Side-by-side comparison · 24 data points
Glance empowers customer-facing teams with in-the-moment collaboration inside Salesforce. Instantly launch cobrowsing, screen sharing, video, and more to guide customers, resolve issues faster, and drive better business outcomes—seamlessly and securely.
| Glance Cobrowse | Matchbox | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Metric | Glance Cobrowse | Matchbox |
|---|---|---|
| Rating | 4.9 ★ | — |
| Total reviews | 185 | 0 |
| Free plan | — | ★ Yes |
| Pricing | paid | free |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | — |
| Listed features | ★ 9 | 3 |
| Languages | 6 supported | 1 supported |
| Listed since | Dec 2010 | Jun 2020 |
Based on the data on this page, Glance Cobrowse is the stronger choice for most Salesforce AppExchange merchants — 4.9★ vs Matchbox's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Matchbox offers a free tier (free) while Glance Cobrowse starts at paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. Glance Cobrowse has the larger user base (185 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Matchbox's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Glance Cobrowse; mid-market and enterprise merchants with specific feature requirements should evaluate both — Matchbox's 0-review base may include the workflow context that matches your specific use case better than Glance Cobrowse's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Glance Cobrowse audit • Matchbox audit
| Listed |
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| Last updated | — | — |
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| Keyword | Glance Cobrowse | Matchbox |
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| software on | #3 | Not ranked |
| mobile app | #4 | Not ranked |
| products and services | #4 | Not ranked |
Matchbox is the cheaper option — it offers a free plan (free). Glance Cobrowse starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.
It depends on what you're optimizing for. Glance Cobrowse fits better if you prioritize rating consistency; Matchbox is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. Glance Cobrowse has more onboarding documentation maturity (185 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Glance Cobrowse typically suits early-stage and growth-mode stores based on its review-base composition (185 reviews). Matchbox aligns more with early-stage and growth-mode stores (0 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Glance Cobrowse and Matchbox both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Matchbox" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
