Side-by-side comparison
Customer Stories allows you to document and quickly find success stories, competitive wins, and sales references. This app is based on the application salesforce.com uses internally to track customer success stories.
Great user adoption doesn’t just happen! The Salesforce Adoption Dashboards provide visibility to relevant user login history & trending, adoption of key features such as accounts & opportunities, and critical sales and marketing productivity enhancers.
| Metric | Customer Stories | Salesforce Adoption Dashboards |
|---|---|---|
| Rating | 2.8 ★ | ★ 4.6 ★ |
| Total reviews | 18 | ★ 846 |
| Free plan | Yes | Yes |
| Pricing | free | free |
| Listed features | 2 | ★ 3 |
| Languages | 1 supported | 1 supported |
| Listed since | Mar 2011 |
On the measured data here, Salesforce Adoption Dashboards leads on more dimensions (2 vs 0). Pick Customer Stories if one of the points where it leads is what you need.
Built only from the Salesforce AppExchange listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Customer Stories audit • Salesforce Adoption Dashboards audit
| Field | Customer Stories | Salesforce Adoption Dashboards |
|---|---|---|
| Tagline | ||
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
| Oct 2011 |
| Keyword | Customer Stories | Salesforce Adoption Dashboards |
|---|---|---|
| custom fields | Not ranked | #1 |
| insights and | Not ranked | #1 |
| user | Not ranked | #1 |
| customer success | #2 | Not ranked |
| success | #3 | Not ranked |
Both Customer Stories and Salesforce Adoption Dashboards offer a free plan. Customer Stories lists no paid plan with a published price; Salesforce Adoption Dashboards lists no paid plan with a published price. Prices are as listed on the Salesforce AppExchange; check what each tier includes in the Pricing section above.
Salesforce Adoption Dashboards has the higher average rating (4.6★ from 846 reviews) compared to Customer Stories (2.8★ from 18 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Salesforce Adoption Dashboards holds the higher average rating (4.6★ vs 2.8★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. AppRanks doesn't measure setup time directly; Salesforce Adoption Dashboards has more published reviews to read for user-reported install experience (846 vs 18).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Salesforce AppExchange data. What it can show: Customer Stories has 18 published reviews; Salesforce Adoption Dashboards has 846 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. Customer Stories and Salesforce Adoption Dashboards both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Customer Stories" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.