Side-by-side comparison · 24 data points
✔ Sync Gmail Emails and Events to Salesforce ✔ See Real-time Customer Intelligence from Salesforce ✔ From CRM Hygiene to AI-Orchestrated Selling ✔ Build Pipeline Automatically ✔ Manage Pipeline with No Gaps ✔ Win Every Meeting with Confidence
| Cirrus Insight for Gmail | Blackthorn Messaging | SMS Text Messages for Salesforce | |
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It's a no-brainer! With text message open rates at a soaring 98% (compared to the 25% average for emails), Blackthorn is redefining communication with direct SMS messaging from Salesforce. Boost your engagement and keep your data all in one place.
| Metric | Cirrus Insight for Gmail | Blackthorn Messaging | SMS Text Messages for Salesforce |
|---|---|---|
| Rating | 4.7 ★ | ★ 4.9 ★ |
| Total reviews | ★ 2.1k | 60 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | ★ 4 tiers | 1 tier |
| Listed features | ★ 4 | 3 |
| Languages | 1 supported | 1 supported |
| Listed since | May 2020 | Aug 2012 |
Blackthorn Messaging | SMS Text Messages for Salesforce edges out Cirrus Insight for Gmail on rating (4.9★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: Cirrus Insight for Gmail at paid, Blackthorn Messaging | SMS Text Messages for Salesforce at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Cirrus Insight for Gmail has the larger user base (2,094 reviews vs 60), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Blackthorn Messaging | SMS Text Messages for Salesforce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Blackthorn Messaging | SMS Text Messages for Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — Cirrus Insight for Gmail's 2,094-review base may include the workflow context that matches your specific use case better than Blackthorn Messaging | SMS Text Messages for Salesforce's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Cirrus Insight for Gmail audit • Blackthorn Messaging | SMS Text Messages for Salesforce audit
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| Keyword | Cirrus Insight for Gmail | Blackthorn Messaging | SMS Text Messages for Salesforce |
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| blackthorn | #10 | #3 |
Both Cirrus Insight for Gmail and Blackthorn Messaging | SMS Text Messages for Salesforce offer paid plans only. Cirrus Insight for Gmail starts at paid; Blackthorn Messaging | SMS Text Messages for Salesforce starts at paid. Compare the per-tier features in the Pricing section above before committing.
Blackthorn Messaging | SMS Text Messages for Salesforce has the higher average rating (4.9★ from 60 reviews) compared to Cirrus Insight for Gmail (4.7★ from 2,094 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Blackthorn Messaging | SMS Text Messages for Salesforce holds the higher average rating (4.9★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Cirrus Insight for Gmail has the deeper published review base (2,094 vs 60), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Cirrus Insight for Gmail typically suits early-stage and growth-mode teams based on its published review base (2,094 reviews). Blackthorn Messaging | SMS Text Messages for Salesforce typically suits early-stage and growth-mode teams based on its published review base (60 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Cirrus Insight for Gmail and Blackthorn Messaging | SMS Text Messages for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Blackthorn Messaging | SMS Text Messages for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.