Which has better reviews, MassMailer - Native App, Email Marketing, Mass Email, Email Alerts, Attach Files or BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer?

MassMailer - Native App, Email Marketing, Mass Email, Email Alerts, Attach Files (4.9★, 164 reviews) and BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer (5.0★, 2 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose MassMailer - Native App, Email Marketing, Mass Email, Email Alerts, Attach Files or BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer?

BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, MassMailer - Native App, Email Marketing, Mass Email, Email Alerts, Attach Files or BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer?

Both apps are one-click installs from the Salesforce AppExchange. MassMailer - Native App, Email Marketing, Mass Email, Email Alerts, Attach Files has the deeper published review base (164 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

MassMailer - Native App, Email Marketing, Mass Email, Email Alerts, Attach Files typically suits early-stage and growth-mode teams based on its published review base (164 reviews). BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

MassMailer - Native vs BeCloud - Cloud — Salesforce

BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer vs MassMailer - Native App,

Side-by-side comparison · 24 data points

BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer

5.0·2reviews

The BeInContact solution offers, together with Salesforce, a powerful routing engine unifying all contact channels in one single user interface.

salesforcefreemium

Change

1. Listing metadata

Field-level data

	MassMailer - Native App,	BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer
Tagline	“✔ Mass Email, Bulk Email, Single Email to any Standard or Custom Object ✔ Email Parent or Child objects ✔ Attach Files ✔ Email Alerts ✔ Drip Campaigns ✔ Merge Fields ✔ Build Templates ✔ Verify Emails ✔ Track Emails & Statistics ✔ Dedicated IP”242 chars	“The BeInContact solution offers, together with Salesforce, a powerful routing engine unifying all contact channels in one single user interface.”144 chars
Description	1167 / 2000 chars58% used	970 / 2000 chars49% used
Screenshots	—	—
Languages	nlenfifrde+11 more	nlenfrdeit+3 more
Platforms	Salesforce	Salesforce
Developer	MassMailer, Inc

At a glance

8 metrics · auto-computed

Feature comparison between MassMailer - Native App, Email Marketing, Mass Email, Email Alerts, Attach Files and BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer
Metric	MassMailer - Native App, Email Marketing, Mass Email, Email Alerts, Attach Files	BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer
Rating	4.9 ★	★ 5.0 ★
Total reviews	★ 164	2
Free plan	—	★ Yes
Pricing	paid	freemium
Pricing tiers	1 tier	—
Listed features	3	★ 6
Languages	16 supported	8 supported
Listed since	Dec 2010	Jan 2019

AppRanks verdict

Generated from live data on this page

The call

MassMailer - Native App, Email Marketing, Mass Email, Email Alerts, Attach Files and BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

On pricing, BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer offers a free tier (freemium) while MassMailer - Native App, Email Marketing, Mass Email, Email Alerts, Attach Files starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

MassMailer - Native App, Email Marketing, Mass Email, Email Alerts, Attach Files has the larger user base (164 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: MassMailer - Native App, Email Marketing, Mass Email, Email Alerts, Attach Files audit • BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer audit

Listed	December 15, 2010	January 2, 2019

Last updated	—	—

3. Features

As listed by each developer

MassMailer - Native App,

A native Salesforce app to send emails to any Standard or Custom Object with file attachments. Get rid of your frustrations by eliminating the email limitations of Salesforce. You can track opens, clicks, bounces, unsubscribes, and other statistics.
After all the effort of setting up an email campaign, and executing the last thing you’d want is for your emails to hit the spam folder. The best way to ensure your emails reach your prospects’ inbox is to use email authentication and the Dedicated IP.
Sending file attachments is easy, just upload from the computer or select from Salesforce. Send Email Alerts and Drip Campaigns through Process Builder and track the emails. Verify Emails to reduce the Bounces. Monitor Email Reputation and Blacklists.

BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer

EASY TO DECIDE: You will be Live in a few days without waiting for whole months. After examining your request and your needs you will be able to be operational within a few days or weeks, depending on the complexity of the project.
EASY TO USE: BeInContact is designed to be simple and intuitive. Through a short training, both remotely and in on premise, you will be able to fully grasp the entire solution and have complete access to it.
FULLY CUSTOMISABLE: BeInContact can be personalised to suite every business needs, including working with multiple communication channels. (Voice, Mail, SMS Chatbots, socials, etc...)
FULL CLOUD PLATFORM: no expansive hardware, nor IT infrastructures are needed to make BeInContact work. No defined physical location either. An internet connection is all you need
MANAGEMENT OPTIMIZATION: Manage customer interactions and agents operations without shifting from one channel to the other. All the analytics will be at your disposal on one single screen
CTI integration with Search and Pop up screens Leads and contacts-based Click to Call and Outbound campaigns Call Recording & Transcript

Keyword	MassMailer - Native App,	BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer
chatbot	#112	#64

6. App details

Long-form description · keyword frequency

MassMailer - Native App,

FEATURES - Simple wizard to send mass emails or marketing emails ✔ Select a view of any size ✔ Select an email template from Salesforce or create your own template using the MassMailer Template Builder ✔ Choose to Send now or schedule later -Mass email to campaign members from the Campaign object -Send unlimited bulk emails - No daily email limit -Send an email to any object, parent object, or to the related lists -Log email activity history -Merge fields from the object, and any parent object -Track emails & statistics -Send & Track Workflow Email Alerts through the Process Builder -Send Drip Email Campaigns through the Process Builder -Verify Emails to reduce the Bounces -Authenticate email domain, brand your links, use the Dedicated IP to increase the email deliverability -Send Single email to any Object -Email File Attachments -Create List Views by filtering from the parent or child object fields -Send from any Domain -Monitor Domain and IP Reputation Industries: Financial Services, Nonprofit, Higher Ed, Staffing, Real Estate, Healthcare, Retail, Hospitality, Travel Email: [email protected] ★ Click Get It Now for a 15-Day FREE Trial ★

Top keywords

email11×6.08%
object7×3.87%
-send6×3.31%
emails5×2.76%
builder3×1.66%
domain3×1.66%
parent3×1.66%
template3×1.66%
campaign2×1.10%
fields2×1.10%
ip2×1.10%
massmailer2×1.10%

BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer

Use the advanced BeInContact solution integrated with Salesforce to develop the communication strategy that best suits your company. BeInContact solution offers, together with Salesforce, a powerful routing engine unifying all contact channels. This way, operators of the Salesforce Contact Center are able, using the BeInContact page only, to manage all the configured contact channels in one single user interface. Integration with Salesforce allows operators to have all customer information on screen, thus optimizing and simplifying daily operations. Benefits: - Eliminate screen switching with intuitive interface; - No software installation; - Reduce call handling times with automatic CTI screen pops, identify callers and route them to the right agent; - Display caller information with CTI screen pops; - Incoming callers are instantly matched to existing contact records, which are automatically displayed; - Any browser (Chrome, Firefox, Safari, etc.)

Top keywords

contact4×2.92%
salesforce4×2.92%
screen4×2.92%
beincontact3×2.19%
callers2×1.46%
channels2×1.46%
contact channels2×1.46%
cti2×1.46%
cti screen

BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer vs MassMailer - Native App,

BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer

1. Listing metadata

MassMailer - Native App,

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is MassMailer - Native App, Email Marketing, Mass Email, Email Alerts, Attach Files or BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer cheaper?

Which has better reviews, MassMailer - Native App, Email Marketing, Mass Email, Email Alerts, Attach Files or BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer?

Should I choose MassMailer - Native App, Email Marketing, Mass Email, Email Alerts, Attach Files or BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer?

Which is faster to set up, MassMailer - Native App, Email Marketing, Mass Email, Email Alerts, Attach Files or BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between MassMailer - Native App, Email Marketing, Mass Email, Email Alerts, Attach Files and BeCloud - Cloud Contact Center Omnichannel CTI / AI / IVR / ACD / Dialer?