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SATPro vs Zonka Feedback
Side-by-side comparison · 24 data points
1. Listing metadata
Field-level data| SATPro | Zonka Feedback | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
Side-by-side comparison · 24 data points
| SATPro | Zonka Feedback | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
Automate customer feedback surveys (NPS, CSAT, CES & VoC) in Salesforce. Trigger flows and actions on case closure, sync responses to any Salesforce object, surface AI-driven themes & sentiment, and close the feedback loop to boost customer satisfaction.
| Metric | SATPro | Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 2 |
| Free plan | — | — |
| Pricing | paid | paid |
| Listed features | 3 | ★ 9 |
| Languages | 1 supported | 17 supported |
| Listed since | Aug 2011 | Jan 2023 |
Based on the data on this page, Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs SATPro's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: SATPro at paid, Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT; mid-market and enterprise admins with specific feature requirements should evaluate both — SATPro's 0-review base may include the workflow context that matches your specific use case better than Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: SATPro audit • Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT audit
| Listed |
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| Last updated | — | — |
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| Keyword | SATPro | Zonka Feedback |
|---|---|---|
| automate customer feedback | Not ranked | #1 |
| customer feedback | Not ranked | #1 |
| csat ces | Not ranked | #1 |
| surveys | #32 | Not ranked |
| survey | #39 | Not ranked |
Both SATPro and Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT offer paid plans only. SATPro starts at paid; Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT starts at paid. Compare the per-tier features in the Pricing section above before committing.
AppRanks cannot separate these two on rating, because neither publishes one. Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT does carry the larger published review base (2 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT has the deeper published review base (2 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
SATPro typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. SATPro and Zonka Feedback: Surveys and Feedback for Salesforce | Measure NPS, CES & CSAT both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SATPro" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.