knowledgebase version 3 supports Salesforce Classic only. Get Started Fast This template contains everything you need to get up and running quickly: visualforce pages, images, style sheets, and the nuts and bolts to connect to your knowledge articles. And it's all pre-configured so you're up and running before you know it. Customize Easily Just like everything in salesforce.com, it's easy to customize this template to fit your business. Whether you want to change how knowledge articles are displayed or brand the site for your company, you've got the tools to do so. Share Knowledge with Google With our sites technology, you can expose your knowledge publicly where it can be indexed by Google, or any other search engine. You can turn every Google search into a case deflection. Plus, you've got a robust security model to make sure you only share what you want to. It supports multi-lingual knowledge base and multi data category model.

Top keywords

knowledge7×3.61%
google3×1.55%
salesforce3×1.55%
template3×1.55%
articles2×1.03%
customize2×1.03%
everything2×1.03%
got2×1.03%
it's2×1.03%
knowledge articles2×1.03%
model2×1.03%
only2×1.03%

Appinium (formerly ViewTrac) - native video, SCORM, and multimedia

Video is only valuable if it’s consumed, understood, and measurable. Appinium helps teams deliver video and multimedia content across the customer and employee lifecycle, while providing clear visibility into asset performance. Marketing & Lead Generation Embed video across websites and campaigns while tracking how prospects engage. Understand video performance and engagement and which assets drive conversion. Revenue Enablement Identify which assets top-performing reps, and gain insight into what supports revenue activities. Sales Readiness & Content Selling Recommend relevant company assets during the sales cycle to improve performance and increase customer engagement. Partner and Customer Onboarding and Certification Provide a modern video experience within Salesforce Communities to support onboarding, education, and engagement after the deal closes. Upskilling & Coaching Assign and assess employees and partners on real-time performance and skills, then follow up with targeted content for improvement. Customer Success and Service Embed relevant video assets within cases, knowledge articles, and collaboration tools to improve customer experience and reduce support effort.

Top keywords

video6×3.80%
customer5×3.16%
assets4×2.53%
performance4×2.53%
content3×1.90%
engagement3×1.90%
embed2×1.27%
experience2×1.27%

Frequently asked

Common questions about this comparison

Is Public Knowledge for Mobile, Web and Facebook - version 3 or Appinium (formerly ViewTrac) - native video, SCORM, and multimedia cheaper?

Public Knowledge for Mobile, Web and Facebook - version 3 is the cheaper option — it offers a free plan (free). Appinium (formerly ViewTrac) - native video, SCORM, and multimedia starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, Public Knowledge for Mobile, Web and Facebook - version 3 or Appinium (formerly ViewTrac) - native video, SCORM, and multimedia?

Appinium (formerly ViewTrac) - native video, SCORM, and multimedia has the higher average rating (5.0★ from 25 reviews) compared to Public Knowledge for Mobile, Web and Facebook - version 3 (2.7★ from 51 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Public Knowledge for Mobile, Web and Facebook - version 3 or Appinium (formerly ViewTrac) - native video, SCORM, and multimedia?

It depends on what you're optimizing for. Public Knowledge for Mobile, Web and Facebook - version 3 fits better if you prioritize broader integrations; Appinium (formerly ViewTrac) - native video, SCORM, and multimedia is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Public Knowledge for Mobile, Web and Facebook - version 3 or Appinium (formerly ViewTrac) - native video, SCORM, and multimedia?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Public Knowledge for Mobile, Web and Facebook - version 3 has more onboarding documentation maturity (51 reviews vs 25), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Public Knowledge for Mobile, Web and Facebook - version 3 vs Appinium (formerly ViewTrac) - native video, SCORM, and multimedia

Public Knowledge for Mobile, Web and Facebook - version 3

1. Listing metadata

Appinium (formerly ViewTrac) - native video, SCORM, and multimedia

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Public Knowledge for Mobile, Web and Facebook - version 3 · 0 changes

Appinium (formerly ViewTrac) - native video, SCORM, and multimedia · 4 changes

9. App details

Frequently asked

Is Public Knowledge for Mobile, Web and Facebook - version 3 or Appinium (formerly ViewTrac) - native video, SCORM, and multimedia cheaper?

Which has better reviews, Public Knowledge for Mobile, Web and Facebook - version 3 or Appinium (formerly ViewTrac) - native video, SCORM, and multimedia?

Should I choose Public Knowledge for Mobile, Web and Facebook - version 3 or Appinium (formerly ViewTrac) - native video, SCORM, and multimedia?

Which is faster to set up, Public Knowledge for Mobile, Web and Facebook - version 3 or Appinium (formerly ViewTrac) - native video, SCORM, and multimedia?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

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