Is CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT or ARPEDIO Relationship Mapping & Org Chart l Your Account-Based Selling Platform cheaper?

Both CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT and ARPEDIO Relationship Mapping & Org Chart l Your Account-Based Selling Platform offer paid plans only. CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT starts at paid; ARPEDIO Relationship Mapping & Org Chart l Your Account-Based Selling Platform starts at paid. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT or ARPEDIO Relationship Mapping & Org Chart l Your Account-Based Selling Platform?

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT (5.0★, 156 reviews) and ARPEDIO Relationship Mapping & Org Chart l Your Account-Based Selling Platform (5.0★, 45 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT or ARPEDIO Relationship Mapping & Org Chart l Your Account-Based Selling Platform?

ARPEDIO Relationship Mapping & Org Chart l Your Account-Based Selling Platform holds the higher average rating (5.0★ vs 5.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT or ARPEDIO Relationship Mapping & Org Chart l Your Account-Based Selling Platform?

Both apps are one-click installs from the Salesforce AppExchange. CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT has the deeper published review base (156 vs 45), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT typically suits early-stage and growth-mode teams based on its published review base (156 reviews). ARPEDIO Relationship Mapping & Org Chart l Your Account-Based Selling Platform typically suits early-stage and growth-mode teams based on its published review base (45 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

CTI Data Connector vs ARPEDIO Relationship — Salesforce

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT vs ARPEDIO Relationship Mapping & Org Chart l Your Account-Based Selling Platform

Side-by-side comparison · 24 data points

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT

5.0·156reviews

Unaric Voice lets you handle Microsoft Teams Phone calls directly in Salesforce without a third-party telephony platform. Calling stays governed in Microsoft Teams and is logged to Salesforce wherever reps answer. Works with Service Cloud Voice (SCV).

salesforcepaid

Change

1. Listing metadata

Field-level data

	CTI Data Connector for Salesforce - any PBX \| MS-Teams \| HVS \| BYOT	ARPEDIO Relationship Mapping & Org Chart l Your Account-Based Selling Platform
Tagline	“Unaric Voice lets you handle Microsoft Teams Phone calls directly in Salesforce without a third-party telephony platform. Calling stays governed in Microsoft Teams and is logged to Salesforce wherever reps answer. Works with Service Cloud Voice (SCV). ”252 chars	“Streamline relationship management with ARPEDIO. ✅ Visualize key stakeholders ✅ Uncover hidden influencers ✅ Navigate complex buying groups effortlessly Gain full organizational clarity to strengthen engagement and close more deals.”234 chars
Description	1192 / 2000 chars60% used	1185 / 2000 chars59% used
Screenshots	—	—
Languages	nlenfifrde+11 more	nlenfrdeda+4 more
Platforms	Salesforce	Salesforce
Developer	Unaric

At a glance

8 metrics · auto-computed

Feature comparison between CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT and ARPEDIO Relationship Mapping & Org Chart l Your Account-Based Selling Platform
Metric	CTI Data Connector for Salesforce - any PBX \| MS-Teams \| HVS \| BYOT	ARPEDIO Relationship Mapping & Org Chart l Your Account-Based Selling Platform
Rating	5.0 ★	★ 5.0 ★
Total reviews	★ 156	45
Free plan	—	—
Pricing	paid	paid
Pricing tiers	★ 2 tiers	1 tier
Listed features	7	★ 9
Languages	16 supported	9 supported
Listed since	Aug 2011	Sep 2015

AppRanks verdict

Generated from live data on this page

The call

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT and ARPEDIO Relationship Mapping & Org Chart l Your Account-Based Selling Platform are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

Pricing entry tiers: CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT at paid, ARPEDIO Relationship Mapping & Org Chart l Your Account-Based Selling Platform at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT has the larger user base (156 reviews vs 45), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. ARPEDIO Relationship Mapping & Org Chart l Your Account-Based Selling Platform's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT audit • ARPEDIO Relationship Mapping & Org Chart l Your Account-Based Selling Platform audit

Listed	August 11, 2011	September 16, 2015

Last updated	—	—

3. Features

As listed by each developer

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT

✔ NO THIRD-PARTY TELEPHONY PLATFORM Teams stays the phone system. No third-party telephony platform in the middle.
✔ GOVERNED IN TEAMS ADMIN CENTER Numbers, queues, routing, dial plans, caller ID, and calling policies stay managed in Teams. No duplicate setup and no separate telephony platform to maintain.
✔ QUEUE NAME AND CALLER ID AT RING TIME See the Teams queue name and caller identity as the call rings in Salesforce, using your existing Teams call queues and routing behavior.
✔ TRUE MOBILITY ACROSS DEVICES Calls log to the Salesforce record whether reps answer in Salesforce or in the Teams app (desktop or mobile)
✔ FAST PATH TO FIRST CALL, NO TELEPHONY REBUILD Approve two Microsoft apps, install the Salesforce managed package, assign users, and you’re live. Keep your Teams numbers and call queues as-is.
✔ LEADERSHIP VISIBILITY IN SALESFORCE Turn Teams calling into measurable Salesforce reporting: queue-level performance, agent call volume, answered vs missed, and out-of-hours visibility for staffing decisions
✔ SERVICE CLOUD VOICE WORKSPACE OPTION Support Salesforce Voice / Service Cloud Voice (SCV) as the agent workspace while Teams Phone stays governed in Teams Admin Center. Unaric connects the two without adding a third-party telephony platform.

