Which works better for small vs large Salesforce AppExchange stores?

Project Management App for Customer Onboarding typically suits early-stage and growth-mode stores based on its review-base composition (330 reviews). SMS for Salesforce by Sinch Engage — SMS, MMS, WhatsApp & RCS aligns more with early-stage and growth-mode stores (40 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

Project Management vs SMS for Salesforce by — Salesforce

Project Management App for Customer Onboarding vs SMS for Salesforce by Sinch Engage

Side-by-side comparison · 24 data points

Project Management App for Customer Onboarding

5.0·330reviews

TaskRay is the top project management app built for Salesforce. It helps teams work better together by bridging Sales and Service Cloud, so new customers get onboarded faster. Accelerate time to value with more predictability and fewer surprises.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Project Management App for Customer Onboarding	SMS for Salesforce by Sinch Engage
Tagline	“TaskRay is the top project management app built for Salesforce. It helps teams work better together by bridging Sales and Service Cloud, so new customers get onboarded faster. Accelerate time to value with more predictability and fewer surprises.”246 chars	“Salesforce text messaging made simple. Send and automate SMS, MMS, WhatsApp, and RCS directly inside Salesforce. Improve response times, personalize communication, and keep every message on record. Fast setup, built-in compliance, and 24/7 support.”248 chars
Description	1186 / 2000 chars59% used	1195 / 2000 chars60% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	TaskRay	Sinch
Listed	August 9, 2012

At a glance

9 metrics · auto-computed

Feature comparison between Project Management App for Customer Onboarding and SMS for Salesforce by Sinch Engage — SMS, MMS, WhatsApp & RCS
Metric	Project Management App for Customer Onboarding	SMS for Salesforce by Sinch Engage — SMS, MMS, WhatsApp & RCS
Rating	★ 5.0 ★	4.9 ★
Total reviews	★ 330	40
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	★ 3 tiers	1 tier
Listed features	9	9
Languages	1 supported	1 supported
Listed since	Aug 2012	Feb 2014

Last updated	—	—

3. Features

As listed by each developer

Project Management App for Customer Onboarding

✔ Transform the Way Your Teams Manage Projects The faster your team can deliver a successful project, the more profitable the outcome. Faster projects result in less operating costs, faster cash collection, and increased people productivity.
✔ Project Management, Built for Salesforce TaskRay is designed to help project managers complete work 2.5x faster. Leverage Agentforce AI Actions to improve project outcomes and delight customers with seamless onboarding experiences.
✔ Native Salesforce Technology TaskRay is built natively in Salesforce. No complicated integrations or systems maintenance required. Don't settle for task management in spreadsheets or outdated PM tools. Keep your data safe and secure in Salesforce.
✔ Task Management with AI Actions Manage projects your way. Automate manual tasks, assign work to AI Agents, speed up handoffs, and increase project capacity by 25%. TaskRay templates improve productivity and create repeatability for complex processes.
✔ Resource Management Bring customers, contractors and partners into your projects easily with TaskRay. Allocate resources quickly and easily for projects to reduce costs by over 21%. Assign work based on skills, capabilities, and resource capacity.
✔ Enhance Project Collaboration Manage resourcing based on capacity and specialized knowledge. Extend visibility and drive accountability with every internal and external stakeholder involved in your project.
✔ Improve Customer Experience More efficient projects lead to higher profits and happier customers. TaskRay customers report seeing 15%+ increase in CSAT and NPS scores. Create lifetime loyalty by speeding up time to value for your customers.
✔ Consolidate Technology Spend Stop piecing together disparate tools for multiple teams and create exactly what you need inside Salesforce. TaskRay is a one-stop shop for project management, customer onboarding, resource management, and collaboration.
✔ Deliver a Complete Customer 360 Vision TaskRay works natively with all major Salesforce Clouds - Sales, Service, Field Service, Revenue and more - to complete the onboarding gap left in the full customer life cycle management process.

SMS for Salesforce by Sinch Engage

Two-Way Messaging Inside Salesforce Send and receive SMS, MMS, WhatsApp, and RCS directly on Salesforce records. Manage conversations in real time and keep every message logged in one place.
Reach More Customers at Once Send personalized bulk messages from Salesforce lists, reports, or campaigns. Reach the right people fast with targeted, scalable outreach in just a few clicks.
Automate Follow-Ups and Reminders Use Salesforce Flows or Agentforce to send automated SMS, MMS, WhatsApp, and RCS reminders, alerts, and follow-ups—so no customer task slips through the cracks.
Update Records Automatically with Keywords Use SMS keywords to update Salesforce records, route messages, and trigger workflows – no manual data entry required. Let customers initiate actions and keep your Salesforce records clean and up to date.
Message Templates That Save You Time Create SMS, MMS, WhatsApp, and RCS templates with merge fields to personalize messages automatically. Keep your outreach consistent, scalable, and fast across Salesforce.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Project Management App for Customer Onboarding	SMS for Salesforce by Sinch Engage
project	#1	Not ranked
projects	#1	Not ranked
management and	#1	Not ranked
sms mms	Not ranked	#2
engage	Not ranked	#3

