PhoneTools vs 360 SMS App

PhoneTools screens UK phone numbers against TPS and CTPS registers within Salesforce to help meet PECR requirements and support GDPR-aligned direct marketing practices. The Telephone Preference Service (TPS) is a central register of individuals who have opted out of receiving live marketing calls. The Corporate TPS (CTPS) works in the same way for companies and other corporate bodies, including limited liability partnerships, Scottish partnerships and government bodies. You must not make unsolicited live marketing calls to registered numbers unless the subscriber has specifically agreed to receive your calls, even if they are an existing customer. You must also respect objections made directly to your organisation. ✔ Get instant screening feedback through traffic light indicators in Salesforce. ✔ Save time with scheduled screening, run checks manually or automate them with Salesforce Flow. ✔ Use screening results in Salesforce reports, list views and call queues. ✔ Set formula-based rules to screen only records that need checking. ✔ Pay by record, with one monthly lookup covering all phone numbers on that record.

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.