Side-by-side comparison · 24 data points
Survey Force (Lightning Ready) allows you to create, send, and capture customer feedback natively in salesforce.com.
| Survey Force by Salesforce Labs | Survey Vista | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
Automate customer feedback surveys (CSAT, NPS, CES, VoC) in Salesforce on case close, pre-filled forms, assessments, checklists & data collection. Trigger actions & alerts, create cases, launch flows, and close customer feedback loops — inside Salesforce.
| Metric | Survey Force by Salesforce Labs | Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists |
|---|---|---|
| Rating | 3.2 ★ | ★ 5.0 ★ |
| Total reviews | ★ 274 | 238 |
| Free plan | Yes | Yes |
| Pricing | free | freemium |
| Listed features | 3 | ★ 9 |
| Review velocity (30d) | — | 3 new |
| Languages | 1 supported | 16 supported |
| Listed since | Aug 2010 | Jun 2020 |
Based on the data on this page, Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Survey Force by Salesforce Labs's 3.2★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Survey Force by Salesforce Labs at free, Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists at freemium. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists; mid-market and enterprise admins with specific feature requirements should evaluate both — Survey Force by Salesforce Labs's 274-review base may include the workflow context that matches your specific use case better than Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Survey Force by Salesforce Labs audit • Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists audit
| Listed |
|---|
| Last updated | — | — |
|---|
| Keyword | Survey Force by Salesforce Labs | Survey Vista |
|---|---|---|
| surveys | #3 | #1 |
| survey app | #1 | Not ranked |
| feedback form | Not ranked | #1 |
| platform that turns | Not ranked | #1 |
| survey | #3 | Not ranked |
No tracked changes.
| Signal | Survey Force by Salesforce Labs | Survey Vista |
|---|---|---|
| Average rating | 3.2 ★ (274) | 5.0 ★ (238) |
| Rating distribution | 5— 4— 3— 2— 1— | 597% 43% 30% 20% 10% |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +3 |
| Reviews · last 90 days | — | +7 |
No reviews yet.
Both Survey Force by Salesforce Labs and Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists offer paid plans only. Survey Force by Salesforce Labs starts at free; Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists starts at freemium. Compare the per-tier features in the Pricing section above before committing.
Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists has the higher average rating (5.0★ from 238 reviews) compared to Survey Force by Salesforce Labs (3.2★ from 274 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists holds the higher average rating (5.0★ vs 3.2★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Survey Force by Salesforce Labs has the deeper published review base (274 vs 238), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Great product, Affortable Solution, Great Support - my favorite AppExchange add on Unlike other apps, this is truly native SFDC built. So adding small customizations, and integrating the data into your business process with list views/page layouts/flows is quick and easy. Their online documentation was one of the re
Very attentive team and powerful product SurveyVista is a great product and company. Their product is versatile and can be applied to many use cases beyond just collecting customer feedback. While it takes a small learning curve to get the hang of using the tools, once you get it, you can do a lot with it. The best th
Naimish & the Support Team were great! We requested a data load for a survey that was incorrectly built and they were more than helpful in backfilling the data!
I had an excellent experience with the Ardira Support team! They were incredibly knowledgeable, patient, and took the time to explain everything in detail instead of just providing a quick answer. They walked me through the survey configuration, answered all of my questions, and helped me understand exactly how the pr
Excellent support! Excellent support! Very patient, responsive and professional throughout the whole process. After many rounds of communication, Rao and Naimish finally helped me resolve the NPS survey sending issue in Survey Vista successfully. Truly appreciate your great help and detailed troubleshooting! Highly re
Survey Force by Salesforce Labs typically suits early-stage and growth-mode teams based on its published review base (274 reviews). Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists typically suits early-stage and growth-mode teams based on its published review base (238 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Survey Force by Salesforce Labs and Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
