CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT
NATIVE MICROSOFT TEAMS PHONE IN SALESFORCE Unaric Voice lets reps handle Teams Phone calls in Salesforce without a third-party telephony platform. Teams stays the phone system; Salesforce is where reps work. GOVERNED IN TEAMS Numbers, queues, and policies stay managed in Teams Admin Center. Caller ID, dial plans, and routing follow Teams settings, with no duplicate setup and no separate telephony platform to maintain. RING-TIME CONTEXT FROM TEAMS QUEUES See the Teams queue name and caller ID as the phone rings in Salesforce, using your existing Teams call queues and routing. When a match exists, Salesforce can open the right record before you answer. TRUE MOBILITY Calls ring in Teams and Salesforce. Answer in Salesforce even if Teams isn’t open, or pick up in Teams (mobile, desktop, or desk phone) and capture the voice activity on the Salesforce. SERVICE CLOUD VOICE (SCV) OPTION Support Salesforce Voice / Service Cloud Voice for service teams while keeping Teams Phone governed in Teams. SECURITY BOUNDARY Call media stays in Teams. No Unaric call-data database and no call audio stored. Call activity is logged to Salesforce from your Microsoft tenant via Microsoft Graph
Top keywords
- teams16×8.47%
- salesforce10×5.29%
- phone6×3.17%
- voice5×2.65%
- call4×2.12%
- microsoft3×1.59%
- queues3×1.59%
- service3×1.59%
- teams phone3×1.59%
- activity2×1.06%
- answer2×1.06%
- caller2×1.06%
PhoneBurner
Boost call volume, answer rates and live client interactions with our Salesforce power dialer. Dial leads live (no awkward pause), leave pre-recorded voicemails, send 1-click emails, set follow-ups and more. Salesforce is automatically updated as the next lead is dialed. Ensure leads are properly worked with smart sequences based on prior call outcomes. Automate workflows to reduce call reluctance and help agents close deals, faster. - Increase calls & conversations up to 4x - #1 in spam protection & answer rate optimization - Handle callbacks in Salesforce - Save hours with workflow automation - Record calls & coach reps live - Get real-time reports - Award-winning support. Try it free! "Game-changing. Improved outbound volume while increasing connection rates." - Rick Cotton cloud dialer, telemarketing software, auto dialer software alternative, dialer software, phone dialer, dialler, dialer for salesforce lightning, outbound dialer, auto dialer for call center, autodialer, automatic dialer alternative, sales dialer, salesforce dialer, dialer app, predictive multi-line parallel dialer alternative, powerdialer, sales productivity, click to call, inbound call routing
Top keywords
- dialer13×7.83%
- call6×3.61%
- salesforce5×3.01%
- alternative3×1.81%
- live3×1.81%
- software3×1.81%
- answer2×1.20%
- auto2×1.20%
