Channel Plans vs Glance Cobrowse
Side-by-side comparison · 24 data points
Channel Plans
Functionalities offered in this package let you create business plans, easily add and track your business goals all the way through to completion. It is aimed at offering an engaging, easy experience for both business partners and channel managers.
Shopifyfree
Glance Cobrowse
Glance empowers customer-facing teams with in-the-moment collaboration inside Salesforce. Instantly launch cobrowsing, screen sharing, video, and more to guide customers, resolve issues faster, and drive better business outcomes—seamlessly and securely.
Shopifypaid
At a glance
| Metric | Glance Cobrowse | Channel Plans |
|---|---|---|
| Rating | ★ 4.9 ★ | 2.0 ★ |
| Total reviews | ★ 185 | 3 |
| Free plan | — | ★ Yes |
| Pricing | paid | free |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | — |
| Listed features | ★ 9 | 3 |
| Languages | 6 supported | 7 supported |
| Listed since | Dec 2010 | Aug 2018 |
AppRanks verdict
Generated from live data on this pageBased on the data on this page, Glance Cobrowse is the stronger choice for most Salesforce AppExchange merchants — 4.9★ vs Channel Plans's 2.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Channel Plans offers a free tier (free) while Glance Cobrowse starts at paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. Glance Cobrowse has the larger user base (185 reviews vs 3), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Channel Plans's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Glance Cobrowse; mid-market and enterprise merchants with specific feature requirements should evaluate both — Channel Plans's 3-review base may include the workflow context that matches your specific use case better than Glance Cobrowse's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Glance Cobrowse audit • Channel Plans audit
1. Listing metadata
Field-level data| Glance Cobrowse | Channel Plans | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
2. Pricing & plans
Listed prices · monthly · USDTier
Glance Cobrowse
Channel Plans
Paid #1
Default Plan
35
—
3. Features
As listed by each developerGlance Cobrowse
- Launch Glance from any Salesforce object in Service, Sales, Experience, Industry Clouds, or Chat to instantly connect with customers in apps, portals, or websites.
- Leverage existing routing, escalations, and communication channels to start from any interaction.
- Cobrowse on websites to highlight, gesture, scroll, and guide across content, PDFs, and domains. Mask or redact sensitive data, fields, elements, or pages.
- Advanced cobrowsing supports secure document sharing, multi-user sessions, seamless screen sharing, and video.
- Cobrowse in mobile apps to highlight, gesture, add video, and mask sensitive fields, elements, or screens.
- Let customers live stream from their mobile camera for real-time context and support.
- Glance meets strict data privacy and security standards, verified by highly-regulated Fortune 500 companies.
- Glance scales reliably during critical times like holiday shopping, open enrollment, and tax season, without loss in quality.
- Use for consultative sales, onboarding, training, support, advisory services, and personalized assistance.
Channel Plans
- Create business goals using an engaging, very visual UI available using Salesforce Communities.
- Submit plans for approval and collaborate with channel managers seamlessly. State managements, alerts, easy access interactions for partners.
- As channel managers track progress using the dashboards that come prepackaged as part of this package.
4. Categories & rankings
Shared categories on the same row · in-category position inline5. Search rankings
Top 5 keywords · shared rankings prioritized| Keyword | Glance Cobrowse | Channel Plans |
|---|---|---|
| poll | #58 | Not ranked |
| freeform | #59 | Not ranked |
| chatbot | #93 | Not ranked |
7. Activity in the last 90 days
Tracked changes · pricing, features, copy, screenshotsGlance Cobrowse · 3 changes
- Apr 13descriptionListing copy updated
- Apr 13descriptionListing copy updated
- Apr 13descriptionListing copy updated
Channel Plans · 1 changes
- Apr 13descriptionListing copy updated
9. App details
Long-form description · keyword frequencyGlance Cobrowse
A top five bank in the U.S. assists an estimated 1 in 4 customers in completing various online transactions, such as opening accounts, depositing checks, applying for loans, and more, across multiple domains on both desktops and mobile devices. A top wealth management company advises over 50 million individuals with financial planning, advice, and educational resources, guiding them during mobile app and website interactions on how to make their goals a reality. A top health insurance provider with 2.5 million members enables direct employees and third-party approved brokers to guide the shopping experience and enrollment process for individuals new to Medicare. A leading financial services software provider offers live CPAs on demand from within their tax preparation and bookkeeping software, resulting in a $1B+ product services offering. A leading restaurant point-of-sale solution provider delivers remote onboarding, training, device troubleshooting, and support, resulting in faster time to value, lower support expenses, and 20% higher CSAT ratings.
Top keywords
- provider3×1.91%
- financial2×1.27%
- individuals2×1.27%
- leading2×1.27%
- million2×1.27%
- mobile2×1.27%
- resulting2×1.27%
- services2×1.27%
- software2×1.27%
- support2×1.27%
Channel Plans
Functionalities offered in this package let you create business plans, easily add and track your business goals all the way through to completion. It is aimed at offering an engaging, easy experience for both business partners and channel managers.
Top keywords
- business3×7.69%
Frequently asked
Common questions about this comparisonIs Glance Cobrowse or Channel Plans cheaper?
Channel Plans is the cheaper option — it offers a free plan (free). Glance Cobrowse starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.
Which has better reviews, Glance Cobrowse or Channel Plans?
Glance Cobrowse has the higher average rating (4.9★ from 185 reviews) compared to Channel Plans (2.0★ from 3 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Should I choose Glance Cobrowse or Channel Plans?
It depends on what you're optimizing for. Glance Cobrowse fits better if you prioritize rating consistency; Channel Plans is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Which is faster to set up, Glance Cobrowse or Channel Plans?
Both apps are one-click installs from the Salesforce AppExchange marketplace. Glance Cobrowse has more onboarding documentation maturity (185 reviews vs 3), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Which works better for small vs large Salesforce AppExchange stores?
Glance Cobrowse typically suits early-stage and growth-mode stores based on its review-base composition (185 reviews). Channel Plans aligns more with early-stage and growth-mode stores (3 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Can I migrate data between Glance Cobrowse and Channel Plans?
Migration support varies by app and category. Glance Cobrowse and Channel Plans both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Channel Plans" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.