Which works better for small vs large Salesforce AppExchange stores?

Project Management App for Customer Onboarding typically suits early-stage and growth-mode stores based on its review-base composition (330 reviews). Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile aligns more with early-stage and growth-mode stores (123 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

Project Management vs Fastcall CTI: Phone & — Salesforce

Project Management App for Customer Onboarding vs Fastcall CTI

Side-by-side comparison · 24 data points

Project Management App for Customer Onboarding

5.0·330reviews

TaskRay is the top project management app built for Salesforce. It helps teams work better together by bridging Sales and Service Cloud, so new customers get onboarded faster. Accelerate time to value with more predictability and fewer surprises.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Project Management App for Customer Onboarding	Fastcall CTI
Tagline	“TaskRay is the top project management app built for Salesforce. It helps teams work better together by bridging Sales and Service Cloud, so new customers get onboarded faster. Accelerate time to value with more predictability and fewer surprises.”246 chars	“Run your phone from Salesforce, even on the go. Fastcall is a native CTI for phone and SMS that brings calling and messaging into Salesforce desktop and mobile—no separate app required. ”186 chars
Description	1186 / 2000 chars59% used	1198 / 2000 chars60% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	TaskRay	Fastcall
Listed	August 9, 2012	October 3, 2013

At a glance

9 metrics · auto-computed

Feature comparison between Project Management App for Customer Onboarding and Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile
Metric	Project Management App for Customer Onboarding	Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile
Rating	★ 5.0 ★	4.9 ★
Total reviews	★ 330	123
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	★ 3 tiers	2 tiers
Listed features	9	9
Languages	1 supported	1 supported
Listed since	Aug 2012	Oct 2013

Last updated	—	—

3. Features

As listed by each developer

Project Management App for Customer Onboarding

✔ Transform the Way Your Teams Manage Projects The faster your team can deliver a successful project, the more profitable the outcome. Faster projects result in less operating costs, faster cash collection, and increased people productivity.
✔ Project Management, Built for Salesforce TaskRay is designed to help project managers complete work 2.5x faster. Leverage Agentforce AI Actions to improve project outcomes and delight customers with seamless onboarding experiences.
✔ Native Salesforce Technology TaskRay is built natively in Salesforce. No complicated integrations or systems maintenance required. Don't settle for task management in spreadsheets or outdated PM tools. Keep your data safe and secure in Salesforce.
✔ Task Management with AI Actions Manage projects your way. Automate manual tasks, assign work to AI Agents, speed up handoffs, and increase project capacity by 25%. TaskRay templates improve productivity and create repeatability for complex processes.
✔ Resource Management Bring customers, contractors and partners into your projects easily with TaskRay. Allocate resources quickly and easily for projects to reduce costs by over 21%. Assign work based on skills, capabilities, and resource capacity.
✔ Enhance Project Collaboration Manage resourcing based on capacity and specialized knowledge. Extend visibility and drive accountability with every internal and external stakeholder involved in your project.
✔ Improve Customer Experience More efficient projects lead to higher profits and happier customers. TaskRay customers report seeing 15%+ increase in CSAT and NPS scores. Create lifetime loyalty by speeding up time to value for your customers.
✔ Consolidate Technology Spend Stop piecing together disparate tools for multiple teams and create exactly what you need inside Salesforce. TaskRay is a one-stop shop for project management, customer onboarding, resource management, and collaboration.
✔ Deliver a Complete Customer 360 Vision TaskRay works natively with all major Salesforce Clouds - Sales, Service, Field Service, Revenue and more - to complete the onboarding gap left in the full customer life cycle management process.

Fastcall CTI

Native CTI for phone and SMS that runs inside Salesforce on both desktop and Salesforce Mobile. Fastcall quick actions in Salesforce Mobile to place outbound calls and SMS from any record, logging every interaction automatically.
Users’ mobile phones are devices for outbound, inbound, and simulring, while keeping all activity recorded in Salesforce. Powerful SMS capabilities including 1:1 SMS, SMS-by-list, threaded conversations tied to records, and SMS automation via Flow or API.
Automatic call and SMS logging, ensuring complete and accurate reporting. Click-to-dial, dial-by-list, IVR, queues, call recording, and configurable routing powered by Salesforce data.
Salesforce-native reports and dashboards for real-time and historical call and SMS analytics across desktop and mobile usage. Enterprise-scale reliability leveraging Heroku and Twilio, while keeping all user interaction inside Salesforce.
Fastcall saves hours of lost productivity by automatically logging every mobile and desktop call with complete, accurate data. Call duration, outcomes, notes, and more are captured in Salesforce without extra clicks, so your team can focus on selling.

