Is Skype Click-to-Call for Mac and PC or CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT cheaper?

Skype Click-to-Call for Mac and PC is the cheaper option — it offers a free plan (free). CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, Skype Click-to-Call for Mac and PC or CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT?

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT has the higher average rating (5.0★ from 156 reviews) compared to Skype Click-to-Call for Mac and PC (3.7★ from 39 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Skype Click-to-Call for Mac and PC or CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT?

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT holds the higher average rating (5.0★ vs 3.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Skype Click-to-Call for Mac and PC or CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT?

Both apps are one-click installs from the Salesforce AppExchange. CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT has the deeper published review base (156 vs 39), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Skype Click-to-Call for Mac and PC typically suits early-stage and growth-mode teams based on its published review base (39 reviews). CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT typically suits early-stage and growth-mode teams based on its published review base (156 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Skype Click-to-Call for Mac and PC and CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT?

Migration support varies by app and category. Skype Click-to-Call for Mac and PC and CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Skype Click-to-Call for Mac and PC" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Skype Click-to-Call vs CTI Data Connector — Salesforce

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT vs Skype Click-to-Call for Mac and PC

Side-by-side comparison · 24 data points

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT

5.0·156reviews

Unaric Voice lets you handle Microsoft Teams Phone calls directly in Salesforce without a third-party telephony platform. Calling stays governed in Microsoft Teams and is logged to Salesforce wherever reps answer. Works with Service Cloud Voice (SCV).

salesforcepaid

Change

1. Listing metadata

Field-level data

	Skype Click-to-Call for Mac and PC	CTI Data Connector for Salesforce - any PBX \| MS-Teams \| HVS \| BYOT
Tagline	“1: Seamless click-to-dial functionality built into the Salesforce user interface as you already know it. 2: Automated call task workflow + Integrated activity history in the sidebar.”183 chars	“Unaric Voice lets you handle Microsoft Teams Phone calls directly in Salesforce without a third-party telephony platform. Calling stays governed in Microsoft Teams and is logged to Salesforce wherever reps answer. Works with Service Cloud Voice (SCV). ”252 chars
Description	841 / 2000 chars42% used	1192 / 2000 chars60% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	VersatileCapitalist, Inc	Unaric

At a glance

8 metrics · auto-computed

Feature comparison between Skype Click-to-Call for Mac and PC and CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT
Metric	Skype Click-to-Call for Mac and PC	CTI Data Connector for Salesforce - any PBX \| MS-Teams \| HVS \| BYOT
Rating	3.7 ★	★ 5.0 ★
Total reviews	39	★ 156
Free plan	★ Yes	—
Pricing	free	paid
Pricing tiers	—	2 tiers
Listed features	3	★ 7
Languages	1 supported	16 supported
Listed since	Jan 2011	Aug 2011

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Skype Click-to-Call for Mac and PC's 3.7★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Skype Click-to-Call for Mac and PC offers a free tier (free) while CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.

Review base

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT has the larger user base (156 reviews vs 39), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Skype Click-to-Call for Mac and PC's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT; mid-market and enterprise admins with specific feature requirements should evaluate both — Skype Click-to-Call for Mac and PC's 39-review base may include the workflow context that matches your specific use case better than CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Skype Click-to-Call for Mac and PC audit • CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT audit

Listed	January 21, 2011	August 11, 2011

Last updated	—	—

Keyword	Skype Click-to-Call for Mac and PC	CTI Data Connector for Salesforce - any PBX \| MS-Teams \| HVS \| BYOT
call	#9	#1

6. App details

Long-form description · keyword frequency

Skype Click-to-Call for Mac and PC

3: Post Install Setup Instructions: Step 1: Add users to the Call Center Go to Setup, enter Call Centers in the Quick find box, then click Call Centers. Click the Edit next to the "ClickToDial" Center Adapter and then click Manage Call Center Users. Add any additional users that you want to use this app. OR Click the Plus icon (+) to the right of your current tabs. The All Tabs page appears. Click on "Click to Call" Tab | Select Manage Users| Select users from the list view | Click "Add to Call Center". Step 2: Goto Leads/Contacts/Accounts | Select a Record | Click any Phone/Mobile field to place a call. Call activity should appear in the sidebar. 4: Support and Feature Request: Please post your support questions and feature requests: https://success.salesforce.com/_ui/core/chatter/groups/GroupProfilePage?g=0F9300000001oYD

Top keywords

call8×5.67%
click8×5.67%
users5×3.55%
center4×2.84%
add3×2.13%
call center3×2.13%
select3×2.13%
call centers2×1.42%
centers2×1.42%
post2×1.42%
setup2×1.42%
step2×1.42%

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT

NATIVE MICROSOFT TEAMS PHONE IN SALESFORCE Unaric Voice lets reps handle Teams Phone calls in Salesforce without a third-party telephony platform. Teams stays the phone system; Salesforce is where reps work. GOVERNED IN TEAMS Numbers, queues, and policies stay managed in Teams Admin Center. Caller ID, dial plans, and routing follow Teams settings, with no duplicate setup and no separate telephony platform to maintain. RING-TIME CONTEXT FROM TEAMS QUEUES See the Teams queue name and caller ID as the phone rings in Salesforce, using your existing Teams call queues and routing. When a match exists, Salesforce can open the right record before you answer. TRUE MOBILITY Calls ring in Teams and Salesforce. Answer in Salesforce even if Teams isn’t open, or pick up in Teams (mobile, desktop, or desk phone) and capture the voice activity on the Salesforce. SERVICE CLOUD VOICE (SCV) OPTION Support Salesforce Voice / Service Cloud Voice for service teams while keeping Teams Phone governed in Teams. SECURITY BOUNDARY Call media stays in Teams. No Unaric call-data database and no call audio stored. Call activity is logged to Salesforce from your Microsoft tenant via Microsoft Graph

Top keywords

teams16×8.47%
salesforce10×5.29%
phone6×3.17%
voice5×2.65%
call4×2.12%
microsoft3×1.59%
queues3×1.59%
service3×

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT vs Skype Click-to-Call for Mac and PC

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT

1. Listing metadata

Skype Click-to-Call for Mac and PC

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Skype Click-to-Call for Mac and PC or CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT cheaper?

Which has better reviews, Skype Click-to-Call for Mac and PC or CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT?

Should I choose Skype Click-to-Call for Mac and PC or CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT?

Which is faster to set up, Skype Click-to-Call for Mac and PC or CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Skype Click-to-Call for Mac and PC and CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT?