BMC Helix Remedyforce - IT Service Management and Help Desk
Deliver high-speed IT Service Management that empowers users and accelerates the business. Remedyforce helps you consolidate IT across multiple departments to create a service management hub for digital service innovation. Can be used with Service Cloud when IT is involved to resolve customer issues. Comprehensive IT Service Management and ITIL functionality includes: •Incident / Problem Management: Improve customer satisfaction levels, reduce costs with best-practices •Change / Configuration Management: Integrated configuration item inventory maintains accurate information in the CMDB •Asset, Client Management, Agentless discovery, Multi-Cloud Discovery: Discover components, cloud instances, relationships with integration to BMC Helix Discovery for Multi-Cloud •Self-Service, Service Catalog: An intuitive portal for users to resolve issues, submit requests •Mobile Apps for IT, Business: Perform virtually any task from a mobile device •Service Level Management, Dashboards, Reporting, and Analytics •IT / ITIL Best Practices: Reduce training, speed resolution, and mitigate risk •Knowledge, Release Management, Surveys and Collaboration via Chatter
Top keywords
- management8×5.41%
- service7×4.73%
- discovery3×2.03%
- service management3×2.03%
- business2×1.35%
- cloud2×1.35%
- configuration2×1.35%
- customer2×1.35%
- issues2×1.35%
- itil2×1.35%
- mobile2×1.35%
- multi-cloud2×1.35%
Exalate Connector for Salesforce - Jira, ServiceNow, Azure DevOps, Github & More
Exalate supports Salesforce Jira integration, Salesforce-to-Salesforce integration, Salesforce Azure DevOps integration, Salesforce ServiceNow integration, Salesforce Zendesk integration, Salesforce Freshdesk & Freshservice integration, and more. What objects in Salesforce can you sync with the Exalate Connector for Salesforce? The most popular objects are Task, Case, Account, Product & Opportunity. You can sync any fields (including attachments, description, comments, status, due date, custom fields & more) between Salesforce and other systems supported by Exalate. Exalate is a real-time two-way integration solution that connects people across teams & organizations. You can rely on Exalate to give you all the necessary context to get the job done. With Exalate, you can implement an integration use case of any complexity, using AI-assisted code. Sync multiple systems like Jira, ServiceNow, Zendesk, Freshdesk, Freshservice, Salesforce, Azure DevOps, Asana, and more. Request a free demo at exalate.com/book-demo
Top keywords
- salesforce9×6.57%
- integration8×5.84%
- exalate7×5.11%
- integration salesforce4×2.92%
- sync3×2.19%
- azure2×1.46%
- azure devops2×1.46%
- case2×1.46%
