Which has better reviews, TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or Servicevideo - Salesforce-Native Field Service Video and Audio Solution?

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce (5.0★, 330 reviews) and Servicevideo - Salesforce-Native Field Service Video and Audio Solution (5.0★, 1 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or Servicevideo - Salesforce-Native Field Service Video and Audio Solution?

Servicevideo - Salesforce-Native Field Service Video and Audio Solution holds the higher average rating (5.0★ vs 5.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or Servicevideo - Salesforce-Native Field Service Video and Audio Solution?

Both apps are one-click installs from the Salesforce AppExchange. TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce has the deeper published review base (330 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce typically suits early-stage and growth-mode teams based on its published review base (330 reviews). Servicevideo - Salesforce-Native Field Service Video and Audio Solution typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

TaskRay Customer vs Servicevideo — Salesforce

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce vs Servicevideo - Salesforce-Native Field Service Video and Audio Solution

Side-by-side comparison · 24 data points

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

5.0·330reviews

TaskRay is the go to Agentic Project Management Solution built natively on Salesforce, combining project management, MCP connectivity, AI Agents, and expert services in one system of record for customer onboarding, implementation, and delivery.

salesforcepaid

Change

1. Listing metadata

Field-level data

	TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce	Servicevideo - Salesforce-Native Field Service Video and Audio Solution
Tagline	“TaskRay is the go to Agentic Project Management Solution built natively on Salesforce, combining project management, MCP connectivity, AI Agents, and expert services in one system of record for customer onboarding, implementation, and delivery.”244 chars	“AI Notetaker and Meeting Intelligence extension for Service Cloud, Vinton helps Service teams capture and add call notes in Cases and other standard/custom objects. Resolve faster and smarter with Vinton, boost learning with post-call AI-driven coaching.”254 chars
Description	1190 / 2000 chars60% used	1118 / 2000 chars56% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	TaskRay	NativeVideo LTD

At a glance

8 metrics · auto-computed

Feature comparison between TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce and Servicevideo - Salesforce-Native Field Service Video and Audio Solution
Metric	TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce	Servicevideo - Salesforce-Native Field Service Video and Audio Solution
Rating	5.0 ★	★ 5.0 ★
Total reviews	★ 330	1
Free plan	—	★ Yes
Pricing	paid	free
Pricing tiers	3 tiers	—
Listed features	9	9
Languages	1 supported	1 supported
Listed since	Aug 2012	Apr 2021

AppRanks verdict

Generated from live data on this page

The call

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce and Servicevideo - Salesforce-Native Field Service Video and Audio Solution are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

On pricing, Servicevideo - Salesforce-Native Field Service Video and Audio Solution offers a free tier (free) while TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce has the larger user base (330 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Servicevideo - Salesforce-Native Field Service Video and Audio Solution's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce audit • Servicevideo - Salesforce-Native Field Service Video and Audio Solution audit

Listed	August 9, 2012	April 13, 2021

Last updated	—	—

3. Features

As listed by each developer

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

✔ Transform the Way Your Teams Manage Projects The faster your team can deliver a successful project, the more profitable the outcome. Faster projects result in less operating costs, faster cash collection, and increased people productivity.
✔ Project Management, Built for Salesforce TaskRay is designed to help project managers complete work 2.5x faster. Leverage Agentforce AI Actions to improve project outcomes and delight customers with seamless onboarding experiences.
✔ Native Salesforce Technology TaskRay is built natively in Salesforce. No complicated integrations or systems maintenance required. Don't settle for task management in spreadsheets or outdated PM tools. Keep your data safe and secure in Salesforce.
✔ Task Management with AI Actions Manage projects your way. Automate manual tasks, assign work to AI Agents, speed up handoffs, and increase project capacity by 25%. TaskRay templates improve productivity and create repeatability for complex processes.
✔ Resource Management Bring customers, contractors and partners into your projects easily with TaskRay. Allocate resources quickly and easily for projects to reduce costs by over 21%. Assign work based on skills, capabilities, and resource capacity.
✔ Enhance Project Collaboration Manage resourcing based on capacity and specialized knowledge. Extend visibility and drive accountability with every internal and external stakeholder involved in your project.
✔ Improve Customer Experience More efficient projects lead to higher profits and happier customers. TaskRay customers report seeing 15%+ increase in CSAT and NPS scores. Create lifetime loyalty by speeding up time to value for your customers.
✔ Consolidate Technology Spend Stop piecing together disparate tools for multiple teams and create exactly what you need inside Salesforce. TaskRay is a one-stop shop for project management, customer onboarding, resource management, and collaboration.
✔ Deliver a Complete Customer 360 Vision TaskRay works natively with all major Salesforce Clouds - Sales, Service, Field Service, Revenue and more - to complete the onboarding gap left in the full customer life cycle management process.

