Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or Vinton for Agentforce. AI Agent that turns Conversations into Intelligence.?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Vonage Premier for Salesforce Voice Contact Center and CTI has more onboarding documentation maturity (1,042 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Vonage Premier for Salesforce Voice Contact Center and CTI typically suits early-stage and growth-mode stores based on its review-base composition (1,042 reviews). Vinton for Agentforce. AI Agent that turns Conversations into Intelligence. aligns more with early-stage and growth-mode stores (0 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Vonage Premier for Salesforce Voice Contact Center and CTI and Vinton for Agentforce. AI Agent that turns Conversations into Intelligence.?

Migration support varies by app and category. Vonage Premier for Salesforce Voice Contact Center and CTI and Vinton for Agentforce. AI Agent that turns Conversations into Intelligence. both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Vinton for Agentforce. AI Agent that turns Conversations into Intelligence." in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Vonage Premier for vs Vinton for — Salesforce

Vonage Premier for Salesforce Voice Contact Center and CTI vs Vinton for Agentforce. AI Agent that turns Conversations into Intelligence.

Side-by-side comparison · 24 data points

Vonage Premier for Salesforce Voice Contact Center and CTI

4.9·1kreviews

Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Vonage Premier for Salesforce Voice Contact Center and CTI	Vinton for Agentforce. AI Agent that turns Conversations into Intelligence.
Tagline	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars	“Bring all conversations from video calls (Teams, Zoom, Meet, Slack), phone calls (Five9,RingCentral,DialPad,Zoom), in-person meetings & voice notes, natively in Salesforce, so Agentforce can handle admin tasks, prioritise work, & provide deeper insights.”254 chars
Description	1144 / 2000 chars57% used	847 / 2000 chars42% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Vonage	NativeVideo LTD

At a glance

9 metrics · auto-computed

Feature comparison between Vonage Premier for Salesforce Voice Contact Center and CTI and Vinton for Agentforce. AI Agent that turns Conversations into Intelligence.
Metric	Vonage Premier for Salesforce Voice Contact Center and CTI	Vinton for Agentforce. AI Agent that turns Conversations into Intelligence.
Rating	4.9 ★	—
Total reviews	1k	0
Free plan	—	★ Yes
Pricing	paid	free
Built for Shopify	—	—
Pricing tiers	1 tier	—
Listed features	3	★ 9
Languages	1 supported	1 supported
Listed since	May 2010	Feb 2026

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Vonage Premier for Salesforce Voice Contact Center and CTI is the stronger choice for most Salesforce AppExchange merchants — 4.9★ vs Vinton for Agentforce. AI Agent that turns Conversations into Intelligence.'s 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Vinton for Agentforce. AI Agent that turns Conversations into Intelligence. offers a free tier (free) while Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. Vonage Premier for Salesforce Voice Contact Center and CTI has the larger user base (1,042 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Vinton for Agentforce. AI Agent that turns Conversations into Intelligence.'s smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Vonage Premier for Salesforce Voice Contact Center and CTI; mid-market and enterprise merchants with specific feature requirements should evaluate both — Vinton for Agentforce. AI Agent that turns Conversations into Intelligence.'s 0-review base may include the workflow context that matches your specific use case better than Vonage Premier for Salesforce Voice Contact Center and CTI's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Vonage Premier for Salesforce Voice Contact Center and CTI audit • Vinton for Agentforce. AI Agent that turns Conversations into Intelligence. audit

Last updated	—	—

3. Features

As listed by each developer

Vonage Premier for Salesforce Voice Contact Center and CTI

DESIGNED FOR SALESFORCE VCC’s tight Salesforce integration is reflected in our 5-star rating and more positive reviews than any other CTI vendor. VCC was designed from the start to integrate natively to Salesforce for pure cloud-to-cloud telephony.
WORKS SEAMLESSLY WITH SALESFORCE OMNI-CHANNEL Use voice with Salesforce digital channels, performing intelligent routing of calls, emails, chats, social & SOS requests to the appropriate agent using powerful business logic to create a consistent CX.
SPEECH ANALYTICS VCC’s integrated speech analytics solution, Conversation Analyzer, delivers powerful insights, and when combined with real time transcription, call control and routing all natively embedded in SCV, provides the perfect solution.

Vinton for Agentforce. AI Agent that turns Conversations into Intelligence.

