Side-by-side comparison · 24 data points
Remedyforce IT Service Management & Help Desk delivers a modern, consumer experience that empowers IT to be a center of business innovation. Remedyforce can be used with Service Cloud to resolve customer issues. Click Watch Demo!
| Remedyforce - IT Service Management and Help Desk | SafeNet Authentication Solutions | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
SafeNet Authentication Solutions provide a single strong authentication platform to enable organizations to extend their on-premise authentication infrastructure and policies to SaaS-based cloud applications, including Saleforce.com.
| Metric | Remedyforce - IT Service Management and Help Desk | SafeNet Authentication Solutions |
|---|---|---|
| Rating | 4.4 ★ | ★ 5.0 ★ |
| Total reviews | ★ 50 | 1 |
| Free plan | — | — |
| Pricing | paid | paid |
| Built for Shopify | — | — |
| Pricing tiers | 1 tier | 1 tier |
| Listed features | 3 | 3 |
| Languages | 6 supported | 8 supported |
| Listed since | Apr 2010 | Aug 2012 |
Based on the data on this page, SafeNet Authentication Solutions is the stronger choice for most Salesforce AppExchange merchants — 5.0★ vs Remedyforce - IT Service Management and Help Desk's 4.4★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Remedyforce - IT Service Management and Help Desk at paid, SafeNet Authentication Solutions at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to SafeNet Authentication Solutions; mid-market and enterprise merchants with specific feature requirements should evaluate both — Remedyforce - IT Service Management and Help Desk's 50-review base may include the workflow context that matches your specific use case better than SafeNet Authentication Solutions's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Remedyforce - IT Service Management and Help Desk audit • SafeNet Authentication Solutions audit
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| Last updated | — | — |
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| Keyword | Remedyforce - IT Service Management and Help Desk | SafeNet Authentication Solutions |
|---|---|---|
| sign app | Not ranked | #37 |
| survey app | #51 | Not ranked |
| sign and fill | Not ranked | #51 |
| document sign | Not ranked | #115 |
Both Remedyforce - IT Service Management and Help Desk and SafeNet Authentication Solutions offer paid plans only. Remedyforce - IT Service Management and Help Desk starts at paid; SafeNet Authentication Solutions starts at paid. Compare the per-tier features in the Pricing section above before committing.
SafeNet Authentication Solutions has the higher average rating (5.0★ from 1 reviews) compared to Remedyforce - IT Service Management and Help Desk (4.4★ from 50 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Remedyforce - IT Service Management and Help Desk fits better if you prioritize broader integrations; SafeNet Authentication Solutions is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. Remedyforce - IT Service Management and Help Desk has more onboarding documentation maturity (50 reviews vs 1), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Remedyforce - IT Service Management and Help Desk typically suits early-stage and growth-mode stores based on its review-base composition (50 reviews). SafeNet Authentication Solutions aligns more with early-stage and growth-mode stores (1 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Remedyforce - IT Service Management and Help Desk and SafeNet Authentication Solutions both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SafeNet Authentication Solutions" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.