Side-by-side comparison · 24 data points
Remedyforce IT Service Management & Help Desk delivers a modern, consumer experience that empowers IT to be a center of business innovation. Remedyforce can be used with Service Cloud to resolve customer issues. Click Watch Demo!
| Remedyforce - IT Service Management and Help Desk | FREE Salesforce Backup, DailyExport.io | |
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| Screenshots | — | — |
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DailyExport.io provides automatic FREE daily backup of your Salesforce Data and Metadata. No setup required, your data are encrypted and securely stored on AWS. We automatically backup for 30 days all your Salesforce data.
| Metric | Remedyforce - IT Service Management and Help Desk | FREE Salesforce Backup, DailyExport.io: Data & Metadata by Odaseva |
|---|---|---|
| Rating | 4.4 ★ | ★ 4.6 ★ |
| Total reviews | ★ 50 | 9 |
| Free plan | — | ★ Yes |
| Pricing | paid | free |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | — |
| Listed features | 3 | 3 |
| Languages | 6 supported | 1 supported |
| Listed since | Apr 2010 | Mar 2020 |
FREE Salesforce Backup, DailyExport.io: Data & Metadata by Odaseva edges out Remedyforce - IT Service Management and Help Desk on rating (4.6★ vs 4.4★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. On pricing, FREE Salesforce Backup, DailyExport.io: Data & Metadata by Odaseva offers a free tier (free) while Remedyforce - IT Service Management and Help Desk starts at paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to FREE Salesforce Backup, DailyExport.io: Data & Metadata by Odaseva; mid-market and enterprise merchants with specific feature requirements should evaluate both — Remedyforce - IT Service Management and Help Desk's 50-review base may include the workflow context that matches your specific use case better than FREE Salesforce Backup, DailyExport.io: Data & Metadata by Odaseva's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Remedyforce - IT Service Management and Help Desk audit • FREE Salesforce Backup, DailyExport.io: Data & Metadata by Odaseva audit
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| Keyword | Remedyforce - IT Service Management and Help Desk | FREE Salesforce Backup, DailyExport.io |
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| survey app | #51 | Not ranked |
FREE Salesforce Backup, DailyExport.io: Data & Metadata by Odaseva is the cheaper option — it offers a free plan (free). Remedyforce - IT Service Management and Help Desk starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.
FREE Salesforce Backup, DailyExport.io: Data & Metadata by Odaseva has the higher average rating (4.6★ from 9 reviews) compared to Remedyforce - IT Service Management and Help Desk (4.4★ from 50 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Remedyforce - IT Service Management and Help Desk fits better if you prioritize broader integrations; FREE Salesforce Backup, DailyExport.io: Data & Metadata by Odaseva is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. Remedyforce - IT Service Management and Help Desk has more onboarding documentation maturity (50 reviews vs 9), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Remedyforce - IT Service Management and Help Desk typically suits early-stage and growth-mode stores based on its review-base composition (50 reviews). FREE Salesforce Backup, DailyExport.io: Data & Metadata by Odaseva aligns more with early-stage and growth-mode stores (9 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Remedyforce - IT Service Management and Help Desk and FREE Salesforce Backup, DailyExport.io: Data & Metadata by Odaseva both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from FREE Salesforce Backup, DailyExport.io: Data & Metadata by Odaseva" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.