Side-by-side comparison · 24 data points
| SATPro | NPS Survey | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Automate NPS, CSAT, VOC & CES surveys from any Salesforce event. AI agents classify Promoters, Detractors & Passives, auto-create Cases, launch nurture flows, and brief leadership - 100% native. No third-party tools.
| Metric | SATPro | NPS Survey |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 6 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | — | 3 tiers |
| Listed features | 3 | ★ 9 |
| Review velocity (30d) | — | 0 new |
| Languages | 1 supported | 1 supported |
| Listed since | Aug 2011 | Dec 2019 |
Based on the data on this page, NPS Survey is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs SATPro's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: SATPro at paid, NPS Survey at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage admins who need fast install and low risk should default to NPS Survey; mid-market and enterprise admins with specific feature requirements should evaluate both — SATPro's 0-review base may include the workflow context that matches your specific use case better than NPS Survey's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: SATPro audit • NPS Survey audit
| Last updated | — | — |
|---|
| Keyword | SATPro | NPS Survey |
|---|---|---|
| surveys | #32 | #11 |
| survey | #39 | #10 |
| survey builder | #58 | #1 |
| survey app | #51 | #26 |
| feedback | #67 | #119 |
| Signal | SATPro | NPS Survey |
|---|---|---|
| Average rating | — | 5.0 ★ (6) |
| Rating distribution | 5— 4— 3— 2— 1— | 5100% 40% 30% 20% 10% |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +0 |
| Reviews · last 90 days | — | +0 |
No reviews yet.
Both SATPro and NPS Survey offer paid plans only. SATPro starts at paid; NPS Survey starts at paid. Compare the per-tier features in the Pricing section above before committing.
AppRanks cannot separate these two on rating, because neither publishes one. NPS Survey does carry the larger published review base (6 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. NPS Survey has the deeper published review base (6 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
SATPro typically suits early-stage and growth-mode teams based on its published review base (0 reviews). NPS Survey typically suits early-stage and growth-mode teams based on its published review base (6 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. SATPro and NPS Survey both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SATPro" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
Rashed and Team are incredibly supportive. They collaborated directly with us and implemented many of our changes and suggestions. The NPS Survey module is robust and offers a tremendous amount of flexibility and customization. It is easy to use, especially for no-regular Salesforce user.