Is Skype Click-to-Call for Mac and PC or Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording cheaper?

Which has better reviews, Skype Click-to-Call for Mac and PC or Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording?

Should I choose Skype Click-to-Call for Mac and PC or Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording?

Which is faster to set up, Skype Click-to-Call for Mac and PC or Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording?

Both apps are one-click installs from the Salesforce AppExchange. Skype Click-to-Call for Mac and PC has the deeper published review base (39 vs 10), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Skype Click-to-Call for Mac and PC typically suits early-stage and growth-mode teams based on its published review base (39 reviews). Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording typically suits early-stage and growth-mode teams based on its published review base (10 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Skype Click-to-Call for Mac and PC and Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording?

Migration support varies by app and category. Skype Click-to-Call for Mac and PC and Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Skype Click-to-Call vs Samespace CTI | — Salesforce

Skype Click-to-Call for Mac and PC vs Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording

Side-by-side comparison · 24 data points

Skype Click-to-Call for Mac and PC

3.7·39reviews

1: Seamless click-to-dial functionality built into the Salesforce user interface as you already know it. 2: Automated call task workflow + Integrated activity history in the sidebar.

salesforcefree

Change

1. Listing metadata

Field-level data

	Skype Click-to-Call for Mac and PC	Samespace CTI \| Telephony\| Dialer \| Contact Center \| IVR \| ACD \| Call Recording
Tagline	“1: Seamless click-to-dial functionality built into the Salesforce user interface as you already know it. 2: Automated call task workflow + Integrated activity history in the sidebar.”183 chars	“Samespace docks right inside Salesforce with native integration and instantly makes your sales and support teams twice as productive with automation and streamlined workflows. Dialer, IVR, chat, and AI-powered analytics all in one affordable package.”250 chars
Description	841 / 2000 chars42% used	1091 / 2000 chars55% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	VersatileCapitalist, Inc	Samespace Inc
Listed	January 21, 2011

At a glance

8 metrics · auto-computed

Feature comparison between Skype Click-to-Call for Mac and PC and Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording
Metric	Skype Click-to-Call for Mac and PC	Samespace CTI \| Telephony\| Dialer \| Contact Center \| IVR \| ACD \| Call Recording
Rating	3.7 ★	★ 5.0 ★
Total reviews	★ 39	10
Free plan	★ Yes	—
Pricing	free	paid
Pricing tiers	—	1 tier
Listed features	3	3
Languages	1 supported	1 supported
Listed since	Jan 2011	Nov 2020

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Skype Click-to-Call for Mac and PC	Samespace CTI \| Telephony\| Dialer \| Contact Center \| IVR \| ACD \| Call Recording
call center	#7	Not ranked
telephony	Not ranked	#7
dialer	Not ranked	#7
call	#9	Not ranked
the 500 following	Not ranked	#10

6. App details

Long-form description · keyword frequency

Skype Click-to-Call for Mac and PC

3: Post Install Setup Instructions: Step 1: Add users to the Call Center Go to Setup, enter Call Centers in the Quick find box, then click Call Centers. Click the Edit next to the "ClickToDial" Center Adapter and then click Manage Call Center Users. Add any additional users that you want to use this app. OR Click the Plus icon (+) to the right of your current tabs. The All Tabs page appears. Click on "Click to Call" Tab | Select Manage Users| Select users from the list view | Click "Add to Call Center". Step 2: Goto Leads/Contacts/Accounts | Select a Record | Click any Phone/Mobile field to place a call. Call activity should appear in the sidebar. 4: Support and Feature Request: Please post your support questions and feature requests: https://success.salesforce.com/_ui/core/chatter/groups/GroupProfilePage?g=0F9300000001oYD

Top keywords

call8×5.67%
click8×5.67%
users5×3.55%
center4×2.84%
add3×2.13%
call center3×2.13%
select3×2.13%
call centers2×1.42%
centers2×1.42%
post2×1.42%
setup2×1.42%
step2×1.42%

Automate All Time-Wasting Tasks Our cutting edge automation saves your reps time-wasting tasks, like manual data entry, freeing them up to engage more customers and increase productivity 2x. Route Every Call Dynamically Connect prospects to the right reps, the first time, every time. Our dynamic routing directs leads based on anything you know about the caller, including lead source, campaign, past interaction history, and more. Real-Time Coaching and Monitoring Get your sales reps the help they need when they need it using our live monitoring and coaching. You’ll see what each rep is up to so you can monitor their activity and assist your team when needed, even during live calls. Raise Your Call IQ Add intelligence to your calls before they’re answered. Provide personalized customer service by automatically fetching data from any Salesforce object, and use it to dynamically route the conversation to the best available agent. Turbocharge Your Outbound Your sales team will love our automated dialer, following up leads and prospecting for new ones easier than ever before.

Top keywords

reps3×1.73%
call2×1.16%
calls2×1.16%
coaching2×1.16%
data2×1.16%
dynamically2×1.16%
leads2×1.16%
live2×1.16%

Skype Click-to-Call for Mac and PC vs Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording

Skype Click-to-Call for Mac and PC

1. Listing metadata

Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Skype Click-to-Call for Mac and PC or Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording cheaper?

Which has better reviews, Skype Click-to-Call for Mac and PC or Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording?

Should I choose Skype Click-to-Call for Mac and PC or Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording?

Which is faster to set up, Skype Click-to-Call for Mac and PC or Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Skype Click-to-Call for Mac and PC and Samespace CTI | Telephony| Dialer | Contact Center | IVR | ACD | Call Recording?