Keyword	Project Management App for Customer Onboarding	Fastcall CTI
signature app	#80	#70
chatbot	#81	#70
sign app	#85	#75
survey app	#88	#79

9. App details

Long-form description · keyword frequency

Project Management App for Customer Onboarding

What is TaskRay? TaskRay is the #1 rated project management application on the AppExchange, now powered by Agentforce. Enterprises use TaskRay to manage projects faster, creating repeatable and scalable workflows that outperform conventional tools like spreadsheets or off platform solutions. Ideal for teams seeking to manage onboarding projects natively in their Salesforce platform. TaskRay Use Cases: ✔ Project Management: Take control of your projects and manage delivery your way. ✔ Task Management: Accelerate project cycles times and automating mundane tasks for teams. ✔ Resource Management: Easily assign project work based on skills, capabilities and project requirements. ✔ Onboarding: Onboard customers, clients, partners, and employees faster. Who Uses TaskRay: ✔ Project Managers: Standardize processes, assign tasks internally, manage external resourcing, and collaborate with Customers. ✔ Leadership Teams: Reduce operating expenses, increase revenue collection, and drive greater profitability on every project. ✔ Administrators: Consolidate project management processes and workflows into Salesforce. See TaskRay for yourself: https://taskray.com/book-a-demo/

Top keywords

project8×5.33%
taskray7×4.67%
management5×3.33%
project management3×2.00%
projects3×2.00%
teams3×2.00%
assign2×1.33%
customers2×1.33%
faster2×1.33%
onboarding2×1.33%
platform2×1.33%
processes2×1.33%

Fastcall CTI

Fastcall is a Salesforce‑native CTI that brings your phone and SMS fully into Salesforce on both desktop and mobile, so reps never need a separate telephony app. Your team makes and receives calls, sends texts, and logs every interaction directly from Salesforce and Salesforce Mobile, using the interface they already know instead of juggling multiple tools. With Fastcall, a user’s mobile phone becomes a first‑class Salesforce device. Inbound and outbound calls to mobile can be routed, recorded, and reported on just like desk calls, keeping every conversation captured as clean, reliable Salesforce data. Fastcall also delivers powerful SMS directly in Salesforce. Every message is logged as Salesforce activity, so leaders get complete visibility into outreach, responses, and outcomes without manual data entry. Because Fastcall is built 100% inside Salesforce, your communication data stays centralized, secure, and available for reports and dashboards. Fastcall looks and feels like Salesforce, which improves adoption and reduces training time. The result is a Salesforce‑first phone and SMS solution that finally aligns your communications stack with the way your users already work.

Top keywords

salesforce11×6.11%
fastcall5×2.78%
mobile4×2.22%
calls3×1.67%
data3×1.67%
phone3×1.67%
sms3×1.67%
already2×1.11%
directly

Frequently asked

Common questions about this comparison

Is Project Management App for Customer Onboarding or Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile cheaper?

Both Project Management App for Customer Onboarding and Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile offer paid plans only. Project Management App for Customer Onboarding starts at paid; Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Project Management App for Customer Onboarding or Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile?

Project Management App for Customer Onboarding (5.0★, 330 reviews) and Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile (4.9★, 123 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Project Management App for Customer Onboarding or Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile?

It depends on what you're optimizing for. Project Management App for Customer Onboarding fits better if you prioritize rating consistency; Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Project Management App for Customer Onboarding or Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Project Management App for Customer Onboarding has more onboarding documentation maturity (330 reviews vs 123), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Project Management App for Customer Onboarding vs Fastcall CTI

Project Management App for Customer Onboarding

1. Listing metadata

Fastcall CTI

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Project Management App for Customer Onboarding · 3 changes

Fastcall CTI · 4 changes

9. App details

Frequently asked

Is Project Management App for Customer Onboarding or Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile cheaper?

Which has better reviews, Project Management App for Customer Onboarding or Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile?

Should I choose Project Management App for Customer Onboarding or Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile?

Which is faster to set up, Project Management App for Customer Onboarding or Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Project Management App for Customer Onboarding and Fastcall CTI: Phone & SMS – 100% in Salesforce Desktop & Mobile?