Is CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT or Dialsource Denali Enterprise cheaper?

Both CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT and Dialsource Denali Enterprise offer paid plans only. CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT starts at paid; Dialsource Denali Enterprise starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT or Dialsource Denali Enterprise?

Dialsource Denali Enterprise holds the higher average rating (5.0★ vs 5.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which works better for small vs large Salesforce AppExchange admins?

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT typically suits early-stage and growth-mode teams based on its published review base (156 reviews). Dialsource Denali Enterprise typically suits early-stage and growth-mode teams based on its published review base (101 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

CTI Data Connector vs Dialsource Denali — Salesforce

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT vs Dialsource Denali Enterprise

Side-by-side comparison · 24 data points

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT

5.0·156reviews

Unaric Voice lets you handle Microsoft Teams Phone calls directly in Salesforce without a third-party telephony platform. Calling stays governed in Microsoft Teams and is logged to Salesforce wherever reps answer. Works with Service Cloud Voice (SCV).

salesforcepaid

Change

1. Listing metadata

Field-level data

	CTI Data Connector for Salesforce - any PBX \| MS-Teams \| HVS \| BYOT	Dialsource Denali Enterprise
Tagline	“Unaric Voice lets you handle Microsoft Teams Phone calls directly in Salesforce without a third-party telephony platform. Calling stays governed in Microsoft Teams and is logged to Salesforce wherever reps answer. Works with Service Cloud Voice (SCV). ”252 chars	“Salesforce-native AI dialer & cloud contact center - boost pipeline 228%, deal size 150%. CTI telephony, power dialer, click-to-call, Voice calling, two-way SMS, bulk SMS, MMS & WhatsApp with AI Voicebot, AI Chatbot, call transcription & sentiment.”248 chars
Description	1192 / 2000 chars60% used	1182 / 2000 chars59% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	Unaric	CONQUER

At a glance

8 metrics · auto-computed

Feature comparison between CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT and Dialsource Denali Enterprise
Metric	CTI Data Connector for Salesforce - any PBX \| MS-Teams \| HVS \| BYOT	Dialsource Denali Enterprise
Rating	5.0 ★	★ 5.0 ★
Total reviews	★ 156	101
Free plan	—	—
Pricing	paid	paid
Pricing tiers	★ 2 tiers	1 tier
Listed features	7	★ 9
Languages	16 supported	1 supported
Listed since	Aug 2011	Apr 2025

Listed	August 11, 2011	April 1, 2025

Last updated	—	—

3. Features

As listed by each developer

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT

✔ NO THIRD-PARTY TELEPHONY PLATFORM Teams stays the phone system. No third-party telephony platform in the middle.
✔ GOVERNED IN TEAMS ADMIN CENTER Numbers, queues, routing, dial plans, caller ID, and calling policies stay managed in Teams. No duplicate setup and no separate telephony platform to maintain.
✔ QUEUE NAME AND CALLER ID AT RING TIME See the Teams queue name and caller identity as the call rings in Salesforce, using your existing Teams call queues and routing behavior.
✔ TRUE MOBILITY ACROSS DEVICES Calls log to the Salesforce record whether reps answer in Salesforce or in the Teams app (desktop or mobile)
✔ FAST PATH TO FIRST CALL, NO TELEPHONY REBUILD Approve two Microsoft apps, install the Salesforce managed package, assign users, and you’re live. Keep your Teams numbers and call queues as-is.
✔ LEADERSHIP VISIBILITY IN SALESFORCE Turn Teams calling into measurable Salesforce reporting: queue-level performance, agent call volume, answered vs missed, and out-of-hours visibility for staffing decisions
✔ SERVICE CLOUD VOICE WORKSPACE OPTION Support Salesforce Voice / Service Cloud Voice (SCV) as the agent workspace while Teams Phone stays governed in Teams Admin Center. Unaric connects the two without adding a third-party telephony platform.

