BMC Helix Remedyforce - IT Service Management and Help Desk
Deliver high-speed IT Service Management that empowers users and accelerates the business. Remedyforce helps you consolidate IT across multiple departments to create a service management hub for digital service innovation. Can be used with Service Cloud when IT is involved to resolve customer issues. Comprehensive IT Service Management and ITIL functionality includes: •Incident / Problem Management: Improve customer satisfaction levels, reduce costs with best-practices •Change / Configuration Management: Integrated configuration item inventory maintains accurate information in the CMDB •Asset, Client Management, Agentless discovery, Multi-Cloud Discovery: Discover components, cloud instances, relationships with integration to BMC Helix Discovery for Multi-Cloud •Self-Service, Service Catalog: An intuitive portal for users to resolve issues, submit requests •Mobile Apps for IT, Business: Perform virtually any task from a mobile device •Service Level Management, Dashboards, Reporting, and Analytics •IT / ITIL Best Practices: Reduce training, speed resolution, and mitigate risk •Knowledge, Release Management, Surveys and Collaboration via Chatter
Top keywords
- management8×5.41%
- service7×4.73%
- discovery3×2.03%
- service management3×2.03%
- business2×1.35%
- cloud2×1.35%
- configuration2×1.35%
- customer2×1.35%
- issues2×1.35%
- itil2×1.35%
- mobile2×1.35%
- multi-cloud2×1.35%
Salesforce Licence Inspector by Cloud Orca
Can't make sense of who is assigned what licence in the system? This app is here to help! With this tool, you can easily see who is assigned what licence at a glance. This is a free and simple solution to a very commonly requested feature in Salesforce; it will help you to ensure that licenses are spent where they are needed. Salesforce License Inspector's key features include: 😀 Simple and user friendly to use 🧞♂️ A quick and easy installation process with little to no maintenance 💪 Built by Salesforce users for Salesforce users! 💳 Cost-effective, 100% free with no hidden fees. No minimum or maximum users!
Top keywords
- salesforce4×3.85%
- users3×2.88%
- assigned2×1.92%
- assigned what licence2×1.92%
- licence2×1.92%
- salesforce users2×1.92%
- simple2×1.92%