Servicevideo - Salesforce-Native Field Service Video and Audio Solution

*Service Efficiency: Resolve Faster* Vinton takes notes so technicians focus fully on resolving issues. Automatically captures transcript, summary, next steps and more against Cases, giving faster response times & higher resolution rates.
*Enhanced visibility: Resolve Smarter* See comprehensive view of service team conversations. Automated meeting summaries and field visit notes improve service quality and consistency. Every interaction is captured and accessible to the entire team.
*Continuous Coaching: Always learning* Vinton’s call analysis helps train service teams. Upskill with learnings from service calls. Identify common issues and provide targeted coaching, Use "Ask Vinton" to delve deeper into meeting notes.
*Automate follow-ups and updates* Use Field Agent to set up object-level rules & field-level prompts to create and manage auto-updates after every conversation, reducing time on CRM admin.
*Instant Access to Recordings* No more manual uploads or missed details from important conversations. Vinton for Service automatically saves meeting recordings in Cases, so it's easy to revisit crucial conversations or share knowledge across the team.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce	Servicevideo - Salesforce-Native Field Service Video and Audio Solution
faster and	#1	Not ranked
project management	#1	Not ranked
project	#2	Not ranked
lead capture	Not ranked	#120

7. App details

Long-form description · keyword frequency

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

What is TaskRay? TaskRay is the #1 rated project management application on the AppExchange, now powered by MCP and Agents. Enterprises use TaskRay to manage projects faster, creating repeatable and scalable workflows that outperform conventional tools like spreadsheets or off platform solutions. Ideal for teams seeking to manage onboarding projects natively in their Salesforce platform. TaskRay Use Cases: ✔ Project Management: Take control of your projects and manage delivery your way. ✔ Task Management: Accelerate project cycles times and automating mundane tasks for teams. ✔ Resource Management: Easily assign project work based on skills, capabilities and project requirements. ✔ Onboarding: Onboard customers, clients, partners, and employees faster. Who Uses TaskRay: ✔ Project Managers: Standardize processes, assign tasks internally, manage external resourcing, and collaborate with Customers. ✔ Leadership Teams: Reduce operating expenses, increase revenue collection, and drive greater profitability on every project. ✔ Administrators: Consolidate project management processes and workflows into Salesforce. See TaskRay for yourself: https://taskray.com/book-a-demo/

Top keywords

project8×5.26%
taskray7×4.61%
management5×3.29%
project management3×1.97%
projects3×1.97%
teams3×1.97%
assign2×1.32%
customers2×1.32%
faster2×1.32%
onboarding2×1.32%
platform2×1.32%
processes2×1.32%

Servicevideo - Salesforce-Native Field Service Video and Audio Solution

🔶Vinton for Service Cloud turns service & support conversations and adds them into Salesforce cases and accounts 🔶Field Agent creates or updates records automatically after every conversation; uses full record data & history to contextualise the updates 🔶Automates data capture, allowing agents/technicians to stay focused on resolving issues, enhancing customer satisfaction 🔶AI-powered notetaker helps service & support teams capture, organize & analyze critical meeting insights 🔶Captures meeting recording and transcript. AI generates summary, meeting minutes, next steps, follow-up email, key topics, suggests areas for improvement, indicates the overall sentiment of the meeting, plus insights like time spent speaking, longest monologue 🔶Meeting insights bring coaching opportunities & continuous learning to service teams 🔶"Ask Vinton" ChatGPT-like experience, ask questions about cases and the Agent will find the answers 🔶Use Vinton Mobile App for voice notes, in-person meetings or offline recordings to sync later. Great for on-site service visits 🔶Hypercustomisable. Bring your own Enterprise AI!

Top keywords

meeting5×3.38%
service5×3.38%
insights3×2.03%
vinton3×2.03%
agent2×1.35%
ai2×1.35%
ask2×1.35%
bring2×1.35%

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce vs Servicevideo - Salesforce-Native Field Service Video and Audio Solution

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

1. Listing metadata

Servicevideo - Salesforce-Native Field Service Video and Audio Solution

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce · 8 changes

Servicevideo - Salesforce-Native Field Service Video and Audio Solution · 0 changes

7. App details

Frequently asked

Is TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or Servicevideo - Salesforce-Native Field Service Video and Audio Solution cheaper?

Which has better reviews, TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or Servicevideo - Salesforce-Native Field Service Video and Audio Solution?

Should I choose TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or Servicevideo - Salesforce-Native Field Service Video and Audio Solution?

Which is faster to set up, TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or Servicevideo - Salesforce-Native Field Service Video and Audio Solution?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce and Servicevideo - Salesforce-Native Field Service Video and Audio Solution?