Dialsource Denali Enterprise

Salesforce-Native CTI Telephony, Call Center & Contact Cent Native CTI telephony for Voice calls, SMS, WhatsApp messaging & dialer workflows in one softphone platform. Sales & RevOps teams handle calling, texting & communication with engagement data.
Power Dialer & Telephony for Salesforce Increase outbound productivity with Power Dialer. Automatically dial leads, reduce idle time between calls, and help SDR & sales teams connect with more prospects while managing calling activity inside Salesforce.
Click to Call, Click-to-Dial & Call Logging Make voice calls using click to call & click-to-dial with CTI telephony integration. Inbound calls, voicemail, IVR & SMS are auto-logged with AI call transcription and AI speech-to-text.
SMS, WhatsApp, Text Messaging & Voice Drive two-way text conversations and bulk outreach from Salesforce with SMS, Bulk SMS, Two-way SMS, WhatsApp, Mass Texting & Text Messaging. Keep Conversational Messaging & Voice calls connected to Service Cloud.
Multi-Channel WhatsApp, SMS & Voice Cadences Automate multi-channel cadences with Salesforce Flow across Voice, Two-way SMS, Text Messaging, WhatsApp, Conversational Messaging, voicemail drops and email. Lift engagement across the sales cycle.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	CTI Data Connector for Salesforce - any PBX \| MS-Teams \| HVS \| BYOT	Dialsource Denali Enterprise
call	#1	#1
telephony	#2	#3
calls	#4	#3
sales teams	#1	#8
calling	#10	#3

7. App details

Long-form description · keyword frequency

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT

NATIVE MICROSOFT TEAMS PHONE IN SALESFORCE Unaric Voice lets reps handle Teams Phone calls in Salesforce without a third-party telephony platform. Teams stays the phone system; Salesforce is where reps work. GOVERNED IN TEAMS Numbers, queues, and policies stay managed in Teams Admin Center. Caller ID, dial plans, and routing follow Teams settings, with no duplicate setup and no separate telephony platform to maintain. RING-TIME CONTEXT FROM TEAMS QUEUES See the Teams queue name and caller ID as the phone rings in Salesforce, using your existing Teams call queues and routing. When a match exists, Salesforce can open the right record before you answer. TRUE MOBILITY Calls ring in Teams and Salesforce. Answer in Salesforce even if Teams isn’t open, or pick up in Teams (mobile, desktop, or desk phone) and capture the voice activity on the Salesforce. SERVICE CLOUD VOICE (SCV) OPTION Support Salesforce Voice / Service Cloud Voice for service teams while keeping Teams Phone governed in Teams. SECURITY BOUNDARY Call media stays in Teams. No Unaric call-data database and no call audio stored. Call activity is logged to Salesforce from your Microsoft tenant via Microsoft Graph

Top keywords

teams16×8.47%
salesforce10×5.29%
phone6×3.17%
voice5×2.65%
call4×2.12%
microsoft3×1.59%
queues3×1.59%
service3×1.59%
teams phone3×1.59%
activity2×1.06%
answer2×1.06%
caller2×1.06%

Dialsource Denali Enterprise

Conquer is an AI-powered Salesforce dialer and CTI telephony platform that helps revenue teams scale outbound outreach and manage customer communication through voice calls, SMS text messaging, and automated sales cadences. Sales teams use Power Dialer, Mass Dialer, and CTI telephony click-to-dial to accelerate outbound calling, increase connection rates, and reduce manual dialing. Native SMS text messaging and voicemail drop enable teams to engage prospects across voice and messaging channels directly inside Salesforce. AI sales coaching and conversation insights use AI-powered features like call transcription, speech-to-text, sentiment analysis, and voice alerts to analyze conversations and engagement patterns. Combined with real-time analytics, teams gain visibility into call activity, SMS engagement, and overall productivity to improve outreach performance. Common use cases include: ➤ Outbound prospecting and SDR dialing campaigns ➤ Inside sales and revenue team outreach ➤ Call center communication in Salesforce ➤ Lead follow-up and inbound response management ➤ Customer success and account management calls ➤ Multi-channel sales cadences using voice and SMS

Top keywords

sales5×3.21%
sms4×2.56%
teams4×2.56%
voice4×2.56%
call3×1.92%
dialer3×1.92%
messaging3×1.92%
outbound3×1.92%

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT vs Dialsource Denali Enterprise

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT

1. Listing metadata

Dialsource Denali Enterprise

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT · 0 changes

Dialsource Denali Enterprise · 8 changes

7. App details

Frequently asked

Is CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT or Dialsource Denali Enterprise cheaper?

Which has better reviews, CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT or Dialsource Denali Enterprise?

Should I choose CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT or Dialsource Denali Enterprise?

Which is faster to set up, CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT or Dialsource Denali Enterprise?

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