Side-by-side comparison · 24 data points
Survey Force (Lightning Ready) allows you to create, send, and capture customer feedback natively in salesforce.com.
| Survey Force by Salesforce Labs | Formstack - Native form builder & data collection for Salesforce | |
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| Description | ||
| Screenshots | — | — |
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Formstack Forms for Salesforce is a 100% native Salesforce form builder. Dynamically prefill forms, generate and update records, and connect to any standard or custom object within your Salesforce account. Click "Get it Now" for a free 14-day trial!
| Metric | Survey Force by Salesforce Labs | Formstack - Native form builder & data collection for Salesforce |
|---|---|---|
| Rating | 3.2 ★ | ★ 4.7 ★ |
| Total reviews | ★ 274 | 213 |
| Free plan | ★ Yes | — |
| Pricing | free | paid |
| Listed features | 3 | 3 |
| Review velocity (30d) | — | 0 new |
| Languages | 1 supported | 1 supported |
| Listed since | Aug 2010 | Sep 2014 |
Based on the data on this page, Formstack - Native form builder & data collection for Salesforce is the stronger choice for most Salesforce AppExchange admins — 4.7★ vs Survey Force by Salesforce Labs's 3.2★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Survey Force by Salesforce Labs offers a free tier (free) while Formstack - Native form builder & data collection for Salesforce starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
Survey Force by Salesforce Labs has the larger user base (274 reviews vs 213), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Formstack - Native form builder & data collection for Salesforce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Formstack - Native form builder & data collection for Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — Survey Force by Salesforce Labs's 274-review base may include the workflow context that matches your specific use case better than Formstack - Native form builder & data collection for Salesforce's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Survey Force by Salesforce Labs audit • Formstack - Native form builder & data collection for Salesforce audit
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| Keyword | Survey Force by Salesforce Labs | Formstack - Native form builder & data collection for Salesforce |
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| survey app | #1 | Not ranked |
| now production trial | Not ranked | #1 |
| contact form | Not ranked | #1 |
| between salesforce | Not ranked | #1 |
| survey | #3 | Not ranked |
| Signal | Survey Force by Salesforce Labs | Formstack - Native form builder & data collection for Salesforce |
|---|---|---|
| Average rating | 3.2 ★ (274) | 4.7 ★ (213) |
| Rating distribution | 5— 4— 3— 2— 1— | 50% 40% 30% 20% 1100% |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +0 |
| Reviews · last 90 days | — | +1 |
No reviews yet.
Customer Support is Nonexistent I am so disappointed in the lack of support there is for this product. You can never get anyone on the phone. You have to submit a ticket (you don't get any kind of confirmation or copy of your submission btw). You wait and get an email that typically consists of a reference to instruc
Survey Force by Salesforce Labs is the cheaper option — it offers a free plan (free). Formstack - Native form builder & data collection for Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
Formstack - Native form builder & data collection for Salesforce has the higher average rating (4.7★ from 213 reviews) compared to Survey Force by Salesforce Labs (3.2★ from 274 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Formstack - Native form builder & data collection for Salesforce holds the higher average rating (4.7★ vs 3.2★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Survey Force by Salesforce Labs has the deeper published review base (274 vs 213), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Survey Force by Salesforce Labs typically suits early-stage and growth-mode teams based on its published review base (274 reviews). Formstack - Native form builder & data collection for Salesforce typically suits early-stage and growth-mode teams based on its published review base (213 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Survey Force by Salesforce Labs and Formstack - Native form builder & data collection for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Formstack - Native form builder & data collection for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.