Chatter Delete Blocker
This application allows management of Chatter Feed Post and Comment deletions. Once installed, by default only the System Administrator will be able to delete Feed Post and Comments. Included is a Custom Setting named Chatter Delete Settings which allows the organization's administrator to specify org-wide, profile, or user based settings. How do I get started? As soon as you install Chatter Delete Manager, it is in effect! Without lifting a finger, all your organization's Feed Posts and Comments will no longer be able to be removed. Only users with the System Administrator profile will be able to remove Feed Posts and Comments. If you want to change any settings, go to Setup > Develop > Custom Settings and click Chatter Delete Settings. Once you have clicked to Chatter Delete Settings, click Manage to add override rules. You can add overrides for: - Individual Users - Specific Profiles - or the Entire Organization
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Salesforce Dialer, Native CTI and WhatsApp Calling - WorkDial
WorkDial is the only 100% native Salesforce CTI — built inside Salesforce, not integrated with it. No plugins, no iFrames, no middleware, no sync layer, no external storage. Built on Salesforce Lightning, Open CTI, and Voice APIs, WorkDial unifies outbound dialing, inbound call center, WhatsApp Business voice calling, and AI call intelligence in one system. Teams get click-to-dial, power dialer, screen pops, call logging, recording, dispositions, transfers, conferencing, and SMS/WhatsApp. Advanced routing: skills-based, queue, record-owner, last-agent, round robin, ring-all, and VIP priority. Supervisors get real-time dashboards, whisper and barge monitoring, and full reporting — all powered by Salesforce objects. Every call, recording, transcript, and AI summary lives natively on the record and triggers Flow automation. The Enterprise tier adds live transcription, AI agent support, and a unified panel with ValueText — the complete Salesforce-native voice and messaging stack. Secure and compliant: A2P, GDPR, CCPA, field-level encryption, and Salesforce permission sets. BYOA on Twilio via OAuth — you own your numbers, call logs, and carriage. No vendor lock-in. Live in 5 min.
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