▪️Maximise Efficiency: Turn Conversations into Agentforce-ready Data Vinton captures conversations across all channels, enabling Agentforce to use the data with full context, improving efficiency and reducing manual input.
▪️Smarter Visibility across the Business Vinton for Agentforce can discover patterns, predict outcomes, make data-driven decisions from context-enriched conversations added to Salesforce by Vinton.
▪️Super-smart automated admin Vinton for Agentforce is empowered with full visibility of conversations so can suggest relevant field updates on your records e.g. the stage or close date of an Opportunity, or generate detailed content to support deals.
▪️No data silos: All recordings & conversational data in Salesforce Native alternative to Otter, Fireflies, Fathom, Gong. All recordings, transcripts and meeting insights automatically added in context in Salesforce, for seamless access to conversations.
▪️AI-Driven Coaching & Enablement Vinton for Agentforce accesses all conversations to recommend areas for improvement, suggest training required, and optimise performance across teams.
▪️Improved knowledge sharing across teams Meeting recordings and transcripts are auto-synced to Salesforce. Vinton for Agentforce can instantly retrieve and analyse past conversations to inform current decisions and to improve knowledge-sharing.
▪️Multi-channel Meeting Capture Compatible with Zoom, Google Meet, Teams, Slack, plus VoIP phone, Vinton transcribes video, phone and in-person conversations as well as voice notes. Vinton for Agentforce gives a holistic view across all touchpoints.
▪️Understand key topics, objections, product feedback With access to prospect, customer, partner and internal conversations, Vinton for Agentforce can find objections, questions, competitor mentions, product feedback/suggestions, informing your strategy.
▪️Built on Trusted Security Standards Vinton’s services are ISO/IEC 27001:2022 certified, ensuring data security. Trust your AI initiatives to run on a secure and compliant data foundation.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Vonage Premier for Salesforce Voice Contact Center and CTI	Vinton for Agentforce. AI Agent that turns Conversations into Intelligence.
cloud voice	#1	Not ranked
the world	#1	Not ranked
cloud seamlessly integrate	#1	Not ranked

9. App details

Long-form description · keyword frequency

Vonage Premier for Salesforce Voice Contact Center and CTI

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm2×1.13%
crystal2×1.13%
crystal clear2×1.13%
depend2×1.13%

Vinton for Agentforce. AI Agent that turns Conversations into Intelligence.

Vinton for Agentforce is an extension app to Vinton AI Notetaker and Conversation Intelligence solution. Vinton for Agentforce gives users full-context answers based on CRM and conversational data captured from video calls, phone calls, in-person meetings and voice notes that Vinton adds to related Opportunities, Accounts, Contacts and other records. With a super-smart automated admin, Vinton for Agentforce suggests relevant field updates on your records and actions them at a click of a button. Vinton for Agentforce surfaces real-time answers to questions, using all related meetings, calls and voice notes as a reference, giving a business clearer insights to automate, guide and improve decision-making across sales, service and operations. You must install the Nativevideo platform and Vinton before installing Vinton for Agentforce.

Top keywords

vinton8×6.56%
agentforce5×4.10%
vinton for agentforce5×4.10%
calls3×2.46%
answers2×1.64%
meetings2×1.64%
notes2×1.64%
records2×1.64%
related2×1.64%
voice2×

Vonage Premier for Salesforce Voice Contact Center and CTI vs Vinton for Agentforce. AI Agent that turns Conversations into Intelligence.

Vonage Premier for Salesforce Voice Contact Center and CTI

1. Listing metadata

Vinton for Agentforce. AI Agent that turns Conversations into Intelligence.

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

9. App details

Frequently asked

Is Vonage Premier for Salesforce Voice Contact Center and CTI or Vinton for Agentforce. AI Agent that turns Conversations into Intelligence. cheaper?

Should I choose Vonage Premier for Salesforce Voice Contact Center and CTI or Vinton for Agentforce. AI Agent that turns Conversations into Intelligence.?

Which is faster to set up, Vonage Premier for Salesforce Voice Contact Center and CTI or Vinton for Agentforce. AI Agent that turns Conversations into Intelligence.?

Which works better for small vs large Salesforce AppExchange stores?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Vonage Premier for Salesforce Voice Contact Center and CTI and Vinton for Agentforce. AI Agent that turns Conversations into Intelligence.?