Salesforce Adoption vs Skillsoft CAISY™ for — Salesforce

Skillsoft CAISY™ for Agentforce vs Salesforce Adoption Dashboards

Side-by-side comparison · 24 data points

Skillsoft CAISY™ for Agentforce

0.0·0reviews

This agent action enables organizations to assess real customer interactions using Skillsoft’s custom conversation rubrics. Customer Support teams receive actionable performance scores and real-time AI coaching recommendations.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Salesforce Adoption Dashboards	Skillsoft CAISY™ for Agentforce
Tagline	“Great user adoption doesn’t just happen! The Salesforce Adoption Dashboards provide visibility to relevant user login history & trending, adoption of key features such as accounts & opportunities, and critical sales and marketing productivity enhancers.”255 chars	“This agent action enables organizations to assess real customer interactions using Skillsoft’s custom conversation rubrics. Customer Support teams receive actionable performance scores and real-time AI coaching recommendations.”227 chars
Description	912 / 2000 chars46% used	1198 / 2000 chars60% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Salesforce Labs	Skillsoft
Listed	October 26, 2011

At a glance

9 metrics · auto-computed

Feature comparison between Salesforce Adoption Dashboards and Skillsoft CAISY™ for Agentforce
Metric	Salesforce Adoption Dashboards	Skillsoft CAISY™ for Agentforce
Rating	4.6 ★	—
Total reviews	841	0
Free plan	★ Yes	—
Pricing	free	paid
Built for Shopify	—	—
Pricing tiers	—	1 tier
Listed features	3	★ 4
Languages	1 supported	1 supported
Listed since	Oct 2011	Nov 2025

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Salesforce Adoption Dashboards	Skillsoft CAISY™ for Agentforce
survey	#55	Not ranked
signature app	#61	Not ranked
appointment	#61	Not ranked
feedback	Not ranked	#96

9. App details

Long-form description · keyword frequency

Salesforce Adoption Dashboards

This Package includes 42 reports, 6 custom fields, 3 Dashboards, 1 Dashboard Folder and 1 Report Folder that focus on identifying whether users are regularly logging in and using key features in Salesforce. Downloading this app creates a "Salesforce Adoption Dashboards” Dashboard folder and a “DB – Adoption” Report folder with their associated reports and dashboards. This package can be leveraged with other AppExchange Adoption Dashboard packages and can also be customized to track the specific metrics that are important to your organization. Either way, it’s a great starting point for kicking your companies’ adoption into high gear. June 2024 update: due to moving away from profiles, this package now contains a custom permission set called Salesforce Adoption Dashboard Admin that you can assign to users. This app is part of the Force™ Collection. You can see it here: https://sforce.co/33fkLT7

Top keywords

adoption5×3.50%
dashboard4×2.80%
folder4×2.80%
dashboards3×2.10%
package3×2.10%
salesforce3×2.10%
adoption dashboard2×1.40%
custom2×1.40%
dashboard folder2×1.40%
report2×1.40%
report folder2×1.40%
reports2×1.40%

Skillsoft CAISY™ for Agentforce

Ever wish your support teams could practice tough work conversations without the pressure of getting it wrong? Meet Skillsoft CAISY™ (pronounced "K-see"), your AI-powered coaching partner for real-life learning in the flow of work. The CAISY conversational training experience creates a safe, interactive space where employees can experiment, learn, and refine their communication skills. The best part? No judgment, no risk. Every response your learners make is met with real-time, adaptive feedback — not just highlighting what they nailed but pinpointing the spots where they can grow. Here’s where Skillsoft CAISY™ for Agentforce changes the game for customer support training. Forget about asking your people to wait for days for feedback after a tricky call. CAISY steps in immediately, evaluating real customer interactions using its conversation rubric to provide a criteria rating and instructive feedback. The magic happens when CAISY dynamically creates custom learning scenarios based on your team's actual cases, letting users practice for the situations that matter most. The result? Faster feedback loops. Smarter team development. Real improvements you’ll notice in every call.

Top keywords

caisy5×2.84%
feedback4×2.27%
call2×1.14%
creates2×1.14%
customer2×1.14%
learning2×1.14%
practice2×1.14%
real2×1.14%
skillsoft

Frequently asked

Common questions about this comparison

Is Salesforce Adoption Dashboards or Skillsoft CAISY™ for Agentforce cheaper?

Salesforce Adoption Dashboards is the cheaper option — it offers a free plan (free). Skillsoft CAISY™ for Agentforce starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.

Should I choose Salesforce Adoption Dashboards or Skillsoft CAISY™ for Agentforce?

It depends on what you're optimizing for. Salesforce Adoption Dashboards fits better if you prioritize rating consistency; Skillsoft CAISY™ for Agentforce is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Salesforce Adoption Dashboards or Skillsoft CAISY™ for Agentforce?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Salesforce Adoption Dashboards has more onboarding documentation maturity (841 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Salesforce Adoption Dashboards typically suits early-stage and growth-mode stores based on its review-base composition (841 reviews). Skillsoft CAISY™ for Agentforce aligns more with early-stage and growth-mode stores (0 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Salesforce Adoption Dashboards and Skillsoft CAISY™ for Agentforce?

Migration support varies by app and category. Salesforce Adoption Dashboards and Skillsoft CAISY™ for Agentforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Skillsoft CAISY™ for Agentforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Skillsoft CAISY™ for Agentforce vs Salesforce Adoption Dashboards

Skillsoft CAISY™ for Agentforce

1. Listing metadata

Salesforce Adoption Dashboards

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Salesforce Adoption Dashboards · 1 changes

Skillsoft CAISY™ for Agentforce · 1 changes

9. App details

Frequently asked

Is Salesforce Adoption Dashboards or Skillsoft CAISY™ for Agentforce cheaper?

Should I choose Salesforce Adoption Dashboards or Skillsoft CAISY™ for Agentforce?

Which is faster to set up, Salesforce Adoption Dashboards or Skillsoft CAISY™ for Agentforce?

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Salesforce Adoption Dashboards and Skillsoft CAISY™ for Agentforce?

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