Customer Stories vs Cloudingo

Side-by-side comparison

Customer Stories

2.8·18reviews

Customer Stories allows you to document and quickly find success stories, competitive wins, and sales references. This app is based on the application salesforce.com uses internally to track customer success stories.

salesforcefree

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New comparison

Cloudingo

4.8·559reviews

Native or web-based Salesforce deduplication and data quality. Find, merge, and prevent duplicates across leads, contacts, accounts, and custom objects without losing data, and import dupe-free with no-code admin tools. SOC 2 Type II. Try it FREE today!

salesforcepaid

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At a glance

8 metrics · ★ = leads on this metric

Feature comparison between Customer Stories and Cloudingo: Salesforce Deduplication, Duplicate Management, & Data Cleansing
Metric	Customer Stories	Cloudingo: Salesforce Deduplication, Duplicate Management, & Data Cleansing
Rating	2.8 ★	★ 4.8 ★
Total reviews	18	★ 559
Free plan	★ Yes	—
Pricing	free	paid
Pricing tiers	—	3 tiers
Listed features	2	★ 9

AppRanks verdict

Generated from live data on this page

The call

Customer Stories and Cloudingo each lead on different measured dimensions — pick by the one that matters most to you.

Where Customer Stories leads

Lists a free plan; Cloudingo doesn't.

Where Cloudingo leads

Higher average rating: 4.8★ vs 2.8★.
More published reviews: 559 vs 18.

Pricing

Customer Stories lists a free tier (free); Cloudingo: Salesforce Deduplication, Duplicate Management, & Data Cleansing lists paid.

How this is generated

Built only from the Salesforce AppExchange listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology

Read each app's audit: Customer Stories audit • Cloudingo: Salesforce Deduplication, Duplicate Management, & Data Cleansing audit

1. Listing metadata

Field-level data

Field	Customer Stories	Cloudingo
Tagline	“Customer Stories allows you to document and quickly find success stories, competitive wins, and sales references. This app is based on the application salesforce.com uses internally to track customer success stories.”	“Native or web-based Salesforce deduplication and data quality. Find, merge, and prevent duplicates across leads, contacts, accounts, and custom objects without losing data, and import dupe-free with no-code admin tools. SOC 2 Type II. Try it FREE today!”
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Salesforce Labs	Symphonic Source, dba Cloudingo
Listed	March 2, 2011

Listed since	Mar 2011	Oct 2012

3. Features

As listed by each developer

Customer Stories

Easily capture and link Customer Stories to Opportunities
Custom Search and filter page to easily find the right stories

Cloudingo

MERGE DUPLICATES & CONVERT LEADS WITHOUT LOSING DATA Merge leads, contacts, accounts, and custom objects one-by-one or in bulk. Choose which values survive; notes, attachments, and relationships are auto-reparented. Mass convert leads to contacts.
REAL-TIME MERGE & ONGOING SCHEDULED MASS DEDUPE Merge duplicates in real time for leads, contacts, and accounts, or schedule automated mass dedupe jobs to run in the background so duplicates don't build back up.
IMPORT DATA WITHOUT DUPLICATES & EASILY FIND DATA Mass import and dedupe files in one step: Cloudingo updates records that already exist in Salesforce and creates only what’s new. To find data (not import), match a .csv against SFDC and export results.
UNDO & RESTORE MERGES Unmerge and return records to their original state. Automatic backups are kept up to 45 days in Cloudingo-operated storage, or for as long as you choose from your own Amazon or Microsoft Azure storage.
SYNC OUTSIDE DATA Check data coming in from outside systems via API before it creates duplicates and only send clean data to Salesforce or back to external systems.
CATCH DUPLICATES NATIVE RULES MISS Go beyond Salesforce's duplicate and matching rules with custom filters and exact, fuzzy, and synonym matching on standard and custom objects. Merge as many records as you need, beyond the native 3-record limit.
MASS UPDATE, STANDARDIZE, VALIDATE, & DELETE STALE RECORDS Mass update and delete records without Data Loader or spreadsheets. Fix messy field values, verify and standardize U.S. addresses, and clear out bad data so reports and automation stay accurate.
NATIVELY FLAG DUPLICATES FROM THE RECORD PAGE A native Lightning Web Component lets users flag potential duplicates in Salesforce while they work and alerts the admin. Flagged records appear in a dedicated Cloudingo filter, ready to review and merge.
SOC 2 CERTIFIED, REPORTING, & ORG HEALTH SOC 2 certified and works inside Salesforce. Track progress with built-in reporting, control access with permission-based logins, and get alerts on changes to logins, permissions, installed apps, and API usage.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Customer Stories	Cloudingo
salesforce security	Not ranked	#1
data from	Not ranked	#1
forecasting	Not ranked	#1
customer success	#2	Not ranked
success	#3	Not ranked

Frequently asked

Common questions about this comparison

Is Customer Stories or Cloudingo: Salesforce Deduplication, Duplicate Management, & Data Cleansing cheaper?

Customer Stories is cheaper to start with — it offers a free plan and Cloudingo: Salesforce Deduplication, Duplicate Management, & Data Cleansing doesn't list one. Cloudingo: Salesforce Deduplication, Duplicate Management, & Data Cleansing's plans start at $2,500 / company / year (USD). Prices are as listed on the Salesforce AppExchange; check what each tier includes in the Pricing section above.

Which has better reviews, Customer Stories or Cloudingo: Salesforce Deduplication, Duplicate Management, & Data Cleansing?

Cloudingo: Salesforce Deduplication, Duplicate Management, & Data Cleansing has the higher average rating (4.8★ from 559 reviews) compared to Customer Stories (2.8★ from 18 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Customer Stories or Cloudingo: Salesforce Deduplication, Duplicate Management, & Data Cleansing?

Cloudingo: Salesforce Deduplication, Duplicate Management, & Data Cleansing holds the higher average rating (4.8★ vs 2.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Customer Stories or Cloudingo: Salesforce Deduplication, Duplicate Management, & Data Cleansing?

Both apps are one-click installs from the Salesforce AppExchange. AppRanks doesn't measure setup time directly; Cloudingo: Salesforce Deduplication, Duplicate Management, & Data Cleansing has more published reviews to read for user-reported install experience (559 vs 18).

Which works better for small vs large Salesforce AppExchange admins?

AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Salesforce AppExchange data. What it can show: Customer Stories has 18 published reviews; Cloudingo: Salesforce Deduplication, Duplicate Management, & Data Cleansing has 559 published reviews. Compare plan limits and pricing tiers against your own volume.

Can I migrate data between Customer Stories and Cloudingo: Salesforce Deduplication, Duplicate Management, & Data Cleansing?

Migration support varies by app and category. Customer Stories and Cloudingo: Salesforce Deduplication, Duplicate Management, & Data Cleansing both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Customer Stories" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Customer Stories vs Cloudingo

Customer Stories

Cloudingo

At a glance

AppRanks verdict

1. Listing metadata

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Customer Stories · 0 changes

Cloudingo · 8 changes

7. App details

Frequently asked

Is Customer Stories or Cloudingo: Salesforce Deduplication, Duplicate Management, & Data Cleansing cheaper?

Which has better reviews, Customer Stories or Cloudingo: Salesforce Deduplication, Duplicate Management, & Data Cleansing?

Should I choose Customer Stories or Cloudingo: Salesforce Deduplication, Duplicate Management, & Data Cleansing?

Which is faster to set up, Customer Stories or Cloudingo: Salesforce Deduplication, Duplicate Management, & Data Cleansing?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Customer Stories and Cloudingo: Salesforce Deduplication, Duplicate Management, & Data Cleansing?

Track these apps' keyword rankings and listing changes

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