BMC Helix Remedyforce - IT Service Management and Help Desk vs Peeklogic Backup for Salesforce CRM

Based on the data on this page, Peeklogic Backup for Salesforce CRM is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs BMC Helix Remedyforce - IT Service Management and Help Desk's 4.4★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

On pricing, Peeklogic Backup for Salesforce CRM offers a free tier (free) while BMC Helix Remedyforce - IT Service Management and Help Desk starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Recommended by size: small/early-stage admins who need fast install and low risk should default to Peeklogic Backup for Salesforce CRM; mid-market and enterprise admins with specific feature requirements should evaluate both — BMC Helix Remedyforce - IT Service Management and Help Desk's 50-review base may include the workflow context that matches your specific use case better than Peeklogic Backup for Salesforce CRM's broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is BMC Helix Remedyforce - IT Service Management and Help Desk or Peeklogic Backup for Salesforce CRM cheaper?

Peeklogic Backup for Salesforce CRM is the cheaper option — it offers a free plan (free). BMC Helix Remedyforce - IT Service Management and Help Desk starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, BMC Helix Remedyforce - IT Service Management and Help Desk or Peeklogic Backup for Salesforce CRM?

Peeklogic Backup for Salesforce CRM has the higher average rating (5.0★ from 1 reviews) compared to BMC Helix Remedyforce - IT Service Management and Help Desk (4.4★ from 50 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose BMC Helix Remedyforce - IT Service Management and Help Desk or Peeklogic Backup for Salesforce CRM?

Peeklogic Backup for Salesforce CRM holds the higher average rating (5.0★ vs 4.4★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, BMC Helix Remedyforce - IT Service Management and Help Desk or Peeklogic Backup for Salesforce CRM?

Both apps are one-click installs from the Salesforce AppExchange. BMC Helix Remedyforce - IT Service Management and Help Desk has the deeper published review base (50 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.