Is Metaswitch Click-to-Dial for Salesforce or RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant cheaper?

Metaswitch Click-to-Dial for Salesforce is the cheaper option — it offers a free plan (free). RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, Metaswitch Click-to-Dial for Salesforce or RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant?

RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant has the higher average rating (5.0★ from 4 reviews) compared to Metaswitch Click-to-Dial for Salesforce (1.0★ from 1 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Metaswitch Click-to-Dial for Salesforce or RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant?

RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant holds the higher average rating (5.0★ vs 1.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Metaswitch Click-to-Dial for Salesforce or RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant?

Both apps are one-click installs from the Salesforce AppExchange. RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant has the deeper published review base (4 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Metaswitch Click-to-Dial for Salesforce typically suits early-stage and growth-mode teams based on its published review base (1 reviews). RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant typically suits early-stage and growth-mode teams based on its published review base (4 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Metaswitch Click-to-Dial for Salesforce and RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant?

Migration support varies by app and category. Metaswitch Click-to-Dial for Salesforce and RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Metaswitch Click-to-Dial for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Metaswitch vs RingByName Telephony — Salesforce

RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant vs Metaswitch Click-to-Dial for Salesforce

Side-by-side comparison · 24 data points

RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant

5.0·4reviews

Business telephony integration for Salesforce through an AppExchange Plugin. Make and receive phone calls using your business phone number directly through Salesforce. Contact details screenpop on inbound calls and click-to-call for outbound calls.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Metaswitch Click-to-Dial for Salesforce	RingByName Telephony \| Click-to-Call \| CTI \| Dialer \| Recording \| Auto-Attendant
Tagline	“Does your telephone service provider use Metaswitch equipment? Ever wish for native click-to-dial functionality that didn't alter the way you use Salesforce or require retraining? If so, this is the App for you! No software to install on your PC.”248 chars	“Business telephony integration for Salesforce through an AppExchange Plugin. Make and receive phone calls using your business phone number directly through Salesforce. Contact details screenpop on inbound calls and click-to-call for outbound calls.”250 chars
Description	758 / 2000 chars38% used	758 / 2000 chars38% used
Screenshots	—	—
Languages	en	enptes
Platforms	Salesforce	Salesforce
Developer	VersatileCapitalist, Inc	RingByName

At a glance

8 metrics · auto-computed

Feature comparison between Metaswitch Click-to-Dial for Salesforce and RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant
Metric	Metaswitch Click-to-Dial for Salesforce	RingByName Telephony \| Click-to-Call \| CTI \| Dialer \| Recording \| Auto-Attendant
Rating	1.0 ★	★ 5.0 ★
Total reviews	1	★ 4
Free plan	★ Yes	—
Pricing	free	paid
Pricing tiers	—	1 tier
Listed features	3	3
Languages	1 supported	3 supported
Listed since	May 2012	Aug 2018

Listed	May 16, 2012	August 15, 2018

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Metaswitch Click-to-Dial for Salesforce	RingByName Telephony \| Click-to-Call \| CTI \| Dialer \| Recording \| Auto-Attendant
calls	Not ranked	#2
phone number	Not ranked	#9
contact	Not ranked	#100

6. App details

Long-form description · keyword frequency

Metaswitch Click-to-Dial for Salesforce

Metaswitch Salesforce Click-to-Dial requires that your telephone service is provided by a service provider that has deployed Metaswitch EAS equipment. Metaswitch Salesforce Click-to-Dial is the only tool that works extensively from a Salesforce perspective. Nothing separate to install, maintain, or relearn. It's agent and administrator ready! Works from anywhere! PC/Mac with internet access, all popular browsers, plus a phone or SIP client and your Salesforce and CommPortal credentials. That's all you need to get started. Easily re-brand the application to your corporate images, or as a service provider reselling Salesforce + Metaswitch integrated solutions. Download it today. It just takes a few clicks, all fully explained in the user guide

Top keywords

salesforce5×4.55%
metaswitch4×3.64%
service3×2.73%
click-to-dial2×1.82%
metaswitch salesforce2×1.82%
metaswitch salesforce click-to-dial2×1.82%
provider2×1.82%
salesforce click-to-dial2×1.82%
service provider2×1.82%
works2×1.82%

RingByName is a cloud-based PBX and VoIP service provider. We provide Enterprise class business phone service and powerful UCaaS features, combined with built-in customer contact and journey management tools. Our platform offers cutting edge features such as business texting, analytics, call recording, and mobile applications. It’s powerful and easy to manage platform allows enterprises to easily deploy and maintain across multiple locations. RingByName’s Salesforce plug-in allows you to integrate the power of RingByName with your Salesforce account. Install the RingByName application via the Salesforce App Exchange and extend the power of RingByName beyond a simple click-to-call interface into a fully integrated marriage of telephony and CRM.

Top keywords

ringbyname5×4.63%
salesforce3×2.78%
allows2×1.85%
business2×1.85%
platform2×1.85%
power2×1.85%
power of ringbyname2×1.85%
service2×1.85%

RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant vs Metaswitch Click-to-Dial for Salesforce

RingByName Telephony | Click-to-Call | CTI | Dialer | Recording | Auto-Attendant

1. Listing metadata

Metaswitch Click-to-Dial for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings