Side-by-side comparison · 24 data points
Helpful for Chatter compliance use cases, Chatter Delete Blocker allows administrator to block Chatter deletions. This application is highly customizable to suit a wide variety of use cases. It can block both Chatter feed posts and comments.
| Chatter Delete Blocker | Olark Live Chat | |
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Experience the easiest way to boost your sales, solve issues and understand your customers. Great for sales agents and customer service representatives. Olark automatically creates Leads, Contacts, Cases and tracks all chats in Salesforce.
| Metric | Chatter Delete Blocker | Olark Live Chat |
|---|---|---|
| Rating | ★ 4.0 ★ | 3.8 ★ |
| Total reviews | ★ 30 | 6 |
| Free plan | ★ Yes | — |
| Pricing | free | paid |
| Built for Shopify | — | — |
| Pricing tiers | — | 1 tier |
| Listed features | 2 | ★ 3 |
| Languages | 1 supported | 16 supported |
| Listed since | May 2011 | Jul 2012 |
Chatter Delete Blocker edges out Olark Live Chat on rating (4.0★ vs 3.8★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. On pricing, Chatter Delete Blocker offers a free tier (free) while Olark Live Chat starts at paid. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Chatter Delete Blocker; mid-market and enterprise merchants with specific feature requirements should evaluate both — Olark Live Chat's 6-review base may include the workflow context that matches your specific use case better than Chatter Delete Blocker's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chatter Delete Blocker audit • Olark Live Chat audit
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Chatter Delete Blocker is the cheaper option — it offers a free plan (free). Olark Live Chat starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.
Chatter Delete Blocker has the higher average rating (4.0★ from 30 reviews) compared to Olark Live Chat (3.8★ from 6 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Chatter Delete Blocker fits better if you prioritize rating consistency; Olark Live Chat is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. Chatter Delete Blocker has more onboarding documentation maturity (30 reviews vs 6), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Chatter Delete Blocker typically suits early-stage and growth-mode stores based on its review-base composition (30 reviews). Olark Live Chat aligns more with early-stage and growth-mode stores (6 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Chatter Delete Blocker and Olark Live Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Olark Live Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.