Side-by-side comparison · 24 data points
Glance empowers customer-facing teams with in-the-moment collaboration inside Salesforce. Instantly launch cobrowsing, screen sharing, video, and more to guide customers, resolve issues faster, and drive better business outcomes—seamlessly and securely.
| Glance Cobrowse | RedFerns | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
| Metric | Glance Cobrowse | RedFerns: Mass Approvals |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 185 | 1 |
| Free plan | — | ★ Yes |
| Pricing | paid | free |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | — |
| Listed features | ★ 9 | 4 |
| Languages | 6 supported | 1 supported |
| Listed since | Dec 2010 | May 2024 |
Glance Cobrowse and RedFerns: Mass Approvals are evenly matched on rating (4.9★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. On pricing, RedFerns: Mass Approvals offers a free tier (free) while Glance Cobrowse starts at paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. Glance Cobrowse has the larger user base (185 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. RedFerns: Mass Approvals's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Glance Cobrowse audit • RedFerns: Mass Approvals audit
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| Last updated | — | — |
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| Keyword | Glance Cobrowse | RedFerns |
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| sign app | #108 | #95 |
RedFerns: Mass Approvals is the cheaper option — it offers a free plan (free). Glance Cobrowse starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.
Glance Cobrowse (4.9★, 185 reviews) and RedFerns: Mass Approvals (5.0★, 1 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. Glance Cobrowse fits better if you prioritize broader integrations; RedFerns: Mass Approvals is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. Glance Cobrowse has more onboarding documentation maturity (185 reviews vs 1), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Glance Cobrowse typically suits early-stage and growth-mode stores based on its review-base composition (185 reviews). RedFerns: Mass Approvals aligns more with early-stage and growth-mode stores (1 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Glance Cobrowse and RedFerns: Mass Approvals both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from RedFerns: Mass Approvals" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
