Which has better reviews, TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce (5.0★, 330 reviews) and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> (4.9★, 325 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?

Both apps are one-click installs from the Salesforce AppExchange. TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce has the deeper published review base (330 vs 325), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce typically suits early-stage and growth-mode teams based on its published review base (330 reviews). GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> typically suits early-stage and growth-mode teams based on its published review base (325 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?

Migration support varies by app and category. TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

TaskRay Customer vs GetFeedback: Surveys — Salesforce

GetFeedback vs TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

Side-by-side comparison · 24 data points

GetFeedback

4.9·325reviews

SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more

salesforcepaid

Change

1. Listing metadata

Field-level data

	TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce	GetFeedback
Tagline	“TaskRay is the go to Agentic Project Management Solution built natively on Salesforce, combining project management, MCP connectivity, AI Agents, and expert services in one system of record for customer onboarding, implementation, and delivery.”244 chars	“SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more ”255 chars
Description	1190 / 2000 chars60% used	1123 / 2000 chars56% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	TaskRay	SurveyMonkey

At a glance

9 metrics · auto-computed

Feature comparison between TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>
Metric	TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce	GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>
Rating	★ 5.0 ★	4.9 ★
Total reviews	★ 330	325
Free plan	—	—
Pricing	paid	paid
Pricing tiers	3 tiers	—
Listed features	★ 9	3
Review velocity (30d)	—	0 new
Languages	1 supported	16 supported
Listed since	Aug 2012	Feb 2014

Listed	August 9, 2012	February 5, 2014

Last updated	—	—

3. Features

As listed by each developer

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

✔ Transform the Way Your Teams Manage Projects The faster your team can deliver a successful project, the more profitable the outcome. Faster projects result in less operating costs, faster cash collection, and increased people productivity.
✔ Project Management, Built for Salesforce TaskRay is designed to help project managers complete work 2.5x faster. Leverage Agentforce AI Actions to improve project outcomes and delight customers with seamless onboarding experiences.
✔ Native Salesforce Technology TaskRay is built natively in Salesforce. No complicated integrations or systems maintenance required. Don't settle for task management in spreadsheets or outdated PM tools. Keep your data safe and secure in Salesforce.
✔ Task Management with AI Actions Manage projects your way. Automate manual tasks, assign work to AI Agents, speed up handoffs, and increase project capacity by 25%. TaskRay templates improve productivity and create repeatability for complex processes.
✔ Resource Management Bring customers, contractors and partners into your projects easily with TaskRay. Allocate resources quickly and easily for projects to reduce costs by over 21%. Assign work based on skills, capabilities, and resource capacity.
✔ Enhance Project Collaboration Manage resourcing based on capacity and specialized knowledge. Extend visibility and drive accountability with every internal and external stakeholder involved in your project.
✔ Improve Customer Experience More efficient projects lead to higher profits and happier customers. TaskRay customers report seeing 15%+ increase in CSAT and NPS scores. Create lifetime loyalty by speeding up time to value for your customers.
✔ Consolidate Technology Spend Stop piecing together disparate tools for multiple teams and create exactly what you need inside Salesforce. TaskRay is a one-stop shop for project management, customer onboarding, resource management, and collaboration.
✔ Deliver a Complete Customer 360 Vision TaskRay works natively with all major Salesforce Clouds - Sales, Service, Field Service, Revenue and more - to complete the onboarding gap left in the full customer life cycle management process.

GetFeedback

✔ Easy-to-use surveys built for speed and flexibility ✔ Pre-built templates, including: Customer Satisfaction Score (CSAT) Net Promoter Score (NPS) Customer Effort Score (CES)
✔ Multichannel survey distribution: Web Link / Website Embed / Email / QR Code / Kiosk ✔ Collect feedback about your website and app
✔ Sync real-time response data into Salesforce ✔ Flexible Salesforce data mapping ✔ Robust analytics ✔ Brought to you by the team at SurveyMonkey

Keyword	TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce	GetFeedback
customer	#6	#12
survey app	#84	#11
chatbot	#109	#119

7. Quality signals

Reviews · velocity · latest sentiment

Signal	TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce	GetFeedback
Average rating	5.0 ★ (330)	4.9 ★ (325)
Reviews · last 7 days	—	+0
Reviews · last 30 days	—	+0
Reviews · last 90 days	—	+0

8. App details

Long-form description · keyword frequency

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

What is TaskRay? TaskRay is the #1 rated project management application on the AppExchange, now powered by MCP and Agents. Enterprises use TaskRay to manage projects faster, creating repeatable and scalable workflows that outperform conventional tools like spreadsheets or off platform solutions. Ideal for teams seeking to manage onboarding projects natively in their Salesforce platform. TaskRay Use Cases: ✔ Project Management: Take control of your projects and manage delivery your way. ✔ Task Management: Accelerate project cycles times and automating mundane tasks for teams. ✔ Resource Management: Easily assign project work based on skills, capabilities and project requirements. ✔ Onboarding: Onboard customers, clients, partners, and employees faster. Who Uses TaskRay: ✔ Project Managers: Standardize processes, assign tasks internally, manage external resourcing, and collaborate with Customers. ✔ Leadership Teams: Reduce operating expenses, increase revenue collection, and drive greater profitability on every project. ✔ Administrators: Consolidate project management processes and workflows into Salesforce. See TaskRay for yourself: https://taskray.com/book-a-demo/

Top keywords

project8×5.26%
taskray7×4.61%
management5×3.29%
project management3×1.97%
projects3×1.97%
teams3×1.97%
assign2×1.32%
customers2×1.32%
faster2×1.32%
onboarding2×1.32%
platform2×1.32%
processes2×1.32%

GetFeedback

ASK: Start collecting insights in days, not months using our library of hundreds of expert-written questions, as well as advanced surveying capabilities like 25+ question types, logic and branching, and multilingual support. Get started with 250+ templates, including Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). LISTEN: Increase response rates by surveying your customers at the right time and place across channels. Streamline your feedback program with flows that automate survey distribution and assign follow-up tasks. Embed survey questions and Salesforce data in “one-click emails” to increase response rates. Use Advanced Logic and Piping to customize your survey with Salesforce data. ACT: Quickly spot customer insights by seamlessly connecting your survey data with Salesforce data. Analyze feedback in Salesforce reports and dashboards, map survey responses to any standard or custom object, and identify keywords and sentiment with open-text analysis features. Close the loop on critical feedback by creating automated tasks based on predefined attributes.

Top keywords

survey5×3.14%
data4×2.52%
salesforce4×2.52%
customer3×1.89%
feedback3×1.89%
salesforce data3×1.89%
score3×1.89%
advanced2×1.26%
insights

GetFeedback vs TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

GetFeedback

1. Listing metadata

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce · 7 changes

GetFeedback · 0 changes

7. Quality signals

8. App details

Frequently asked

Is TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> cheaper?

Which has better reviews, TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?

Should I choose TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?

Which is faster to set up, TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce or GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between TaskRay Customer Onboarding and Post-Sale Work Management For Salesforce and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?