Side-by-side comparison · 24 data points
Unaric Voice lets you handle Microsoft Teams Phone calls directly in Salesforce without a third-party telephony platform. Calling stays governed in Microsoft Teams and is logged to Salesforce wherever reps answer. Works with Service Cloud Voice (SCV).
| CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT | GridMate | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
| Metric | CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT | GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar |
|---|---|---|
| Rating | 5.0 ★ | ★ 5.0 ★ |
| Total reviews | ★ 156 | 133 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | ★ 2 tiers | 1 tier |
| Listed features | 7 | ★ 9 |
| Languages | 16 supported | 6 supported |
| Listed since | Aug 2011 | Sep 2019 |
CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT and GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT at paid, GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT audit • GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar audit
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| Keyword | CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT | GridMate |
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| teams | #1 | #5 |
| salesforce cloud | #12 | #11 |
| contact | #25 | #11 |
| poll | #48 | #27 |
| document | #81 | #86 |
No tracked changes.
Both CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT and GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar offer paid plans only. CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT starts at paid; GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar starts at paid. Compare the per-tier features in the Pricing section above before committing.
CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT (5.0★, 156 reviews) and GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar (5.0★, 133 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar holds the higher average rating (5.0★ vs 5.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT has the deeper published review base (156 vs 133), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT typically suits early-stage and growth-mode teams based on its published review base (156 reviews). GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar typically suits early-stage and growth-mode teams based on its published review base (133 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT and GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from GridMate: Inline Editing, Smart Related List & List View Grids, Multi Calendar" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.