ARPEDIO Relationship Mapping & Org Chart l Your Account-Based Selling Platform

CREATE INTERACTIVE ORG CHARTS The ARPEDIO Org Chart automatically generates interactive Org Charts based on your existing Salesforce data, providing a comprehensive view of your clients’ organizational hierarchy.
VISUALIZE STAKEHOLDER RELATIONSHIPS ARPEDIO Relationship Mapping helps you analyze and visualize key stakeholder relationships, empowering your team to prioritize efforts and focus on high-value opportunities.
ASSESS STAKEHOLDERS Get a detailed view of decision-makers, assessing stakeholders based on availability, power, influence, and support level. These parameters are fully customizable to match your terminology.
PRIORITIZE STAKEHOLDER ENGAGEMENT Identify high-priority stakeholders and focus on the right relationships. ARPEDIO helps you tailor your engagement strategies based on real-time data and personalized insights.
ENHANCE TEAM ALIGNMENT Ensure seamless collaboration by sharing dynamic org charts and relationship insights across your team. Align everyone on key strategies, ensuring consistent and informed decision-making.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	CTI Data Connector for Salesforce - any PBX \| MS-Teams \| HVS \| BYOT	ARPEDIO Relationship Mapping & Org Chart l Your Account-Based Selling Platform
poll	#48	#118

6. App details

Long-form description · keyword frequency

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT

NATIVE MICROSOFT TEAMS PHONE IN SALESFORCE Unaric Voice lets reps handle Teams Phone calls in Salesforce without a third-party telephony platform. Teams stays the phone system; Salesforce is where reps work. GOVERNED IN TEAMS Numbers, queues, and policies stay managed in Teams Admin Center. Caller ID, dial plans, and routing follow Teams settings, with no duplicate setup and no separate telephony platform to maintain. RING-TIME CONTEXT FROM TEAMS QUEUES See the Teams queue name and caller ID as the phone rings in Salesforce, using your existing Teams call queues and routing. When a match exists, Salesforce can open the right record before you answer. TRUE MOBILITY Calls ring in Teams and Salesforce. Answer in Salesforce even if Teams isn’t open, or pick up in Teams (mobile, desktop, or desk phone) and capture the voice activity on the Salesforce. SERVICE CLOUD VOICE (SCV) OPTION Support Salesforce Voice / Service Cloud Voice for service teams while keeping Teams Phone governed in Teams. SECURITY BOUNDARY Call media stays in Teams. No Unaric call-data database and no call audio stored. Call activity is logged to Salesforce from your Microsoft tenant via Microsoft Graph

Top keywords

teams16×8.47%
salesforce10×5.29%
phone6×3.17%
voice5×2.65%
call4×2.12%
microsoft3×1.59%
queues3×1.59%
service3×1.59%
teams phone3×1.59%
activity2×1.06%
answer2×1.06%
caller2×1.06%

ARPEDIO Relationship Mapping & Org Chart l Your Account-Based Selling Platform

Optimize B2B Relationship Management with ARPEDIO’s Relationship Mapping & Org Chart Software—100% Native to Salesforce. This ARPEDIO solution combines two powerful tools: ARPEDIO Relationship Mapping and ARPEDIO Org Chart. Use them together for maximum synergy or separately to fit your needs. Designed to be advanced enough to drive impact yet simple enough to ensure adoption, ARPEDIO helps sales teams strengthen stakeholder relationships, improve account strategy, and accelerate deal execution. ARPEDIO Relationship Mapping Analyze and visualize key stakeholder relationships to improve strategic account planning. Identify decision-makers, potential blockers, and influencers while increasing transparency around “who knows whom.” Prioritize efforts, strengthen engagement, and drive sales success. ARPEDIO Org Chart Automatically generate interactive, data-driven Org Charts from your existing Salesforce records. Get a clear hierarchical overview of your clients' organizational structure, ensuring alignment across your sales team. Share and modify Org Charts in real time to stay ahead in complex B2B deals. ★ Try it free for 30 days—click “Get It Now” to get started! ★

Top keywords

arpedio7×4.29%
org5×3.07%
relationship4×2.45%
chart3×1.84%
mapping3×1.84%
org chart3×1.84%
relationship mapping3×1.84%
sales

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT vs ARPEDIO Relationship Mapping & Org Chart l Your Account-Based Selling Platform

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT

1. Listing metadata

ARPEDIO Relationship Mapping & Org Chart l Your Account-Based Selling Platform

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT or ARPEDIO Relationship Mapping & Org Chart l Your Account-Based Selling Platform cheaper?

Which has better reviews, CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT or ARPEDIO Relationship Mapping & Org Chart l Your Account-Based Selling Platform?

Should I choose CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT or ARPEDIO Relationship Mapping & Org Chart l Your Account-Based Selling Platform?

Which is faster to set up, CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT or ARPEDIO Relationship Mapping & Org Chart l Your Account-Based Selling Platform?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT and ARPEDIO Relationship Mapping & Org Chart l Your Account-Based Selling Platform?