9. App details

Long-form description · keyword frequency

Project Management App for Customer Onboarding

What is TaskRay? TaskRay is the #1 rated project management application on the AppExchange, now powered by Agentforce. Enterprises use TaskRay to manage projects faster, creating repeatable and scalable workflows that outperform conventional tools like spreadsheets or off platform solutions. Ideal for teams seeking to manage onboarding projects natively in their Salesforce platform. TaskRay Use Cases: ✔ Project Management: Take control of your projects and manage delivery your way. ✔ Task Management: Accelerate project cycles times and automating mundane tasks for teams. ✔ Resource Management: Easily assign project work based on skills, capabilities and project requirements. ✔ Onboarding: Onboard customers, clients, partners, and employees faster. Who Uses TaskRay: ✔ Project Managers: Standardize processes, assign tasks internally, manage external resourcing, and collaborate with Customers. ✔ Leadership Teams: Reduce operating expenses, increase revenue collection, and drive greater profitability on every project. ✔ Administrators: Consolidate project management processes and workflows into Salesforce. See TaskRay for yourself: https://taskray.com/book-a-demo/

Top keywords

project8×5.33%
taskray7×4.67%
management5×3.33%
project management3×2.00%
projects3×2.00%
teams3×2.00%
assign2×1.33%
customers2×1.33%
faster2×1.33%
onboarding2×1.33%
platform2×1.33%
processes2×1.33%

SMS for Salesforce by Sinch Engage

Sinch Engage brings SMS, MMS, WhatsApp, and RCS directly into Salesforce, making it easier to reach customers, follow up fast, and keep conversations organized. Automate reminders and workflows with Agentforce, reduce no-shows, and log every message—without switching tools. Key Benefits - Send and receive two-way SMS, MMS, RCS, and WhatsApp messages in Salesforce. - Launch bulk messages from lists, reports, and campaigns. - Automate reminders, follow-ups, and alerts with Flows or Agentforce. - Use SMS keywords to update records and cut manual data entry. - Personalize messages with merge fields and templates. - View a full message history on contact and lead records. - Track delivery, replies, and engagement with built-in analytics. - Stay compliant with TCPA, GDPR, and 10DLC. How to Set Up 1. Install Sinch Engage from the Salesforce AppExchange. 2. Connect your account and provision a local, toll-free, or short code number. 3. Build automated workflows using Salesforce Flows or Agentforce. 4. Start sending messages and managing two-way conversations in Salesforce. Trusted by 65,000+ businesses worldwide, Sinch Engage offers 600+ direct carrier connections and 24/7 support.

Top keywords

salesforce5×2.75%
messages4×2.20%
agentforce3×1.65%
engage3×1.65%
sinch3×1.65%
sinch engage3×1.65%
sms3×1.65%
automate2×1.10%

Frequently asked

Common questions about this comparison

Is Project Management App for Customer Onboarding or SMS for Salesforce by Sinch Engage — SMS, MMS, WhatsApp & RCS cheaper?

Both Project Management App for Customer Onboarding and SMS for Salesforce by Sinch Engage — SMS, MMS, WhatsApp & RCS offer paid plans only. Project Management App for Customer Onboarding starts at paid; SMS for Salesforce by Sinch Engage — SMS, MMS, WhatsApp & RCS starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Project Management App for Customer Onboarding or SMS for Salesforce by Sinch Engage — SMS, MMS, WhatsApp & RCS?

Project Management App for Customer Onboarding (5.0★, 330 reviews) and SMS for Salesforce by Sinch Engage — SMS, MMS, WhatsApp & RCS (4.9★, 40 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Project Management App for Customer Onboarding or SMS for Salesforce by Sinch Engage — SMS, MMS, WhatsApp & RCS?

It depends on what you're optimizing for. Project Management App for Customer Onboarding fits better if you prioritize rating consistency; SMS for Salesforce by Sinch Engage — SMS, MMS, WhatsApp & RCS is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Project Management App for Customer Onboarding or SMS for Salesforce by Sinch Engage — SMS, MMS, WhatsApp & RCS?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Project Management App for Customer Onboarding has more onboarding documentation maturity (330 reviews vs 40), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Project Management App for Customer Onboarding vs SMS for Salesforce by Sinch Engage

Project Management App for Customer Onboarding

1. Listing metadata

SMS for Salesforce by Sinch Engage

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Project Management App for Customer Onboarding · 3 changes

SMS for Salesforce by Sinch Engage · 0 changes

9. App details

Frequently asked

Is Project Management App for Customer Onboarding or SMS for Salesforce by Sinch Engage — SMS, MMS, WhatsApp & RCS cheaper?

Which has better reviews, Project Management App for Customer Onboarding or SMS for Salesforce by Sinch Engage — SMS, MMS, WhatsApp & RCS?

Should I choose Project Management App for Customer Onboarding or SMS for Salesforce by Sinch Engage — SMS, MMS, WhatsApp & RCS?

Which is faster to set up, Project Management App for Customer Onboarding or SMS for Salesforce by Sinch Engage — SMS, MMS, WhatsApp & RCS?

See full keyword rankings, install trends, and weekly alerts

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