Side-by-side comparison · 24 data points
Does your telephone service provider use Metaswitch equipment? Ever wish for native click-to-dial functionality that didn't alter the way you use Salesforce or require retraining? If so, this is the App for you! No software to install on your PC.
| Metaswitch Click-to-Dial for Salesforce | Ring.io Sales Engagement and Power Dialer | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
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✔️ Multi-channel sales engagement ✔️ Data-driven sequences ✔️ Power Dialer (texts, email, voicemail drop) ✔️ Auto data-logging and call recording ✔️ Coaching: eavesdrop, call whisper, live monitor ✔️ Local area codes, bulletproof Caller ID, SPAM detection
| Metric | Metaswitch Click-to-Dial for Salesforce | Ring.io Sales Engagement and Power Dialer |
|---|---|---|
| Rating | 1.0 ★ | ★ 5.0 ★ |
| Total reviews | 1 | ★ 20 |
| Free plan | ★ Yes | — |
| Pricing | free | paid |
| Built for Shopify | — | — |
| Pricing tiers | — | 3 tiers |
| Listed features | 3 | 3 |
| Languages | 1 supported | 1 supported |
| Listed since | May 2012 | Mar 2021 |
Based on the data on this page, Ring.io Sales Engagement and Power Dialer is the stronger choice for most Salesforce AppExchange merchants — 5.0★ vs Metaswitch Click-to-Dial for Salesforce's 1.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Metaswitch Click-to-Dial for Salesforce offers a free tier (free) while Ring.io Sales Engagement and Power Dialer starts at paid. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Ring.io Sales Engagement and Power Dialer; mid-market and enterprise merchants with specific feature requirements should evaluate both — Metaswitch Click-to-Dial for Salesforce's 1-review base may include the workflow context that matches your specific use case better than Ring.io Sales Engagement and Power Dialer's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Metaswitch Click-to-Dial for Salesforce audit • Ring.io Sales Engagement and Power Dialer audit
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| Keyword | Metaswitch Click-to-Dial for Salesforce | Ring.io Sales Engagement and Power Dialer |
|---|---|---|
| m2e multichannel connect | Not ranked | #3 |
| power dialer | Not ranked | #4 |
| sales engagement | Not ranked | #5 |
Metaswitch Click-to-Dial for Salesforce is the cheaper option — it offers a free plan (free). Ring.io Sales Engagement and Power Dialer starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.
Ring.io Sales Engagement and Power Dialer has the higher average rating (5.0★ from 20 reviews) compared to Metaswitch Click-to-Dial for Salesforce (1.0★ from 1 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Metaswitch Click-to-Dial for Salesforce fits better if you prioritize broader integrations; Ring.io Sales Engagement and Power Dialer is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. Ring.io Sales Engagement and Power Dialer has more onboarding documentation maturity (20 reviews vs 1), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Metaswitch Click-to-Dial for Salesforce typically suits early-stage and growth-mode stores based on its review-base composition (1 reviews). Ring.io Sales Engagement and Power Dialer aligns more with early-stage and growth-mode stores (20 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Metaswitch Click-to-Dial for Salesforce and Ring.io Sales Engagement and Power Dialer both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Metaswitch Click-to-Dial for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.