CTI Data Connector vs Searchable — Salesforce

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT vs Searchable

Side-by-side comparison · 24 data points

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT

5.0·156reviews

Unaric Voice lets you handle Microsoft Teams Phone calls directly in Salesforce without a third-party telephony platform. Calling stays governed in Microsoft Teams and is logged to Salesforce wherever reps answer. Works with Service Cloud Voice (SCV).

salesforcepaid

Change

1. Listing metadata

Field-level data

	CTI Data Connector for Salesforce - any PBX \| MS-Teams \| HVS \| BYOT	Searchable
Tagline	“Unaric Voice lets you handle Microsoft Teams Phone calls directly in Salesforce without a third-party telephony platform. Calling stays governed in Microsoft Teams and is logged to Salesforce wherever reps answer. Works with Service Cloud Voice (SCV). ”252 chars	“Configurable advanced search designed for teams. Standardize how users find data with admin-defined guardrails, flexible configurations, and no-code search experiences that scale across your org.”196 chars
Description	1192 / 2000 chars60% used	1099 / 2000 chars55% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	Unaric	Appable CRM, LLC

At a glance

8 metrics · auto-computed

Feature comparison between CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT and Searchable
Metric	CTI Data Connector for Salesforce - any PBX \| MS-Teams \| HVS \| BYOT	Searchable
Rating	5.0 ★	—
Total reviews	156	0
Free plan	—	—
Pricing	paid	paid
Pricing tiers	★ 2 tiers	1 tier
Listed features	★ 7	5
Languages	16 supported	1 supported
Listed since	Aug 2011	Jun 2026

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Searchable's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT at paid, Searchable at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT has the larger user base (156 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Searchable's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT; mid-market and enterprise admins with specific feature requirements should evaluate both — Searchable's 0-review base may include the workflow context that matches your specific use case better than CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT audit • Searchable audit

Listed	August 11, 2011	June 23, 2026

Last updated	—	—

3. Features

As listed by each developer

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT

✔ NO THIRD-PARTY TELEPHONY PLATFORM Teams stays the phone system. No third-party telephony platform in the middle.
✔ GOVERNED IN TEAMS ADMIN CENTER Numbers, queues, routing, dial plans, caller ID, and calling policies stay managed in Teams. No duplicate setup and no separate telephony platform to maintain.
✔ QUEUE NAME AND CALLER ID AT RING TIME See the Teams queue name and caller identity as the call rings in Salesforce, using your existing Teams call queues and routing behavior.
✔ TRUE MOBILITY ACROSS DEVICES Calls log to the Salesforce record whether reps answer in Salesforce or in the Teams app (desktop or mobile)
✔ FAST PATH TO FIRST CALL, NO TELEPHONY REBUILD Approve two Microsoft apps, install the Salesforce managed package, assign users, and you’re live. Keep your Teams numbers and call queues as-is.
✔ LEADERSHIP VISIBILITY IN SALESFORCE Turn Teams calling into measurable Salesforce reporting: queue-level performance, agent call volume, answered vs missed, and out-of-hours visibility for staffing decisions
✔ SERVICE CLOUD VOICE WORKSPACE OPTION Support Salesforce Voice / Service Cloud Voice (SCV) as the agent workspace while Teams Phone stays governed in Teams Admin Center. Unaric connects the two without adding a third-party telephony platform.

Searchable

Build-your-own search tool ✔ 100% Salesforce native ✔ Quickly build and share reusable searches controlling objects, fields, and filters ✔ Packed with flexible settings to support diverse use cases
Flexible search modes for every use case 1. Quick Search 2. Focused Search 3. Search Console
Works great all over your Org ✔ Utility Bar ✔ Home Pages ✔ App Pages ✔ Record Pages ✔ Tabs (Works for mobile too) ✔ Screen Flows
Packed with easy-to-configure settings ✔ Administrators stay in control by defining defaults and guardrails
Flow Toolkit ✔ Extend Screen Flow functionality with configurable searches and guided lookups ✔ Automatically search by caller ID in CTI-integrated screen flows ✔ Launch auto-launched flows in the background when a record is selected

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	CTI Data Connector for Salesforce - any PBX \| MS-Teams \| HVS \| BYOT	Searchable
sales teams	#1	Not ranked
call	#1	Not ranked
telephony	#2	Not ranked
works with	Not ranked	#8

7. App details

Long-form description · keyword frequency

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT

NATIVE MICROSOFT TEAMS PHONE IN SALESFORCE Unaric Voice lets reps handle Teams Phone calls in Salesforce without a third-party telephony platform. Teams stays the phone system; Salesforce is where reps work. GOVERNED IN TEAMS Numbers, queues, and policies stay managed in Teams Admin Center. Caller ID, dial plans, and routing follow Teams settings, with no duplicate setup and no separate telephony platform to maintain. RING-TIME CONTEXT FROM TEAMS QUEUES See the Teams queue name and caller ID as the phone rings in Salesforce, using your existing Teams call queues and routing. When a match exists, Salesforce can open the right record before you answer. TRUE MOBILITY Calls ring in Teams and Salesforce. Answer in Salesforce even if Teams isn’t open, or pick up in Teams (mobile, desktop, or desk phone) and capture the voice activity on the Salesforce. SERVICE CLOUD VOICE (SCV) OPTION Support Salesforce Voice / Service Cloud Voice for service teams while keeping Teams Phone governed in Teams. SECURITY BOUNDARY Call media stays in Teams. No Unaric call-data database and no call audio stored. Call activity is logged to Salesforce from your Microsoft tenant via Microsoft Graph

Top keywords

teams16×8.47%
salesforce10×5.29%
phone6×3.17%
voice5×2.65%
call4×2.12%
microsoft3×1.59%
queues3×1.59%
service3×1.59%
teams phone3×1.59%
activity2×1.06%
answer2×1.06%
caller2×1.06%

Searchable

Searchable by Appable CRM gives teams a smarter, more consistent way to find data. Users can build and share powerful searches across multiple objects without writing code, turning one-off queries into reusable tools that everyone can rely on. Designed to adapt to different data models and industries, Searchable works naturally with standard clouds like Sales and Service, as well as industry-specific implementations including Financial Services, person-based records, healthcare environments, and custom objects. As your org evolves, your search experience evolves with it. Administrators stay in control by defining defaults, guardrails, and visibility, while users personalize searches to match how they actually work. Teams can standardize searches across departments or limit creation to administrators when governance matters most. Searchable fits directly into existing workflows and automations, including guided screens, background processes, and contact center experiences. The result is fewer clicks, faster answers, and a shared search experience that works the way your teams do.

Top keywords

searchable3×1.96%
searches3×1.96%
teams3×1.96%
administrators2×1.31%
data2×1.31%
evolves2×1.31%
experience2×1.31%
including2×1.31%
objects

Frequently asked

Common questions about this comparison

Is CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT or Searchable cheaper?

Should I choose CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT or Searchable?

AppRanks cannot separate these two on rating, because neither publishes one. CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT does carry the larger published review base (156 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT or Searchable?

Both apps are one-click installs from the Salesforce AppExchange. CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT has the deeper published review base (156 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT typically suits early-stage and growth-mode teams based on its published review base (156 reviews). Searchable typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT and Searchable?

Migration support varies by app and category. CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT and Searchable both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Searchable" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT vs Searchable

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT

1. Listing metadata

Searchable

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT · 0 changes

Searchable · 1 changes

7. App details

Frequently asked

Is CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT or Searchable cheaper?

Should I choose CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT or Searchable?

Which is faster to set up, CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT or Searchable?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT and Searchable?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons