Side-by-side comparison · 24 data points
Customer Stories allows you to document and quickly find success stories, competitive wins, and sales references. This app is based on the application salesforce.com uses internally to track customer success stories.
| Customer Stories | Squivr | Relationship Intelligence, Account Plans, Org Chart, Relationship Map | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
3 Free Users Account Planning | Relationship Intelligence 🔹ArcSight: Org Charts, Relationship Maps, Custom Org Chart, AI Relationship Map 🔹ArcSuite: ArcSight + ArcGroups 🔹Account Plan: Revenue WSA SWOT 🔹Full Suite Account Plans Relationship Management
| Metric | Customer Stories | Squivr | Relationship Intelligence, Account Plans, Org Chart, Relationship Map |
|---|---|---|
| Rating | 2.8 ★ | ★ 5.0 ★ |
| Total reviews | 18 | ★ 62 |
| Free plan | ★ Yes | — |
| Pricing | free | paid |
| Built for Shopify | — | — |
| Pricing tiers | — | 4 tiers |
| Listed features | 2 | ★ 3 |
| Languages | 1 supported | 5 supported |
| Listed since | Mar 2011 | Jan 2019 |
Based on the data on this page, Squivr | Relationship Intelligence, Account Plans, Org Chart, Relationship Map is the stronger choice for most Salesforce AppExchange merchants — 5.0★ vs Customer Stories's 2.8★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Customer Stories offers a free tier (free) while Squivr | Relationship Intelligence, Account Plans, Org Chart, Relationship Map starts at paid. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Squivr | Relationship Intelligence, Account Plans, Org Chart, Relationship Map; mid-market and enterprise merchants with specific feature requirements should evaluate both — Customer Stories's 18-review base may include the workflow context that matches your specific use case better than Squivr | Relationship Intelligence, Account Plans, Org Chart, Relationship Map's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Customer Stories audit • Squivr | Relationship Intelligence, Account Plans, Org Chart, Relationship Map audit
| Listed |
|---|
| Last updated | — | — |
|---|
| Keyword | Customer Stories | Squivr | Relationship Intelligence, Account Plans, Org Chart, Relationship Map |
|---|---|---|
| relationship mapping | Not ranked | #1 |
| relationship | Not ranked | #1 |
| org charts | Not ranked | #1 |
No tracked changes.
Customer Stories is the cheaper option — it offers a free plan (free). Squivr | Relationship Intelligence, Account Plans, Org Chart, Relationship Map starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.
Squivr | Relationship Intelligence, Account Plans, Org Chart, Relationship Map has the higher average rating (5.0★ from 62 reviews) compared to Customer Stories (2.8★ from 18 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Customer Stories fits better if you prioritize broader integrations; Squivr | Relationship Intelligence, Account Plans, Org Chart, Relationship Map is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. Squivr | Relationship Intelligence, Account Plans, Org Chart, Relationship Map has more onboarding documentation maturity (62 reviews vs 18), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Customer Stories typically suits early-stage and growth-mode stores based on its review-base composition (18 reviews). Squivr | Relationship Intelligence, Account Plans, Org Chart, Relationship Map aligns more with early-stage and growth-mode stores (62 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Customer Stories and Squivr | Relationship Intelligence, Account Plans, Org Chart, Relationship Map both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Customer Stories" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.